Charged way too much money for installing one bathroom sink faucet. I guess every one gets hosed once in a while . Lesson learned !!!!!! read more

My outside faucet broke off at the handle. So I thought just have them replace the valve/bib stem and handle. Oh, and just coming out was $69. Well, he got here I thought he'd remove the valve stem, replace it and the broken handle. Nope. He wanted to unsolder the entire valve body and charge me $350 (about) to do so. I paid him the $69 and told him to give a message to them, I'll never do business with them again because they wanted to upcharge a repair instead of actually doing the repair. read more

I have used Jassen many times in my real estate business. He is honest, reliable, responsible, and an exceptional plumber. For any job big or small, Jassen the Plumber is the best in the business. He delivers quality for the price in every job he does. I recommend him to all my friends. I called Jassen the Plumber to fix a massive problem another plumber caused and he has been my go to since. Wouldn't use anyone else. read more

Did a job for us a few years back. What I remember was good. Recently though replaced a water line from street to house. Also installed a shower base on Tuesday. Agreed to come back and install plumbing trim work when we we're ready. Had an unexpected issue pop up and Jassen addressed no problems. They say if not happy they will make it right. read more

they messed up my plumbing worse than it was before they came by by dropping heads in my pipes then they didn't take them out after asking if they could then when I hired someone else to do it and called them back to say they didn't remove it and caused a worse back up in my system messing up my floor with a leak that wasn't there before. then they said they would go ahead and refund me only to refund part of it and arguing with me that I should have called them to fix it when they didn't fix it while they were there very unprofessional if you want a good plumber please go else where because they are careless and do terrible work and are lazy! read more

This is the best plumber ever!! They installed a water heater last month and we love there job so much, we having come back and install a shower/bathtub faucet. Very nice customer service and job, even the lady in the phone (can't remember her name) was awesome!!! I 100% recommend there business. Aida Robertson read more

I live in Hewitt and try to keep my money in Hewitt as much as possible. I called Jassen Plumbing and told them I needed my pipes blown out can they do it and they replied yes, They came right away but said I didn't need them blown out but I said have have them blown out every couple of years for some reason if I don't water will back up into my house but they said snaking it was best but I said I have always had it blown but they said snaking it is best so I said well your the professional, While they were snaking the pipe they received 3 or 4 calls to get it done and move on I guess, so they snaked a pipe and said that is all they can do that will be 99 dollars so I paid them and guess what I have water in my living room and in the kitchen. I will never use them again and will tell my friends of the service I received. read more

We bought a house that had work done by Jassen tha plumber and it's got some problems. Toilets were wobbly due to being set incorrectly, a sink drain leaks, and now it looks like we have methane backing up into the house from a plumbing line. There doesn't seem to be much care put into the work. One mistake is one thing, but three or four is unacceptable. read more