I've lived in my home for more than 35 years and have had my oak tree trimmed by many different…read morecompanies. I was super excited to finally get to use The Tree Lady Company because I had heard so many good things. I had other quotes that were significantly lower but I decided to use The Tree Lady Company. To say that I am disappointed is a huge understatement. While the crew was wonderful and did a good job of cleaning up after themselves, a sentimental piece of yard art that a good friend of mine had made for me was broken. But that's not what I'm giving the 1 star for. I specifically asked for all the dead twigs to be removed because they are constantly falling out of the tree. I did not realize in the quote that they will only do 2 inches diameter or more so I misunderstood the job and I would have NEVER hired them if they were not going to do what I asked for. When I reviewed the tree with the owner, I specifically asked that all the loose branches/twigs be taken down so I assumed that's what would happen. Unfortunately I am left with all these dead twigs still in my tree. The response from the lady in the office was that it would be another $800 on top of what I already paid which was already much higher than my other quotes. So so so disappointed. The Tree Lady then responded to my review on Google shifting the responsibility to me as the customer. Their response is too long to post here but this is mine: Response: no way shape or form did they move anything. I asked them if they would move it if they thought it would get damaged nothing was moved and yet my piece of yard work which was by the driveway was broken. As for the raccoons... It took very little time to get the raccoons out of the tree, maybe 10 or 15 minutes so that is fairly insignificant to the amount of time that was spent on my property. MORE time was spent cutting the neighbor's tree because of the severe damage done by the lift when your crew could not navigate around the branch​ that eventually had to be cut because of that damage. I8 made it ABUNDANTLY clear that I wanted the deadwood cleared out and it made no sense to leave it there since your crew was in that part of the tree which is lower to the ground and easily accessible. We are not talking about trimming small branches, we are talking about removing DEAD wood. Why would any reputable company that cares about their customer satisfaction leave dead wood behind? This is sheer laziness and bad customer service. I do not accept your response and will continue to be disappointed while you attempt to put the burden on me. It might have taken an additional 10-15 minutes to clear out the deadwood. I do not have the means to reach it myself or I would have and that was why I hired you. Poor choice on my behalf.

Had them cut neighbors limbs on my side, had to go to work they said no problem we got it. Came…read morehome from work and some limbs are still over my fence. They do what they think is best for the tree not what the paying customer wants.

If you're looking for a company who has no respect for your time, then this is the tree removal…read morecompany for you. I was stood up for my quote appointment "between 3:00 and 5:00", and only when *I* called to see what was up, I got no apology and was rescheduled for 2 days later only to be stood up AGAIN. I called AGAIN (because clearly nobody was going to give me the courtesy of a call) and the man said he was "on his way" but said he was an hour out. I said never mind. How many times in a week am I supposed to plan around them, only for them not to show? Unacceptable!

This company truly knows what they are doing. We had about 4 estimates on removing a 20 foot pine…read moretree. They gave us a great price! They are a super nice couple!!! We scheduled a week later to get the work done. They came and were here on time. They tree dropped a lot of debris when it was cut. They cleaned it up and finished with a smile on their face. I was scared the tree would damage the neighbor's property but they did it without any problems. The houses are really close together but they got it done. I would totally and without a doubt recommend them!!! Like I said, they know what they are doing. You will be amazed. I know I was!!!

Very professional team. They cleared the Spanish moss out of my 5 oaks and the trees look…read morefantastic! They used a mobile cherry picker to lift a man up to the top of the trees, so there was no damage to the trees by climbing. They cleaned up all of the moss and trimmings and left the work site clean. I also had a tree removed and the stump ground out. They cleaned up everything and left the place looking better than before. I use Central Florida Tree Care to keep my trees healthy and looking great! Their employees are all well trained and provide a professional service for a reasonable price. I would definitely recommend them.

A pleasure to do business with. Knowledgeable, professional, adequate equipment and after they cut…read moredown trees it's cleaned up properly. I highly recommend and will definitely use again. The price is lower than most tree removal companies. It's obvious the owner trains due to the team work I witnessed. Also quick response to calls and setting up service.

I heard about them from a neighbor who had a tree removed. They are licensed and insured which was…read moreimportant to me because of risk involved with removals. I called and had someone come out shortly after to assess. I got a fair price for a tree removal. Al the general manager seemed very knowledgeable on the situation. I had two other companies that were in the neighborhood approach me about service but quoted higher prices. I had to schedule a few days out but no problem for me. They did a good job of removing the tree. I'll call them again if I need more work done.

I recently used this company to trim trees in my yard. They were very professional, worked with my…read moreschedule, were on time and made sure I was pleased with their work before they left. I would 100% use them again.

Awesome!!! Right from the beginning of the process when we reached out to them, David and Dana were…read moreon it! The came out and went over the trees we wanted to take down or trim and gave us an estimate. That evening we received an email and in it were the written out estimate alone with an updated copy of their insurance. We had 3 other estimates and while they were somewhat close, we chose them because of their outstanding customer presence and followup. Today they were in our yard on time and ready to go. We decided on getting our old large oaks trimmed (to save us money) along with removing a couple of other trees. When they left, all the debris was picked up and the yard area looked amazing. We highly recommend this company because of their professionalism, outstanding customer service, and competitive pricing.

I'm impressed with the quality of work from Bakers All Around Tree Service. Their equipment works…read morewell and they're skilled in their service. They were on time, polite, reasonably priced and completed the job as agreed.

Great response from John. Came at a convenient time to give the estimate, good timing for the…read moreservice. My 2 trees look fantastic! Reasonably priced.

These guys did an absolutely amazing job, we had an enormous tree that extended over a fence and a…read morehouse and they pulled down those branches without damaging anything, it was truly awesome to watch, didn't think it was going to be possible from how it looked but they did it and they cleaned up meticulously. The tree was in the middle of an "island" and they didn't damage any of the shrubbery around the tree. And on top of it all, their price was very reasonable.

I have a grandfather oak tree that overhung the house, street and driveway. They sent an arborist…read morewho told me the tree was very healthy and could not to be taken down but should be trimmed. I used to hate the tree (so many leaves and bird droppings ) ,but now I love the way it looks. They thinned it ,trimmed all dead wood, got rid of all nest and unneeded limbs that would not hurt it. It is also more hurricane safe. It's round and so much more shapely. I started getting compliments from day one. The workers were so great that I tipped them very, very well. The price was also comparable and they give VA discounts. They did burn some grass from the cherry picker but it will grow back. It was worth it. I've used 4 differant tree trimmers and this company was outstanding.,