Christopher was such a sweet heart when I called in to add a new car to my policy. He was very…read morecustomer oriented and easy to speak to. He's an absolute gem! I've been with this office for almost 4 years, and I'd recommend them to anyone looking for insurance.

This office was very unprofessional and not helpful they are too intrusive money hungry and…read moreaggressive staff in the office calls all the time asking the same question often just to sell you new products .

I highly recommend my State Farm agent, Barbara Shelly! I recently got new insurance, and Barbara…read morehas been incredibly helpful, attentive, and responsive throughout the entire process. Over the past two days, she has promptly returned my calls, answered all of my questions, and worked hard to make sure I received the best rates and coverage for my needs. It has truly been a pleasure working with her. Barbara is professional, caring, and genuinely dedicated to helping her customers. She is absolutely the best agent, and I'm so grateful for all of her help!

My parents were State Farm customers for over 50 years. Barbara was their agent in Williamsburg and…read morevery helpful. However, since their passing, I have found the office to be difficult to work with. I called to cancel my parents' home and auto insurance, had a hard time getting anyone to take my calls, and when I finally did, was issued a refund check to my (deceased) mother for part of the car policy. I cannot cash it and State Farm will not reissue it in my name, according to the office. Then, my deceased parents were charged for umbrella insurance. When I called the office, they saw that indeed that the policy and the autopay agreement was still in effect. I pointed out that as my parents are both dead -- a conversation I have had with that office three times now -- they certainly are not using it and that I was surprised this policy was not identified the last time I called. The agent said she is getting another refund check issued but it too can only go to my mother since I am not on any of their accounts. (Why would I be??) I don't care about the money; I care that no one at that office could take the time to thoroughly look and see what accounts were active, close them out the first time I called to report my mother's death, and that (according to B. Shelley's office) State Farm insists on issuing uncashable checks to my deceased mother because otherwise "they could never monitor" who was scamming them and who isn't. That does not make sense to me. There must be thousands of people each year who have to close their parents' accounts, etc. Is State Farm just keeping the money? In a million years, I would not buy State Farm insurance at this point. We are Liberty Mutual customers and have had a great experience with them fwiw.

Great place to get insurance! The staff is friendly, knowledgable, & even speak Spanish!read more

Awesome staff and very dependable agents. They called me and saved me a ton of money on my car…read moreinsurance renewal.

Mr Barker is the best State Farm agent I've dealt with and I have used State Farm for over 50…read moreyears in 5 locations . He was knowledgeable, provided good advice and explained things clearly. Best of all he was extremely pleasant and reassuring.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: VA-141826

The most professional and courteous experience in working with an Insurance company I've ever had!!…read moreThe Team of "Mike Kuebler" provided me with an excellent and comprehensive understanding of their product offerings. They are transparent and customize the policies to your specifications and goals. So far it's been smooth working with this State Farm office and very impressed with their space and staff. They will follow-up as a checkpoint to make sure policy and coverage amounts and conditions are most suitable. Make the transition or acquire this State Farm office services, you will save with the superior guidance for your insurance guidance needs!!

Great follow up, very professional and thorough . An easy company to work with and a great…read morerepresentative in Mike. I would highly recommend Mike and his organization.

After less than 3 months, I just canceled my auto insurance coverage with Farmers insurance. I…read morewant to be reasonable but the service I received was 'fair' at best. Farmers raised the auto premium when they found out they didn't also get my homeowner coverage. I never guaranteed they would also get that coverage. Non did I ask for that discount. I talked with Mr Crosby who said that 1/2 of the increase would be refunded when I moved into my new house. I notified Mr Crosby in writing that I moved in on July 24 and never heard anything until I pushed the issue on August 9th. Instead of a prorated refund, Farmers only refunded 20 percent of the increase. I don't tolerate game playing so I spent time shopping the coverage. I found even better coverage at a lower annual cost and canceled my coverage with Farmers. I had coverage with Farmers Insurance before in California and never had problems. But I would never get coverage from them in Virginia! If you quote with Farmers, be very careful!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Williamsburg, VA area since 2004, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.