Tengo muchos años con esta agencia y nunca he tenido problemas,hoy me atendió James super…read moreamable,lleno de paciencia, super el servicio

I needed a notary for a Spanish language document. This office was very courteous and she took care…read moreof what I needed immediately and with a smile. . I would recommend Tomasa and her staff!!!!

A Rare Gem in the Insurance World - Truly Feels Like Family…read more I normally don't write reviews on companies even if I have a super negative experience, but I simply couldn't keep my experience to myself. I cannot say enough great things about Mendez & Associates Insurance this is not just another insurance agency; it's a family-run business that truly treats you like one of their own. From the very first phone call, I was greeted with warmth, patience, and genuine care that's almost impossible to find these days. What makes them extraordinary is how personal the experience feels. Every agent takes the time to really listen not just to sell a policy, but to understand your needs, explain your options clearly, and guide you through every step. You never feel rushed or like "just another client." Whether it's home, auto, life, or business insurance, they go above and beyond to find the best coverage at the best value. If you're tired of big corporate agencies that feel cold or impersonal, give Mendez & Associates Insurance a call. You'll get expert advice, top-notch service, and the kind of authentic, trustworthy relationship that lasts for years. I recommend them to everyone I know this place is a true gem!

I called to update my payment type on my policy. I was transferred to Virginia to help me out. I…read morebriefly stated my name and company. This may sound like such a trivial thing, but she remembered what I said and I didn't have to repeat myself. She quickly identified my policy and was proactive about identifying how to change my payment info. She offered to email my renewal and I received it within 15 seconds. She wanted to stay on the line to make sure I received the email. She also pulled up the phone number to call and asked me if i wanted her to patch me through. Virginia is switched on, proactive and a problem solver. She's also effortlessly delightful. She's a great representative of the Mendez and Associates name. I highly recommend this business.

I have been utilizing Rick and his team since 2001, and wouldn't think of using another agent. His…read moreprofessionalism and also personal touch is what makes him,Far exceed any other Insurance agency. His knowledge and experience are extremely helpful when looking for the best coverage for my needs. aside from his professional expertise. He makes me feel like one of the family when we discuss a myriad of topics, not only Insurance...

Rick Rolfs at Rolfs Insurance Services is my "go to" agent. I have known him since 2012 and he…read moretakes time to research the insurance that meets or exceeds my need at the best price available. Over the years, he has also been able to help my family with rental insurance as each of them have left the nest. But the main reason I continue to utilize Rolfs Insurance Services is the personal service I receive from Rick. He always takes the time to explain my policies with all of the numerous questions I bombard him with. His professionalism, patience and knowledge of the insurance industry is extensive. I highly recommend Rick Rolfs for all of your insurance needs.

In September 2025, I received a disturbing letter from my insurance State Farm the Underwriting…read moreTeam that they were giving me 1 month to look for another Insurance Carrier as they were planning to drop us permanently on our auto Insurance that we had with them for many years. They explained that unfortunately my wife was involved in a terrible auto accident that almost killed her. Entering January 2025, we were heading home, and Vehicle # 2 ran through a red light at a speed of 90 miles per hour in a 45-mile zone, that destroyed my mini coop convertible. The car was destroyed, and air bags deployed were almost set off fire due to the impact. Prior to that in the year 2024, the month of February, a box truck went into my wifes lane and destroyed her left driver side on the mini coop she was driving. All 3 accidents were clearly not my wifes fault and State Farm who we had insurance with on all three accidents having my mini coop convertible, decided to drop us and said we were involved in too many accidents. Clearly it was not my wifes fault with these careless drivers that should not be driving on the road. It was soo disappointing trying to resolve this issue when State Farm knew and had Police reports, pictures, videos, cameras and I am certain they had their Investigation Team that it was not my wifes fault but still decided to drop us due to accidents that my wife did not cause. I also reached out to State Farm to explain to them that they had wrong information about her husband and tried to clear my wifes name on State Farm Policy. Atlantic Insurance Group is our Auto Insurance that opened there doors for my wife & I...Appreciate it...I highly recommend Emmanuel J. Acosta!!!! They had me as the husband involved in all three accidents in which that information, they had on the computer system was incorrect. By having this information wrong at their end, it did not allow me to shop around and go with Progressive or Gieco or Allstate due to State Farm not fixing this information on their computer system. In this letter that I received in the mail I had 60 days to resolve this issue and State Farm made it very difficult to clear up my wifes name and get rid of the wrong information they had about me. In trying to resolve this devasting issue because I needed insurance to go to work and try to survive in this rough economy, while struggling to find an affordable coverage for my Honda accord which was my auto vehicle because my wifes mini coop was destroyed due to the January 2025 accident, I spoke to a young man named Emmanuel J Acosta - 220 Agent / CSR representative where his office is located at 1750 N. University Drive, Suite 227 , Coral Springs, Florida. I explained the scenario I was facing with State Farm. He not only beat the quotes I received from other companies but also took the time to walk me through every detail of my policy. He was extremely patient and helped me understand the different coverage options, something my previous agent never did. The process was stress-free, and he treated me like a priority, not just a policy number. I highly recommend Emmanuel J. Acosta and this Agency for their outstanding service. What a difference a good independent agent makes! I have finally auto Insurance!!! It has been an excellent experience, and I'm very grateful for his expertise. He ensured I received top-notch coverage. Emmanuel made it his mission to get me the coverage I needed to be able to go to work. Again, none of the accidents mentioned above was my wifes fault and I am very, very, very disappointed on the way after 20 years of being with State Farm how they decided to drop my wife and I like a heartbeat. This was not a fair game. Thank you, Emmanuel, for all the extras that you did to make this happen at your end. All the paperwork was handled; he made the switch completely painless. Hes the best in understanding your needs. Tony E & Maria E

We have been using Atlantic Insurance Group for a few years now. They are fantastic! Manny is…read moregreat; he has helped my family find the best home insurance rates around. He works hard and communicates effectively and timely! This is important to us! He also found us a great policy! We will continue to use Atlantic Insurance! Thank you Manny and team!

Today I spoke to Dana with questions about my policy, and even though I was all over the place like…read morea tornado, she was patient and helpful. She was quick in responding, quick like in seconds, she emailed the form to me while we were chatting and emailed the link I needed as well. I have been with them now for almost two years, and they were the cheapest of the companies I contacted, including progressive and Geico. If you are looking for insurance and customer service, make a call to them first!

We have been involved with Dana Tross as our insurance agent for approximately 20 years. We find…read moreher refreshing and confident as a representative in the insurance business. Dana recently spent time reviewing all of our policies per our request. She not only saved us money, but also provided us with the best insurance options available. We would highly recommend Dana Tross for any insurance issues.

Please don't fall for the SNAPSHOT. It's a SCAM. 100% a scam. I had perfect driving and they docked…read moreme for one hard brake. I called to dispute it and it was removed because they couldn't find documentation. They were just looking for a reason to not give me the discount that was promised. Time for renewal, what a joke. They said premiums went up so it balances out the discount. I do have to say my premiums are much lower than State Farm and others. Just don't fall for the driving device.

This review is for progressive home & Auto at no specific location, just the company in general…read more... Scammers. Had auto and rent policy with them. They added driver to our policy without our authorization- driver does not even reside here, nor drive. Sent us bill for a ridiculous amount . Immediately, upon receipt of this bill, Called to cancel our policy and they only cancelled auto, and never cancelled the rent policy-we do not even live at that house for months. They are still calling to try to collect for the auto policy we did not authorize. Do NOT go with this place. They truly deserve zero stars. If they are scanning residents of the house, why wouldn't they call and ask about it, instead of automatically adding them and billing people without their knowledge or authorization. It seems like these messes could be avoided, but progressive sadly has to trick people into paying for something they don't need. State Farm is much better and cheaper.

Easy to talk with and she really gets things going smoothly. She really made me understand all the…read morethings going on. I highly recommend her.

Sophia was heaven sent for me personally. She was there when I needed an honest and trustworthy…read moreinsurance agent. Very professional and friendly. I have already recommended her to a friend and will continue to do so.

THIS IS NOT ABOUT ANNETTE WILLIS OR SCOTT WILLIS, BUT INSTEAD ABOUT THE COMPANY THAT BOUGHT THEM…read more We used Scott and Annette for years. This new group, NFP Property and Casualty, is completely unresponsive and don't provide good guidance. I miss the good old days of Willis Insurance.

Clearly this guy Greg doesn't know what he's talking about nor should he be on Yelp! He needs to…read morehave his Yelp! Privilege checked. I've been using Annette Willis Insurance for over 5 years now. Anytime I have a problem with anything whether it's a question or a policy I call over and ask for Mr. Larry Willis. Mr. Willis has always been there for me ever since I took out my first policy back in 2010. I've opened 2 other policies with Annette Willis Insurance and wouldn't think of using anyone else. The secretary on the phone is accommodating and gets you to an associate immediately. Everyone in the office is very competent and capable of handling any of your needs. I'm overly impressed with the professionalism used by every associate as well. I highly recommend taking out any insurance policy with Annette Willis Insurance. You'll be in great hands, I can attest to it! Read my other reviews, it's either either 5 Star or 1 Star. I'm always looking for the best and warning about the worst!