I can't say enough about Freedom insurance. I recently switched carriers and I worked with Brian…read more Freedom is unique as they shop multiple companies to get you the best rates. Brian and his team were great! They gave me the best quotes around and really enticed me to make the switch. I not a fan of change so it was a big decision for us. Thankfully we made the right decision and we're saving money on top of it. I highly recommend.

Great people to deal with! They have so many companies that they can look around and get you the…read morebest deal !

BEWARE!!! In May 2015 I received a call late in the evening from this agency asking to quote me…read moreinsurance rates. The gentleman who "I'm assuming is William Novick" (he's never admitted his identity at this point) was very rude and unprofessional on the phone. EXTREMELY pushy and overbearing, and was condescending to the point of insulting both me and my current insurance provider on the phone. He kept pushing for a commitment from me on the phone, acting like I would be an idiot not to switch to Allstate, as this decision was a no brainier! One policy he quoted would have saved us "some" money, but the other policies were more than our current coverages. I told them I would discuss it with my husband and get back to them. We went on a vacation out of the country shortly afterwards, and returned home to 10-12 mailings from this company including premium notices, policy documents that required signatures for coverage etc! I NEVER committed to switching my insurance to ALLSTATE from Erie Insurance (whom I love and would NEVER treat me the way this gentleman and his agency treated me)! I made several phone calls trying to remedy this situation, never speaking with the pushy gentleman who initially tried to sell me coverage, until today. Every call I was promised that my policy was cancelled and that I didn't "OWE" any of these outstanding premium balances I was receiving in the mail. I SHOULD HAVE KNOWN better!! I then started receiving notices from the PA Dept of Transportation stating that Allstate had notified them that I did not have Auto INsurance coverage since my policy with them had "lapsed" for unpaid premium, and the State was Suspending my Vehicle Registration!!! After speaking with the Very nice customer service rep at PennDOT, she explained that this situation happens often with Allstate and apparently when they "quote" insurance rates, they actually often times create policies. I had to send them copies of my existing (never lapsed) Erie insurance coverages to get this rectified. THEN most recently, I received a notice from Credit Collection Services regarding an outstanding bill for $109.74 from the William Novick Allstate Agency!! I AGAIN call this Agency which is in Philadelphia (I Live near Pittsburgh -nearly 6 hrs away) and finally end up speaking with that same pushy gentleman who tried selling me the insurance in the first place! I recognize his voice INSTANTLY, and proceeds to tell me that he's brand new and hasn't been there for less than 30 days, and it wasn't him that tried pushing insurance on me! TOTAL BS, this guy has quite a unique voice with a very THICK NY/NJ accent! Basically he lies and says that he had nothing to do with my issue but that he could take care of everything with a "click of a button" and remove all the charges from my "account" with them! He then proceeds to tell me that "heads are going to roll" once he finds out who in his office pushed insurance on me! OH- SO NOW you own the place when 5 minutes earlier you hadn't been with the company for more than 30 days!?! What a shady SHADY dishonest unprofessional person! He then proceeds to be condescending and asks well in sure we wouldn't have sold the insurance to you if it was "better" than what you currently have!! OMG! I will never NEVER by ALLSTATE insurance due to this man and his lousy professional practices! The fact that ALLSTATE would allow such a crass, ignorant, dishonest, and aggressive person represent their brand astonishes me! Mind you this "situation" has been dragging out since that first phone call in May 2015!! I should have NEVER answered that phone call because the time and effort on my part to clear my name, my driving privileges, and my credit because of this insurance agent is ridiculous! Steer Clear of these ppl, if they can/will/did lie to me why wouldn't they lie to you! Since when does answering a phone call turn into this?!? Shameful! FYI- The only other reviews on this page from people who either share the same last name of Mr. Novick or are insurance agents themselves!! Not likely real/actual customers who would give an honest opinion of the man!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Bensalem. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Bensalem residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Bensalem today.

I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

Everyone in the office is always so helpful! I have multiple policies with them and have never had…read moreany issues.

After 30+ years of paying homeowners insurance ,Sharon Bartol , with Joe Emms State Farm, suddenly…read moretold me I need major repairs to cement driveway,1 month before my policy renewal.the choices were spend 9 thousand dollars for new cement or your dropped,unbelievable!, I'm retired on a fixed income, so I tried asking if a fence would work,to keep people off my private property,but was bluntly told,nope can't do that,by Sharon Bartol. Never put in 1 insurance claim in the 30+ years, think twice before doing business with this company. PS ,I have emails as proof Feeling ripped off, Joe Carr

I have dealt with so many insurances companies over the last month. I was so blown away by the…read morepersonal attention I received. Customer service at it's finest! Thank You Lori for all of your hard work! Linda C Dolphin

From the owner: From home to business insurance, Haney Insurance Agency LLC in Bensalem, PA, will assist you in all…read moreof your insurance needs. We are an Allstate insurance agency and we offer a wide range of coverage plans to meet your needs and budget. At Haney Insurance Agency LLC, we provide a wide variety of insurance policies, covering your personal needs with home, auto, renters, condo, landlord's and life insurance, as well as your commercial needs with business insurance. Let us help you find a policy that fits your needs and budget, and gives you peace of mind. Because we are local agents, you can contact us anytime to receive excellent service. When you choose our agency, we hope that you feel confident, informed, assured, and satisfied with your choice, which is the way you should feel. Lori Slowinski and Ryan Haney are the proud owners of Haney Insurance Agency LLC...

I found the great customer service and professional was very comforting. All of my questions were…read moreanswered, and they shopped around and found the best price and great coverage.

From the owner: Delran, NJ: Based in Delran, NJ, Sandra Saunders Agency LLC helps the community find insurance…read morecoverage. We strive to help our clients find the insurance they need.

Update: I'm not sure who the owner is talking about in the reply but this is two very different…read morescenarios, maybe you encountered that with another guest but what you're mentioning never happened to me or for my case. Terrible Service, I called twice before arriving inquiring about getting a new Id because I had lost my old one, they informed me I'd be able to get one same day no issue at a higher cost because they aren't directly affiliated with penndot. When I arrived the staff was very rude and informed me that unless my expired in 6 months, they were unable to print me an ID, and for them to check and see when my ID expired it's an additional $10, an absolute unprofessional and disappointing experience.

It would be really helpful if they posted their holiday closures online instead of having people…read moredrive all the way to their location and finding it closed during what is listed as their normal business hours. Closing on a Saturday and Monday for "Columbus Day" (not even what it's called anymore) is ridiculous, especially when every other government entity usually open on Saturdays is open today and just closed on Monday.