Never called me back to schedule the requested work as promise. Sad part is I'm a regular long term…read morecustomer. Found another company that was very responsive and quickly did the needed work. Jeff Amo

Had a gas leak, multiple places called, Arizona was recommended highly, 2 of five businesses that…read morecalled me back!! Came out on a Tuesday, fixed leaks , Consumer Power came to put gas back on, was told " regulator " blown, gas not distributed to all appliances. Same had to be replaced! Called Michelle ( secretary, very helpful & cordial ) told her the problem, referred me to Steve ( owner ) and he told me a few guys would be here within the hour...didn't take that long and regulator replaced. Looking for an add on from previous work, BUT, they did not charge for the 2nd visit and repair!!! Arizona was very fair & I appreciated this!! I will DEFINITELY recommend Arizona to family & friends! Fair prices, good workers, thank you so much!! Thanks to Aaron, Todd, ( first crew ) Craig & Brandon ( 2nd crew )

Reliable and well trained service personnel. I have used Answer Heating and Cooling, for over 10…read moreyears. They have a wealth of service parts for most furnaces.

Story of the furnace: It was blowing cold air. We would have to turn it off for 30 seconds, then…read moreturn it back on. It would then blow warm air until it hit the right temp. Once it turned off and got cold again. It would then kick on with cold air. So we would repeat the process. We called Answer H & C who said they could come out immediately and look at it. Which I was grateful and the reason for an extra star. Once they started looking at the furnace, within minutes said it was because of our smart thermostat and the power adapter. They said we needed a new one. Which not knowing much about furnaces I took their professional opinion on it. I contacted the smart thermostat company and they said with the problem we were having is not due to their product. They wanted us to get something in writing from the heating and cooling company. Which we did not get in the first place. So I decided to contact a different company to see if they would tell me the same thing. Once again within second of taking off the panel, they saw some O ring that shouldn't be laying there in plain sight, and said we have a bigger problem. After taking 30-45 minutes inspecting the furnace they found we had a huge crack in our heat intake I believe they said it was. Which could cause carbon monoxide poising. By the state of Michigan they had to shut our heat off. Which this was the coldest week we have had so far. They showed me on the camera where the crack was and actually ended up finding two. We ended up going with that company for a new furnace since they were able to bump us up ahead of schedule within a couple days. Long story short, it seems like the Answer gentleman that came out did not want to work to hard and he realistically could have caused us more harm not fully inspecting the furnace. I was upset we paid $150 for him to come out and put the blame on the smart thermostat within 5 minutes of being there. Only reason I gave an extra star was the time frame they came out. If he would have inspected it and found the same crack I am sure we would have immediately went with them for our new furnace. Now I will look else where whenever needing any other service done.

Called and left a voicemail for service, no call back after a month. They previously installed a…read moregas line which leaked. They installed an outdoor spigot but angled the spigot incorrectly causing weather damage. Techs try to be too fast which causes quality issues. Price isn't much less than the competition I had to call instead.

Never answers his phone calls . Only customers he wants to deal with…read more But i called Johns Plumbing they were right here the next day to upgreat my shower....

Rapid and excellent service. Had to go get parts and did so quickly.Was resourceful. The charge was…read morevery reasonable.

Patrick came out same day and fixed my 57 year old furnace. He had the part in his van and was done…read morein 20 minutes. He was very curtius and reasonably priced. I will only call Dan Billy to fix my stuff.

Been using him for years on time, respectable courteous, and fix your stuff when I get there. If he…read morecan't he'll tell you what you need and bring it back. Thank God he's still servicing the community.

They did lots to my old house. New furnace with a/c. Replaced the entire natural gas piping…read more Installed 2 hot water heaters. Got an electrician to put in a new 100 amp service. They Helped me out.

Needed a new hot water heater...prompt and courteous installers,great service,would call again.read more

This is the second time we called for different leaks. Both times we got same day service. The…read moreservice person was nice and polite. Wasn't bothered by our dog. Diagnosed problem quickly and fixed them promptly. Price was reasonable. Will definitely use again if needed.

I contacted this plumber based on other reviews with one in particular. This one review was of…read moresome who lived a distance from his mother's home, could not complete the work himself and needed someone they could trust. The review was nothing but positive. So, I did the same with my mother living near 200 miles away. We discussed that a new hot water heater was needed and a sump pump replaced. Models were picked and an installation date and time was set. They were on time, efficient and informative for my mother. My mother now has new household equipment she can now rely on and a plumbing contractor she now can trust as will I. Thank you!