AAA uses this company for car battery problems. They sold me a defective battery that went bad…read moreafter a few months. The battery was not holding a full charge and was slow to crank. Had the battery tested at O'Reilly and AutoZone, and it failed. Had this company come out twice, but refused to test the battery before first connecting to a battery booster. Per this company, the battery is good, but they refused to test it without first boosting it. If, after being informed, the battery is failing and boosting fixes the problem temporarily, this company should have a better process for testing a defective battery they recently sold, rather than ignoring the original concern. Very disappointed, disappointed with AAA for using this subpar company.

This is usually the company that comes out when you call AAA…read more Long story short I would ask for a different company if this is who they send. I needed a tow and was quoted 250 to take it home. The driver said he could take it to their lot for free & my insurance company would cover it. Turns out my insurance company wouldn't cover it. Went down the very next day to pick up my car. Informed me they're a CHP impound yard (never heard of this before) and charged me 500 dollars & a 65 dollar storage fee. On top of this they got another 175 out of me to tow my car home. Over 700 bucks when my car only needed to be towed about 1 mile to my house. While I was paying them, they said I should just leave it with them and they'll junk it for me. Said they wouldn't make any money on it though. Also tried to tell me my car would be towed if I park it in the street. Surprise surprise. It wasn't towed or ticketed, and it ran fine. Just needed a new tire and to remove the bumper. Sold it a week later for a lot more than free! If AAA does dispatch this company, verify every single thing they say. They made a stressful situation even worse.