1. Jay Dzik Painting

1. Jay Dzik Painting

0

Waukegan, IL

Jay Dzik Painting

5.0 (1 review)
Open • 8:00 am - 5:00 pm
Updated 2 months ago

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5 months ago

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I reached out for refrigerator repair and EL Garcia was very responsive. He was able to come to my…read morehouse the next day! I was very impressed with the value and the communication. I will hire again for other needs as they arise.

This is the first negative review I have ever left, but I feel obligated to warn others based on my…read moreexperience. I hired Lawrence to repair an ice maker that had been broken for some time on Saturday, February 21st. He stated that the service call, parts, and labor would be $200. When he came out, he determined that ice had built up behind the refrigerator and he melted it. No parts were replaced, yet I was still charged the full $200. He said the ice maker should begin working within 24 hours. Unfortunately, the ice maker never started working. I scheduled a second appointment for him to return on Friday, February 27th. He cancelled the morning of the appointment due to physical therapy. Later that day, I asked when he would be available again and received no response until I followed up again by text 3 days later. On Monday, March 2nd, he said he could come Wednesday, March 4th, but did not provide a time after I asked. He finally provided a time at 10:36 AM Wednesday, stating he would arrive between 11 AM and 1 PM. Had this been communicated, it would have given both my tenant and me enough time to request time off instead of being notified at the last minute on the day of the appointment. I then requested a partial refund, but of course he still hasn't responded. $200 later and the ice maker still does not work. Communication and scheduling were very poor throughout the process.

Jay Dzik Painting - painters - Updated July 2026

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