Love Cristin Kelly. She patient, a good listener and…read moreexplains things well. I appreciate her treatment approach, explanations of risks, side affects, etc. she's very comforting but also professional. It's not easy to accomplish too much over the phone though.

Had a lesion/growth removed and was called a few days later to inform me that the sample was lost…read more Yes, LOST. They had no explanation as to how that could have happened and indicated that the vial/container arrived at the lab empty. The negligence that had to occur for this to happen is insurmountable. As a cancer patient in the throws of treatment for another type of cancer, a lost lesion sample is not only reckless and unforgiveable, but dangerous to a patients overall health. Because the entire growth was removed, there is no way to take another sample. Their solution was to offer me some antibiotic ointment for the area. If you value your life, stay as far away from this place as you can. Both my oncologist and the insurance company have been notified.

Do NOT ever go to this office if you care about your health, well being, and mental sanity !…read more 1. The original doctor - dr sandhu has a ton of articles written about him on the internet and in local papers ( look them up - you will be in shock and awe ) 2. His son (who took over the practice) and the reason why they begged all their patients to stay went on a 2 month vacation from end of November until end of January ) AND did not staff the practice with any additional help. They literally have 1 doctor who is incredibly sketchy at best 3. They make appointments and keep you waiting for 2 hours past the appointment time and show no remorse stating that they only have 1 doctor 4. They are rude, disrespectful and do NOT care about you as a patient. 5. The office is filthy and dated I truly feel bad for the nurses in the office because they are stuck in an impossible situation with terrible employers !

Not an inviting solution for healthcare. The office staff is indifferent, the doctors are like a…read morerevolving door. Making an appointment when you live in Hackettstown, you actually have to confirm you want to come to the Hackettstown office, not go 13 miles out of your way to go to the Succasunna office for some reason. Go figure. I've called the office when they open and have been bounced to their other office location voicemail systems only to call back an hour later to be told that I called the wrong number. Something's fishy here. The parking lot is a disaster, while they are doing more expansion, they have their workmen parked directly on top of the disabled parking spaces. Never again guys.

Don't meet with Kristen, the physicians assistant. While she is kind, she is far inexperienced…read more She went as far as to "rule out" a diagnosis received by our pediatrician, who had 40 years experience before retiring. Going with my gut, we sought a second opinion for my daughter by a highly rated dermatologist in Bergen county who confirmed what our beloved pediatrician had diagnosed. Don't just go to Blackwell's office because it's convenient.

The office staff and "manager" are horrible. Particularly Aida (office manager) and Jill (office…read morestaff?) who answers phones. 2 prescriptions were sent in late for approval 2 separate times. I need my meds. When I was calling concerned about a 3rd time and ensuring it was done properly on time, I was told that my "anxiety" is causing my worry. Nice way to talk to your patients! WOW! Just WOW! Dr Hall and Lauren the nurse are awesome. If they fixed their staff issue it would be an A+ facility.

Great primary care physician. I didn't have a PCP for awhile and was just using Urgent Care because…read moreI couldn't find a doctor I really liked. That all changed once a friend recommended Dr. Merkle. I've only seen Dr. Merkle himself a few times during visits, as I usually see his Physician's Assistants or Nurse Practitioners (either Donna or Beth), but they are always on point and extremely helpful. I never have an issue getting an appointment (even same day!), and the whole office and staff are just wonderful. I would definitely recommend Dr. Merkle and his team if you are in the market for a primary care physician.

Dr. Merkle has been our family doctor since we moved to Hackettstown. He is knowledgeable, takes…read morethe time to explain everything, very personable with kids and has great bedside manners. His staff is great and it's not that hard getting an appointment.

Dr Kanumury was life changing for me! Finally a proper diagnosis and proper treatment! This has…read morebeen such a positive experience! Dr Kanumury came highly recommend from friends! I feel very lucky to have found such a great dr!

Absolutely disgusted with how I was talked to and treated by Dr Kanumury. From the start I could…read moretell, and was told by one of her staff, that she hates animals so we did not get along from the beginning. I've had bloodwork and allergy tests done and none of it showed that I am allergic to animals yet she has told me that I am, specifically my cats. Then today she said it again and told me that even though the tests were negative I am still allergic and to stay away from the cats since I refuse to get rid of them. Then she wanted to give me more meds but told me that my insurance won't cover it and it's expensIve and that I might not be able to afford it. When I asked what "expensive" meant she said $30-40. Next was about how I am allergic to dust even though again none of the tests she has done have shown I am allergic. Her answer to me to fix it was to move out of my place and into somewhere better. And I said can't do that and she rolled her eyes at me and asked why not. That's where I was done and walked out of her office. Just down right rude and disrespectful to speak to someone that way. To assume that I could afford a $40 medicine and then to tell me to move somewhere better. I honestly don't have any words for how hurt I was by what was said to me. For a "Top Doc in NJ" she really needs to work on how to speak to people. And not everyone hates animals and she needs to adjust her thinking on that aspect.