This was my first visit to Personal Care Family Dentistry, and I only wish I had come here much…read moresooner. From the moment I walked through the door, I felt welcomed. The front desk staff was warm, friendly, and inviting. The hygienist was both professional and personable, and I honestly felt that the cleaning I received was one of the best I've had in a very long time. At my previous dental office, appointments felt rushed -- my cleaning there was finished in about 10 minutes, including X-rays! Dr. J was thorough, professional, and refreshing. He took the time to do a complete exam, made recommendations, and answered my questions without making me feel pressured into additional services like I experienced at my former office. I would highly recommend this office to anyone looking for a caring and professional dental team. You won't be sorry!

I've given Dr. Jazayeri's office several chances over the years, but something always felt a bit…read moreoff. After spending time with another dentist and staying on top of regular cleanings (2-3 a year), I decided to give this office another try. They told me I needed a deep cleaning and said it wouldn't be covered by my insurance--only for me to later find out that it actually was included in my plan. That said, the main hygienist here is truly exceptional. Her room is on the far right when you walk to the back. She's kind, gentle, thorough, and genuinely cares about her patients. Honestly, she's the reason this office stays afloat. If the rest of the staff brought that same warmth and professionalism, the overall experience would be totally different.

I love Dr. Bowers! He's a great, funny guy who puts you at ease…read more Not only did I come in as a new patient, his staff welcomed me and introduced themselves quickly. I was early and they took me early, I didn't have to wait. My cleaning went fine, and when Dr. Bowers came by I showed him a tooth I chipped in February and he filed it down, and smoothed it out for free!!! I haven't had a dentist that wasn't a personal friend from college in about a decade and I couldn't be happier that I chose Dr. Bowers. He's amazing. Great bedside manner, and really listens to you with no upsell.

So I like many other humans in today's society hate going to the dentist. This office is by far the…read morebest I've ever been to! From Chris at the front desk to the hygienists they are all amazing. Dr. Bowers is great and has amazing bedside manner. He doesn't do more then needed and asks for your input on your care! I had the best cleaning I've ever had, I'm actually not nervous or anxious to go to my next cleaning! Great office and amazing staff!!

Dr Pohl one of the most experienced, knowledgeable and caring doctors you will ever find! He has…read morebeen treating all our family members for over 25 years now. An excellent team from the moment you walk in the door until you depart the office. Thank you very much for always being there Dr Pohl !!!!

Dr. Phil is a great dentist. Highly recommend him and his team. I had an issue that was clearly…read morecomplicated and he worked on it until completion. Family feel blended with state of the art equipment. Best cleaning I have ever had after the issue was corrected.

I drive an hour each way once a month to see this dentist for orthodontic work and cleanings…read more That's how good she is. Not only is she patient listening to my concerns on my progress, her passion for detail to get everything perfect leaves me with a great feeling everytime I leave. You will also be in great hands with her deep bench of professional technicians. They follow Dr. Welch's leadership and have had the team take extra time during cleanings making me look brand new when I leave every time. Great Dentist, Great Team! Thank you for all you do for me Dr. Welch! Nate Simonson - Pensacola

I really loved how gentle the dental staff was. I had the same experience as the W U reviewer…read morethough. I've always had excellent teeth and every dentist I've ever gone to has complimented me. Then I went to Wright Parkway and I was told I had severe gingivitis, deadly bacteria, and around 12 cavities. I was told similar things about my kids' teeth. I had to pay out of pocket for everything and every visit led to more issues rather than resolution. I wish I had gotten a second opinion after my first visit there. It would have saved me so much heartache and money.

Even though the dentists (Dr. Ward) and hygienists are very kind and competent, I wish I could…read moreleave this practice but this is the only dental office in a 50-mile radius that is in-network for our insurance. Every visit here is gut-wrenching due to certain office managers. . If they don't cancel the appointment you made six months in advance to fit their schedule, they make you wait 30 minutes or more in their lobby when they could have called you to let you know they were running late. My husband and I moved heaven and earth to accommodate when their hygienist was sick. What was our thanks? Sat in the waiting room for 40 minutes once we arrived (we arrived 10 mins early so 30 minutes. I have never had them call me on time when I arrive promptly for an appointment so here's a tip : if you have to use them like I do just arrive 13 minutes late for every single appointment (their policy is to cancel if you are 15 minutes or more late. That way he will eat into their normal 30 minute wait time and only have to wait about 15 minutes once you arrive. Also make sure that you call before you leave to confirm your appointment and hang onto your appointment cards. I had an appointment card that listed the date and time and when I checked in, I was told that I must have gotten the date or time wrong (blame the customer). When I showed them the card, they just said " I'm sorry we can accommodate you today and we'll try to squeeze you in for an appointment in the next couple of weeks." Bottom line: stay away if you have a choice or until they replace the incompetent front. Great Dentists, generally bad front office staff which is sure to challenge your blood pressure.

Dr Ward is so wonderful and patient. The staff is very professional. Our famiky has been you going…read morehere for years and so thankful how they are always accommodating and helpful for our dentistry needs.

Here is a follow up. Called the office the next day and requested my X-rays and the receptionist…read moresaid no problem just come in and sign a release and we can Give you a CD copy and send them to any dentist office. I went in that afternoon and the salesgirl I found out her name was Lindsey, was sitting there in the front office. I told the receptionist I was there to get my X-rays. She said no problem, just fill out this release and give me your ID and I will get them for you. I filled out the form, but before I handed it in I told the receptionist I was taking a photo of it for my records, then I turned it in. She was very nice, then she started getting my records, then Lindsey got up and went over and told her she can't give me my records they have to go to corporate and the receptionist looked at her confused. The receptionist apologized and Lindsey refused to acknowledge me or speak to me and walked off.i said this is why im going to another office and I'm going to call your corporate office and report you. I left and called their corporate later and they told me there was no evidence I had filled out the paperwork so they couldn't release my records, but they would send me a new one. I told her that was a lie I had filled it out and took a photo of it in their office on their counter so I had proof, they asked me to forward it to them and apologized for the behavior and said they would follow up. I emailed the picture of the release and as of today, 7 days later, I have never received my X-rays as I requested even though I signed and sent the release. They are purposely withholding my medical records that I paid for and I am now reporting the office to the dental board and the BBB for refusal to send me my medical records. DO NOT GO TO THIS OFFICE!!

Not sure why some have had a bad experience. But I can say mine was the best!!! I've got a huge…read morefear of the dentist, they were both kind and compassionate. I was in surgery and had a beautiful new smile in less than two weeks. Thank you so very much to the Drs, office staff and techs. Amazing care that gave me back a beautiful smile.

I live in South Carolina. My wife and I were in the middle of a two week vacation in Destin when a…read moreveneer broke on my front tooth. After calling multiple dentist offices, I called Bright Smiles and spoke to Amanda, their patient coordinator. She was so nice and helpful and worked me in for an appointment with the dentist that day! Once I arrived, the dental assistant, Nicole, did a great job taking x-rays and prepping me for the dentist. Then Dr Megan Salzlein came in and explained the best solution to repair my broken veneer. When she was done, it looked and felt great! Dr Salzlein is a very sweet person who really cares for her patients. What a blessing it was to find Bright Smiles! I wish the entire staff would relocate to South Carolina (but I understand why they live in Destin). They let me know I could call on them again anytime we are in this area. i highly recommend the awesome team at Bright Smiles! Jerry Green

Bright Smiles is a great dental practice. Everyone is kind and friendly and super well trained…read more From cleanings to fillings to implants, they do it all. And they are very concerned about your comfort. I have gone to this practice for several years and won't go anywhere else.

Our experience with Emerald Waters Dental Care was frustrating from start to finish…read more After my husband's extensive dental work, we ran into major insurance issues despite having both primary and secondary coverage. Instead of resolving why one insurer paid and the other did not, the office told us they submitted the same documents to both and left it at that. When I contacted the secondary insurance myself, they said specific documentation was missing. I spent six hours calling both insurance companies, gathering the correct codes, and resubmitting paperwork -- work their office should have handled. We were also told my husband couldn't schedule further visits unless the entire balance was paid, even though insurance processing was still pending. We paid. A second billing issue involved our son's cleaning. We were told his primary insurance paid only $6 because his student status wasn't updated. When I asked how primary insurance is determined for a dependent with two policies, I was repeatedly told to "call your insurance company" instead of receiving a clear answer. The tone was dismissive and unhelpful. Shortly after, we were informed they had not properly adjusted the account and that we were being removed from the practice. Throughout this process, we were left to manage billing and insurance corrections ourselves. If you choose this office, be prepared to closely monitor your claims and advocate for your own billing resolution.

Most painful dental experience of my lifetime. And this is from someone that has had many dental…read moreprocedures over the course of my life. Dentist gave me two shots to deaden the pain, but gave me both shots in the same spot with no time for the first shot to work. I got to feel them both full strength and then the dentist blamed me for flinching under the pain. She told me she was going to replace a filling with "space" around it. This tooth did not have a filling, it was a crown. She ended up removing the crown by drilling on it and then broke it with a pair of pliers in my mouth. Bottom line, the dentist seemed to not have a very good grasp of what was going on in my mouth and how to proceed towards a logical solution. She subjected me to huge amounts of unnecessary pain and then when I would flinch (the normal physiological response to great pain) she would blame me and tell me to do better. My mouth hurt so bad to move afterwards, I could only eat liquid food. Because of the pain, I couldn't open my jaw enough to eat solid food for 3 weeks. That appointment was over 45 days ago, and I still have not received the call that my permanent crown is ready. On top of all that, the overcharged me on my copay. I now have a temporary crown and will absolutely go to another dentist and start all over, rather than sit in that chair ever again.

The care and service is just fine but the office in fort walton is only open like 2 days a week so…read moreif you run out of bands for your Invisalign you will have to wait.

From the owner: The team at Ft. Walton Beach offers a breadth of orthodontic services to meet the needs of kids,…read moreteens, and adults. Helping our patients reveal confident smiles through tailored orthodontic treatment plans is our goal. If you're looking for braces or Invisalign® aligner options from a family orthodontist near you, book your FREE consultation online or by phone today.