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    2 months ago

    Friendly and was easy. Came out and fixed the problem very fast. Will definitely use again

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    6 years ago

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    A-1 Contractors - 7-11 sign install off of Ashlan in Fresno CA.

    A-1 Contractors

    (3 reviews)

    I am extremely disappointed with A1 Contractors and the solar system they installed at my home. The…read moresystem cost me about $60,000 in cash, and not only does it fail to work properly, it is actually costing me extra money every single day. Without my authorization and without any programming on my part, the system charges the batteries to 100% using grid power during peak pricing hours (4-9 PM). That means I'm paying double for electricity I don't even need. A solar system should save money--not create new expenses. I have been reporting this issue for over two months, and all I've received is the runaround. Not once has A1 Contractors called me back at the time they promised. Not once has EG4 returned a single call or message, despite repeated attempts on my part. All I get are excuses, delays, and empty promises while the problem continues and my bills keep climbing. At this point, my lawyer is compiling documentation and preparing a case. I will also be filing a complaint with the Contractors Board and reporting several additional concerns. This is not the route I wanted to take, but A1 Contractors has left me no choice. I tried being patient, reasonable, and cooperative, but it's clear that nobody there seems to care about resolving the issue or supporting their customers after installation. I would strongly caution anyone considering this company. My experience has been nothing but frustration, financial loss, and complete lack of accountability. UPDATE: the system is not working well, I have the screenshots and the electricity bill to prove it. No one there seems to understand the way I explain it. So here is another attempt. If it's a sunny day and the battery charges up to near full capacity, everything works great. If it's cloudy/overcast (this happened for weeks at a time in winter) the system will kick on and charge my batteries to full capacity AT PEAK HOURS. No matter if I need it or not I buy 45kilo watts of electricity from the grid at PEAK HOURS even if I am not going to use it. It's doing the opposite of what peak shaving is supposed to do. For you to state that you have been monitoring my system is not accurate. Not once have you called me to discuss this. I called you and you promised to look into it and you explained the issues EG4 is having with customer service... but you haven't called me. I will update this honest review when I get resolution. 3rd update: I have waited a month and still no call from A-1 and now resolution it now April 14 2026 4th update: today is April 27 and it was cloudy enough to allow my batteries to drain below 50%. As you can see by the picture it's just past 4:00pm (peak hours) and the system is pulling almost 10,000 watts from the grid to charge the batteries even though I haven't set it this way. As the sun goes down the draw hit of 12000 watts of the grid. At the most expensive time of the days. Does this look like my system is working properly, Manual?

    Has been an absolute nightmare. Our solar panels aren't working properly. Have reached out to…read moreBrandon Fischer NUMEROUS times and he just brushes it off like it is nothing. I had a home twice this size with less panels and it was way way more efficient then what I have now. I am beyond regretful of the service and beyond upset with the lack of care I've received from this company. We have even contacted SCE and they have confirmed the production from the panels is NOT WORKING!!! This is a SOLAR issue. Which means this is an A1 contractor issue. I wish I could make them have NEGATIVE STARS!! It's been the worst experience EVER!

    JB Electric - electricians - Updated May 2026

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