Great service, quick turnaround and extremely friendly. Will be bringing other pieces for repair…read moreand adjustment. Highly recommend.

Highly recommend Aram…read more Initially I contacted the store on Queen st. They quoted me $55 to repair my disconnected necklace. When I sent photo via email to Aram, he was quick to respoded back. He quoted $25 for 1 hour service. I just picked up my repaired Jewerly from the store. Aram was very peasant to work with in person, he even lowered the price to $20 when he actually saw my necklace, fixed, even polished nicely. Now I am looking for more jewelries to repair.

Very professional. Explains options with respect to resizing ring and the cost. Will be back again.read more

I am so impressed with this jeweller. Mohan is a true professional. Lost a stone in my wedding…read moreband and had it modified. The workmanship is exceptional. Thank you so much, I'll be back :)

They fixed my broken watch and I couldn't be more thrilled at wearing it again now. I am so…read moregrateful for this repair and for the price I paid for it. Would absolutely come back to this store, the customer service is excellent.

I recently had several of my family's fine jewelry in need of repair and in some cases, reimagined…read moreinto pieces I would wear. I had no idea what to expect but I was met with incredible customer service, honest opinions, innovative ideas and all around top-notch results. I worked with Rachel and I can't say enough good things about her work with me. I will be going back to get more things redesigned and I have my eye on some of the beautiful necklaces they have in their showcases.

This store is absolutely horrible. Overpriced on alot of things, if you dont believe me check…read moreprices in the mall and you'll see how much they over charge. Yet they claim its because of the amazing service. Nonsense the other jewelry stores offer better service then this low budget store. Of course dont take my word for it shop around in Markville mall and you'll see for yourself. If this owner replies he will insult and ridicule this review. He is unprofessional and can't take a bad review and improve upon himself as a business owner. Shows how petty he is as an owner and as a man.

Thank you Jewellery Forever for fast and professional work done on my ring... I needed my ring to…read morebe sized for the weekend and since it was Monday I thought it would be ok, every jewellery store I went they said it will get done in 2 to 3 weeks or the price they give me was very high because they said ( it is a rush job )!!!! I checked google and found ( Jewellery forever ), got their phone number and called them.. they said no problem we can get it done but they have to see my ring in order to give me a price! I went to Jewellery Forever on Tuesday to get it sized and I got it back by Wednesday with very reasonable price ....Thank you .... Thank you.

Excellent expertise, great and friendly service, he really knows his stuff! No run-arounds, he…read moregets right to the point. Very happy with Chris's service.

Stay away from ANY Michael Hill store Cheap quality and the…read moreworse customer service . ANY store including online call centre , which is on Australian time ! Ridiculous #1! The only store that would NOT do any refund on earrings !! How ridiculous #2! and their products are defective! Ridiculous #3!! Never had that experience on any earrings before even fake earrings ! READ REVIEWS before buying but if you're smart stay away, no wonder they won't accept refunds on it . STAY AWAY if you want quality jewelry and service . This is not the store brand for you . They need to be shut down for treating customers unfairly .

I have had such a mixed experience with Michael Hill so in this review I will try to highlight the…read moregood and the ...not so good The sale portion was actually the easiest part (isn't it always?) Personally I dealt with the store Manager David and without a doubt this is someone who gets serious points for his emphasis on service and his rather relaxed attitude towards selling within 20 minutes I had been helped and the ring was purchased...my wife loved it and all was well The not-so-good starts and ends with the actual service AFTER the purchase. When we came back from our wedding (destination weddings are the way to go) we proceeded to go back to the store on January 2nd to have our rings resized. The sales person who rushed to greet us advised that we couldn't get them resized as our diamond warranty didn't cover resizing. I advised that the store manager said that he would resize them for us upon our return she was very quick to advise that he was on vacation for a week and we needed to come back to resolve the discrepancy and she wasn't able to help us. I was feeling extremely frustrated as i followed the instructions given by the store manager. Luckily for me I saw a familiar face from when I bought my wife's ring. Matthew. At that point he was a compete Godsend. He asked why I didn't look happy and I told him what the situation was. He laughed and said we didn't need to wait for David and he would send our rings out AND process our return which his co worker couldn't do. Complete relief! Our rings were sent out and today (Jan 16) we got them back a week ahead of schedule! I would recommend getting the warranty on any jewelry store but at Michael Hill they provide a bit of a special touch not only do they offer lifetime warranty at a reasonable price BUT if u want to upgrade your ring or earrings you can bring it in USED and they will give you the full value of what you paid for the piece originally ...no other jewelry business offers that! So if you are in the market for a engagement, wedding ring or any jewelry give them a try and make sure you ask for David or Matthew you won't be disappointed!