I was recently involved in a hit and run. It sucked. My outlook was grim. Jennifer and Kim @ Javier…read moreFuentes' office turned my frown upside down! Their concern for my well-being was heartfelt. No question went unanswered. Each went above and beyond to resolve my claim. I am truly thankful for their help. I unequivocally recommend Javier Fuentes/State Farm. Andrew S

This agency is just the best! We have been working with them for several years now and I have…read morenothing but great things to say about them. Everyone I have met, including Javier are really nice and helpful people. Megan Fucile is just outstanding. She has an extremely pleasant demeanor and will always go above and beyond for you. I can't say enough about these people! I recommend them to all my friends and family.

Barbara Shelly and the staff at State Farm on Jamestown Rd…read more In Williamsburg, VA. , go far beyond the required business objectives and create an atmosphere of efficiency and friendliness. They are unique in this aspect and get down to business, but even in immediacy helping their clients, the pervasive atmosphere of friendly positivity radiates consistently. Recently, while in the midst of bereavement, I had reason to stop by on two occasions for some help, information and interaction. Once again, the response was immediate and positive. Barbara and her group get down to work without hesitation and get the job done... Not tomorrow, not next week but right away. This is a uniquely, warm, welcoming, and inclusive staff, offering responsive and positive efficiency in their professional arena! I will remain a most satisfied customer, Isabelle T.

My parents were State Farm customers for over 50 years. Barbara was their agent in Williamsburg and…read morevery helpful. However, since their passing, I have found the office to be difficult to work with. I called to cancel my parents' home and auto insurance, had a hard time getting anyone to take my calls, and when I finally did, was issued a refund check to my (deceased) mother for part of the car policy. I cannot cash it and State Farm will not reissue it in my name, according to the office. Then, my deceased parents were charged for umbrella insurance. When I called the office, they saw that indeed that the policy and the autopay agreement was still in effect. I pointed out that as my parents are both dead -- a conversation I have had with that office three times now -- they certainly are not using it and that I was surprised this policy was not identified the last time I called. The agent said she is getting another refund check issued but it too can only go to my mother since I am not on any of their accounts. (Why would I be??) I don't care about the money; I care that no one at that office could take the time to thoroughly look and see what accounts were active, close them out the first time I called to report my mother's death, and that (according to B. Shelley's office) State Farm insists on issuing uncashable checks to my deceased mother because otherwise "they could never monitor" who was scamming them and who isn't. That does not make sense to me. There must be thousands of people each year who have to close their parents' accounts, etc. Is State Farm just keeping the money? In a million years, I would not buy State Farm insurance at this point. We are Liberty Mutual customers and have had a great experience with them fwiw.

Great place to get insurance! The staff is friendly, knowledgable, & even speak Spanish!read more

Awesome staff and very dependable agents. They called me and saved me a ton of money on my car…read moreinsurance renewal.

Mr Barker is the best State Farm agent I've dealt with and I have used State Farm for over 50…read moreyears in 5 locations . He was knowledgeable, provided good advice and explained things clearly. Best of all he was extremely pleasant and reassuring.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: VA-141826

The most professional and courteous experience in working with an Insurance company I've ever had!!…read moreThe Team of "Mike Kuebler" provided me with an excellent and comprehensive understanding of their product offerings. They are transparent and customize the policies to your specifications and goals. So far it's been smooth working with this State Farm office and very impressed with their space and staff. They will follow-up as a checkpoint to make sure policy and coverage amounts and conditions are most suitable. Make the transition or acquire this State Farm office services, you will save with the superior guidance for your insurance guidance needs!!

Great follow up, very professional and thorough . An easy company to work with and a great…read morerepresentative in Mike. I would highly recommend Mike and his organization.