Great service. Used a coupon (they usually have online and also receive in mail) for cleaning. Friendly service

This place is very impressive! The staff is very kind. They recently repaired a tear in my jacket, and the quality of the repair made me so happy. They advertise that if you are unemployed, they will clean for you whatever you would wear to a job interview. I will continue to go there as long as I need something cleaned. Kathy Bindel read more

Recently tried out Jay Dee cleaners for the first time and I'm so happy I did! I love being able to support this family and locally owned establishment, that's been a staple in the neighborhood for years! The owners son is super friendly and even remembered my name the second time I came in. I got my duvet and a winter coat cleaned here, both came out great and for a fair price. They also fixed a couch cushion zipper for me. I believe they had to send it out, but it came back within a couple of days and looked perfect! read more

Since moving to Ohio two years ago, I've tried half a dozen or more cleaners, and haven't been happy with any of them...until Jay Dee Cleaners. I don't even remember how I found them because they're in Cuyahoga County and I'm in Lake, but I'm glad I did. Their service is impeccable, the friendliness of the staff never fails to impress (one of the benefits of being a family owned/operated business I guess), their pricing is fair, and without exception, my cleaning was always ready on time . I can't recommend them enough. read more

So here is my updated review. My husband went back and got it redone. I am giving them four stars now (although they should have gotten it right the first time around) because they were courteous to us and they fixed the issue as soon as they could. Hopefully this does not happen again. read more

This is one of the worst cleaners I have ever taken my clothes too. I am visiting Cleveland on business and needed to have two buttons on my nice button up shirt replaced. I looked on Yelp and saw that this cleaners has very high ratings. I also saw that they were offering a $5 off coupon for new customers. On Jay Dee's website they have their pricing, and I noticed that to fix a button is $3. I decided to give them a try, the first issue I noticed was that the pricing on their website is incorrect. It is actually $6 to repair a button. It is a bit frustrating when business do not update their websites, but I understand that it is not the biggest priority these days and $6 is reasonable. I pointed out the buttons to the clerk and she marked them. When I got my shirt back, I noticed that Jay Dee's only fixed one button instead of the two that I had asked them to do. This is ridiculous, they charged me for two and also the buttons were both clearly marked. I returned the following Monday and asked them to fix their mistake. I was told no problem. When I came back to pick up my shirt, they had replaced the button but with one that was way too small. These people are either super lazy or just do not pay attention. I also saw on the wall of the cleaners a sign that stated "Hate broken buttons? Our guarantee, if we ever miss a button you get $5." I asked the clerk if she would please give me the $5 since they missed the button and also they used the wrong size button this time? The clerk then said "oh, I don't know anything about that and no one here has the authority to issue that." I told her that the sign on their wall clearly says its their guarantee. The clerk did not care! This is a very underhanded and shady business and I would not recommend doing business here! I will now have to take my shirt to my cleaners back home who always does a great job and pay someone else to do the right job. I am just thankful that I only wasted $14.00 at this place! read more

Jay Dee Cleaners - Yeah right, none of the employees seem to know about this nor have the authority to issue this. They also miss buttons all the time! - Dry Cleaning Near Me - Euclid, Ohio

I have been a customer for years. Our office has pickup twice a week. Turnaround is prompt. The work is professional and efficient. Our deliveries are handled by Mike, who is friendly and helpful. He does more than just pick up and deliver, as he is knowledgeable about the laundry processes and materials, so he is able to assure that special requests receive proper attention. I am happy to recommend Jay Dee Cleaners. read more

A week and a half ago I brought in my worn and dirty Uggs to be cleaned. I was told they have to be sent out to another company to clean. I was fine with that. I only paid around $40 including tax for the cleaning. Anyone who owns Uggs knows that is well worth it. I picked them up today and was so impressed by how great they look. I am very happy with the work that was done and I appreciated the kind customer service I received from the young man at the counter. I would definitely recommend this company. read more

I have been a customer of Jay Dee Cleaners for more than 30 years. We are treated with kindness, courteousness and always receive professional work. I usually drop off my clothing, but love that they deliver my cleaned clothes. Del Tekieli read more

Although I don't use dry cleaning services as much these days due to working remotely from home and having a child, I I have always been pleased with the service as well the garments that were cleaned. And Jay Dee offers the convenience of free pick up & delivery to our community which makes my life so much easier! Keep up the good work! read more

Great service and cleaning. Coupons and savings are offered as well. Appreciate the Highland Hts. location; easy parking and convenient.

Love this place. Very courteous staff and reasonable pricing. They do a good job and care about customer satisfaction.

I've been going to Jay Dee cleaners since moved back to Cleveland. Their prices are very reasonable (great specials too!)!and their customer service is awesome. No missing buttons, great pressing and my order is always ready on time read more

I love these guys. I've been taking my suits and shirts here for years. The staff are wonderful and knowledgeable, and I've always been happy with the results. read more

Great service and patient. I came in right at closing to pick up my daughter's prom dress. I had gotten caught in traffic. They waited patiently as I inspected the gown as Orom was 2 days away. They'd done a fantastic job and not one sequin fell off which isquite a task since they get caught on EVERYTHING. The staff was quite helpful in instructing us how to keep this from happening before prom as well. GREAT PLACE!! read more

I use to go here all the time I took my grandson; ROTC uniforms price was ridiculous. Today we took 2 piece dress 4 of them they want $100.00 they are outrageous. read more

I have been getting my son's NJROTC uniform cleaned here all year. Usually he drops it off after school. Today I dropped it off this morning. Some very RUDE older woman without any class has allowed her poor attitude to prevent me from coming here again. My son had been receiving a discount that I asked about and not only was she adamant that the discount didn't exist, she was plain rude! My son has been dropping off his uniform approx every 3 weeks for the year and the discount was given! But it wasn't the fact the maybe someone that worked in the afternoon gave him the discount in error it was the point that this lady was rude. In this day of social media it is a VERY BAD ideal to be rude to PAYING customers. I politely left the store with my child's uniform and went to TOPPS cleaners on Shore Center Dr. not only were they friendly it was $7.00 CHEAPER for the same items to be cleaned! THANK YOU rude old lady! When it comes to my hard earned money I will NEVER spend it in any establishment that allows employees to treat paying customers with flat out disrespect. read more