super helpful and knowledgeable, extremely patient. Thank you for all the help with my tank!read more

Beautifully maintained tanks with high quality, super-healthy salt water fish and coral!…read moreGreat quality products for your tank, also! Highly recommend!

Came in to try the new self wash stations. Super clean and typically not busy. They recommend to…read morecall to make an appointment for the baths but will take walk ins. They have one for smaller dogs that is a little raised and another for larger dogs. I will say they don't provide any supplies for your wash. Be prepared and bring your own shampoo. They do have towels and dryers available for you. Cost was about $11 in total which is pretty reasonable. Would definitely recommend if you need a clean self wash station for your pup!

Really great self pet wash, helpful staff and great price…read more Only &8.00 to use the self pet wash, very clean and they supply the towels and soap. They also have quiet blowers which don't scare the pets while drying.

Anyone with an aquarium, a koi pond, you need Elite Aquaria the way I do! Excellent work, his…read moreknowledge of koi fish is second to none, and his service is top of the line. A+!

Top of the line service and responsiveness. Had Justin hard plumb my 180G reef and 170G freshwater…read moreplanted tanks. Excellent work and result!

Olga of the Bird House of Westchester is simply the greatest. I had ordered a product that was out…read moreof stock. She emailed me and even called to keep me abreast of the status of the back order and mailed the product immediately when it came in. Thanks, Olga! You're the greatest! I only wish I lived in the area, instead of out in California. I'd love to visit the store!

Visited this store for the first (and last) time on 2/18/13 with my husband. We were appalled at…read morethe level of neglect some of the birds were suffering from. There was one cage in particular that had Gouldian finches, a few zebra finches, and a canary with a severely overgrown scissor beak (crosses like an x). This can affect the canary's ability to be able to eat. Hello!?! This bird needs a trim desperately. The gouldians were in the worst shape I have ever seen - their feathers are thinning out, they all looked sickly and puffed up. Food dish (which seemed to be the ONLY perch available to them) was full of dirty, old hulls. No fresh food available in a store that has bird seed lining the shelves. There was also a macaw that looked terrible - he was in a cage on the bottom shelf, laying on his back, only his beak grasping the cage bars, his eyes closed. When I spoke to him, he opened his eyes. Seems like a bird that size should have room to move around freely and/or be out in the open. My husband said he saw moths near the bird seed - I didn't notice as I was so upset about the birds. Honestly, I wanted to just demand these birds are coming with me for some care! The gouldians especially seemed to be suffering from malnutrition. A very sad site. Do yourself a favor and read ALL the reviews - there is one more that is filtered that claims a dead bunny was found in this shop in 2011. I am a breeder myself and have more finches in my home than this entire shop probably had. I find the time to care for (properly) these birds everyday by myself, and this is with a full time job. How the two people sitting at the register who's full time job it is to man this store can't find the time to properly care for the birds is beyond me. Disgusting. Gave one star because zero was not an option.

Doing a great service. Their organization needs help. Paperwork was lost but they found it. The…read moreplace is beautiful.

Had my dog neutered here and had a terrible experience. The day of the procedure went ok but…read moreafterwards despite following all their recommendations my dog has developed several complications if surgery including fever, severe swelling, and lethargy. We are still running back and forth from the vet and hope the poor guy will be ok. I am writing this in hopes that people will avoid this place and hopefully have a better outcome for their dog in the future.

Such a great experience at this pet store! The new owners and staff are incredibly friendly and…read morewelcoming. The store is very well organized, with a great variety of products and an impressive sports team section. Most importantly, my dogs absolutely love their treats! You can really feel the care and passion they put into the store. Highly recommend!

Stopped in for a quick gift for my kids teacher. The new owner Marlo greeted me the moment I walked…read morein. She help me pick a few nice toys and a few treats. This new Pawz On Top shop is clean, organized, welcoming and always has a beautiful window display. I definitely will go back again and again for all my pet needs.

Fantastic facility. Clean, spacious and the whole staff is kind and loving towards the dogs. They…read moreeven have streaming so you can log in and check on your pup throughout the day. We've used the for both daycare and overnight boarding. We are so grateful to have found them!

Amazing grooming service!! The best groom my girl has ever had! The groomer did exactly what I…read moreasked for. I highly recommend this establishment.

I've been dealing with this shelter before it became the Humane Society of Westchester. I've…read moreadopted 2 senior dogs, fostered kittens, bottle babies and a dog. I always had a contact number in case something happened and I needed to speak to someone no matter the time or day. The shelter is always clean and the animals are well cared for. I never seen any animal in the shelter that was uncared for. Their adoption form shows you that they care who adopts their animals. The employees are professional, friendly, understanding and caring. Tiffany the manager is the person I've been dealing with for many years and I never had a complaint about her. She's sincere about her job. The manager before her wasn't alway pleasant but she did care for the animals. Beverly the lady that answers the phone has always been professional. I will continue to bring my TNR cats to the shelter. That project is a great help to keep the kitten population down. It's worth the money. I read some negative reviews and just want to say don't always let them influence you.

We brought our beloved cat, Rascal, to the Humane Society of Westchester during an emergency after…read moreshe suffered extensive injuries to two paws. We trusted them because we'd had three cats TNR'd through them over the years and we've also given them kittens that we found in the past so that they could find homes for them. We were told they could help her in the interim and that we would be coming back to PICK HER UP. We NEVER authorized euthanasia and were NEVER told they believed she could not be saved. Instead, after WE contacted them for an update, they TEXTED us: "Her injuries were bad. We humanely euthanized her." That is how we found out our beloved cat was DEAD. They did not call us. They did not ask permission. They did not give us the chance to take her somewhere else, get another opinion, or say goodbye. They made an irreversible decision for us and only told us AFTER it was already done. They now claim we were told she "couldn't be saved." We were not. If there was any misunderstanding, all they had to do was PICK UP THE PHONE and ask us. Rascal was NOT "just a feral cat." She had a name, a bed, a routine, a home, and people who adored her. She followed us from window to window for pets, jumped inside for treats, lounged with us in the yard, and gave us the sweetest little angel meow when we came home. She was family. She wasn't even four years old. When we went to pick her up, instead of compassion or an apology, we were argued with and treated like a nuisance. We were told, "Why would I take your word over three of my employees?" Then our beloved Rascal was returned to us inside a black garbage bag in our carrier. We have done nothing but cry since this happened. We are devastated that we couldn't protect her and that we trusted the wrong people while desperately trying to get her help. I understand that sometimes euthanasia is the humane choice. That is NOT the issue. The issue is that they made that decision for OUR CAT without communicating with us or giving us the opportunity to make it ourselves. If I could go back in time, I would NEVER entrust my angel to this organization. They may delete this review, delete my comments, or block me. It will not erase what happened. I will continue telling Rascal's story and demanding accountability through every legitimate avenue available to me. I hope karma finds those responsible. And don't worry, it will. We have to live with this loss for the rest of our lives because of the stupidity and the deplorable behavior of these people. They do not care for animals, they "euthanize" them when they don't feel like dealing with them and they have no manners, no empathy, no compassion, and are cold-hearted ugly individuals who don't explain anything to anyone, are poorly trained and horrible -and might I add MISERABLE- at their jobs, and when blamed with the responsibility of killing someone's pet, they turn into the monsters they truly are- they start defending their deplorable actions, they add insult to injury and to the already traumatic situation and they start attacking others instead of taking accountability. Rascal, I will never let you be forgotten, you were and always will be a huge part of my soul. I will love you forever and ever, in this lifetime and the next...