24 hour turn around for a last minute suit alteration. Customer service was A+…read moreThe tailor made recommendations for my suit that I had never heard anywhere else.I was born with one hand so I get my sleeve shortened. He suggested that I have it tapered as well. I received at least 10 compliments when I wore the suit. I where suits weekly and I have never received such a positive reaction!

They have a great alterations department, very reasonable love them…read more They also have a rush service if you need it right away.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

All the machines are Brooken maybe 3or 4 work they always have strange people hanging around and…read morethe workers always go Out to smoke right by the door

I can't say enough good things about Master / Cavalier Cleaners! I brought in a military burial…read moreflag that needed to be cleaned, and to my surprise, they cleaned it free of charge. That act of kindness meant so much to me. From drop-off to pick-up, the entire experience was outstanding. Their communication was excellent, with convenient text message updates every step of the way, and the customer service was friendly and professional. The flag was returned looking beautiful, and I truly appreciated the care and respect they showed. I've definitely found my new go-to dry cleaner and highly recommend Cavalier Cleaners!

Yes service is excellent usually has cleaning available next day . Had taken my comforter there…read moredry cleaned for $22. Reccommend them to everybody there just is not a lit of dry cleaners any longer

This company's dry cleaning is amazing - I've used them to make a few alterations to coats as well…read moreas dry cleaning my wool sweaters. I wanted to specifically talk about their leather cleaning services. I took this vintage suede rancher coat t them to have dry cleaned because when I thrifted it the coat was very dingy and stained. Norge Dry Cleaners is clear on the fact that they outsource leather and suede cleaning, so technically they aren't the ones cleaning those materials. That being said they seem to trust good companies with that service because the coat came back in excellent condition. I wish I took before and after photos so that others could see the difference. I can't wait to continue using this company for my cleaning and alteration needs!

New to the area--did a great job with my suit coat, blazer, and silk dress. I'll stick with em. No…read moreprice comparison--was more than my place in Waltham, MA.

I had no idea this place existed. It's very rare that I need a tailor. Yesterday was one of those…read morerare occasions. I got my coat caught in a door and it ripped my zipper off the seam. The warmth of my coat wasn't jeopardized, but it looked ugly so I wanted it fixed.I found this place online and called since it was close to home. They were able to fix it at a reasonable price. I even got it back the same day. They're very nice. I'll go to them first for my future needs. I recommend

Very rude and nasty Attitude. Go somewhere else where your business is valued! I spent $350 in the…read morematter of 2weeks! Such a shame

I found this cleaner when I drove by and saw a sign in window for comforter cleaning. They had it…read morecleaned next day and smells good too

Very friendly & kind! Clothing returned cleaned and ironed. Priced very reasonable for suits!! Easy…read moredrop off & pick up with a text reminder. Vanessa super sweet!

I had five items for dry cleaning. I came in one afternoon, and the woman on duty helped me use…read moretheir system for the first time, which is different but pretty slick. She was friendly and helpful. The place was clean. They got my items dry cleaned by the next afternoon, and my wife picked it up for me. No issues. Decent value, maybe a tad pricy. I've found at least three locations for drop off and pick up in the Shaker Heights, University Heights, and Van Aken District areas.

I was a bit late leaving for the dry cleaner this morning, but I happened to run into the D.O…read more Summers guy delivering to my apartment building. I told him I was going to the Cedar Green branch, and asked if it was too late for same day. It was just after 10:00 am. He told me it was too late, but if they hadn't finished the last load, they may be able to help me. He told me to ask for Joey, the store manager. I did that, and Joey told me to be there before 5:00 to pick it up. I have used D.O. Summers for many years, sometimes using their free pick-up and delivery service, and sometimes using same day. Instead of same day being an extra charge add-on, like some cleaners, that is their standard service. It's a great help...but be sure to go to their website and get their coupons! :)

I've been a loyal customer here for 6 years and come in weekly. Up until recently, the service has…read morealways been great--especially when Nadia was here at the beginning of this business. She was efficient, helpful, and genuinely kind. Unfortunately, today's experience was the complete opposite. At 7am, I washed two kids' jackets (size 6-7) and one full-length medium winter parka in machine #16. The machine was only about half full. I pretreated everything, but when the cycle finished, all three coats came out still soapy and stained, with visible OxiClean residue. I brought this to the attendant's attention and showed her the items and the leftover soap. Instead of addressing the issue, she suggested I should've used a larger machine...even though this one was not close to full...and then implied I may have used too much detergent. Her "solution" was to run the washer empty to check for an error code before considering re-washing my items. I explained that I didn't have an extra 30 minutes to wait for that process b/c I have to go to work, and that it didn't make sense to delay resolving the issue when the results were clearly not right. She then stated she couldn't rewash my load unless the machine was proven to be broken, because the cost would come out of her paycheck. At that point, I dropped it because I didn't want her to be penalized financially...but that response alone is concerning from a customer service standpoint. When I asked for a way to contact management, I was told to leave a Yelp review instead because she had done everything she could to make me happy. So here we are. It's disappointing that after 6 years of consistent business, a clear issue with a machine wasn't handled with basic customer care. I would've appreciated a simple solution or even an attempt to make it right, rather than being met with deflection and inconvenience. I hope management sees this and reconsiders both their machine maintenance and how customer concerns are handled moving forward.

I come here when I need to wash my blankets. The machines are perfect size for large items. I have…read moreused smaller washers as well. But i mostly use the large size. The price isn't too bad. I believe it was $13. They also have free dryer days as well. I believe it to be Wednesday. But even then the dryer is 25 cents for four minutes. So the prices are not bad at all. The staff walk around and clean up the machines. This place isn't dirty at all. They also have a coffee bar here. I haven't had anything. But I'm sure it's good. I see people but it all the time.