Highly recommend. I called at least 8 of the 10 listed in…read moreyelp and this was the only place that answered my call on the first try, also was the only place that could get me in. After having the work done, I was very satisfied they were fast, friendly and the price was reasonable, and my truck looked like I drove it out of the showroom. I definitely will be back!

Worked with my schedule. Picked up & delivered. Did some extras: no charge. Pointed out some paint…read moreimperfections I didn't even notice before from some body work. Great job, great price, quick, five stars easy.

Worst car wash & interior clean I've ever experienced. Interior was not clean. Did not realize…read moretill I pulled away that no windows were cleaned, floor mats were so wet that there were puddles on them. Guy who dried the exterior did a horrible job. No door jams were wiped/dried, windshield under wipers were not wiped off, did not open hatch on my suv to dry inside the rear hatch sill. Overall could not be more disappointed and especially with respect to the price. $53 was not well spend.

I went there today, a Friday morning, when it was not busy at all. I sat and waited for 25 mins to…read moreget an oil change. There was someone in the booth, but I could tell they were not just starting the process. No one ever greeted me or set an expectation. In fact, one of the guys mid service walked by me and lit a cigarette and kept walking. Towards the end of the service of the other car, the owner of the place pulled up behind me and waved over one guys. The other car was in the payment process. Again, walked right past me never said anything. The owner gave him some instructions to do something (later I drove by and I saw them cleaning his car). I left at that point and went next door and got an oil change in 10 mins. Fast forward 30 mins, I went back because my initial intention was to get a car wash and oil change. I pulled back into their location. Waited another 5 minutes behind a car that was getting vacuumed. Both the kids saw me, and never approached or even signaled. I don't blame the employees. I blame the owner. He clearly doesn't have a customer centric mindset or environment. I say this because he had zero issue with pausing his operation to address his own needs of washing his black Mercedes. I am a local resident and typically have a great deal patience; however, this place is poorly run and would not recommend it to anyone. Please don't try and make up to me with a coupon, or something to that effect. If you do anything, change your customer service policies and set an example.

Absolutely amazing service. Dino took his time and was extremely respectful. I can genuinely not…read morebelieve what a good job they did too. I don't think my car was this clean when it came off the lot!

Was able to get a next day appointment very easily and they were all extremely nice. It had been a…read morefew years since I had a good interior detailing but they managed to get it looking great again. Highly recommend. Thanks guys!

In August 2022, I brought my vehicle in for body work. I had to wait 6 weeks before they gave me an…read moreappointment to bring the vehicle in for the body work/repair. They NEVER called to inform my on the progress of repairs, they NEVER returned any of my calls. After over an additional 11 weeks, finally one of the women that work there took my call, she said that nobody had actually worked on the vehicle, they simply took the front end apart to have a technician look at it but, that would not happen for another week, maybe longer, the owner was on vacation and work could not begin without him because he is the one that decides what needs to be done. Needless to say, I had the vehicle towed to a more reputable repair shop. Ever since Bill retired and left his business to his inept son, the shop is a joke. Even the woman that I spoke with stated that she doesn't understand how the York Auto Body stays in business. Run as far away from this horrible business. Customer service is something that they do not know or understand.

We took our car there to be repaired. They took it apart and did nothing with it for 3 weeks!!!…read more Finally, the insurance company inquired and said they needed the rental back. When we called they said they hadn't gotten to it yet, that they would put it back together and we could pick it up. NOT fixed!!! We wasted 3 weeks! Now we have to wait until September somewhere else and the insurance company will not give us another rental car. This business is incompetent and not reliable! This is no way to do business!

My windshield still had bird poop on it when it was finished! I brought this to the attention of…read moreone of workers; he gave me a towel and told me to finish cleaning it myself. I thought I was paying THEM to clean my car? This would never have happened at Waterway.

Terrible staff, faulty and broken wash equipment in the tunnel, racist management…read more A few of the younger employees there smoke weed while at work all day long, two of them are selling weed out the carwash I believe their names are, Derrick Terrell, and Christian Ray. Both are constantly serving up drugs to customers while working. If you are a cute girl you can definitely get your car washed for free, as those same young men are constantly giving away free carwashes to pretty young women. Daily. The site manager Ken Deavers is completely checked out. As he is aware of all of this. He does nothing for his staff, other than enable their unproffesional behaviors. And ignore the illegal activities going on. Cars are continually getting damaged, whilst going through the wash, it is an almost daily if not for sure a weekly occurrence. Most of which is caused by staff not caring when loading cars into the tunnel, and loading cars incorrectly. And known faulty wash equipment. Like I said, most of their quipment is broken and doesn't run correctly. Causing many unnecessary claims from incident reports that corparate ends up not paying the customer for said damages. Usually for some made up reason as to why the cliam is denied. The area regional manager (Dan Yannick) of this site is also known to have stolen Valor. He states he is an army veteran, from the gulf War, but in actuality he was Dishonorably Discharged while still completing basic training, for hitting his commanding officer. He never actually served. The one decent employee they had working there has either recently moved on to something better or they got rid of him for some reason. Which makes no sense as he was the main person working there that made it worthwhile in stopping by. Jim Roush, and Express Wash Concepts, which is the parent company, and the rest of the ownership of this carwash chain obviously do not really care about branding, staffing, or community. They are seemingly running what is going to be another failed OH corporate chain. Just like Winking Lizard, or Melt. Being a souless enterprise, thats very impersonal, with a major lack of community outreach, paired with terrible customer experiences and vehicles constantly being damaged is why you should choose another brand to wash with. Seargent Clean and Whistle Clean have both updated their facilities and equipment as well as pricing in the last year, to remain competitive in this market, both those brands have surpassed Clean Express Wash in regards to overall customer service experience and they have comparable if nor better pricing for both memberships and single washes. There is a reason why Clean cannot retain its good employees for longer than a year. And why so many members cancel their memberships after 1 month of inconsistent and crappy service. Don't waste time or money, choose to go to another carwash brand. Save yourself the headache, and extreme probability that you will end up with damage to your vehicle.

I own a 2004 Jeep Wrangler with 222k miles, which started showing rust after the first year. The…read morewindshield frame got so bad that I went through 3 windshields. On the 4th one I was told it WOULD crack and was not covered by a warranty. And yes, it did after about a year. We were going to Canada (20190719 - Friday) and wanted to have either the frame/windshield replaced, or at least the windshield prior to going. I contacted A Touch of Class and they immediately provided me with a quote for a replacement of both, and then contacted me to drop off the vehicle on 0715 - Monday. On Wednesday they notified me that the job was complete and ready for pickup. (Every summer we take the side windows out - we have full doors - and roll up the back window. It stays that way until fall. When we went to pick up the vehicle, it was sitting outside with the entire back end wrapped in plastic - just in case it rained!) The new frame (and hinges) looked amazing. So amazing, that the rest of the Jeep really looks like sh*t! My wife and I are already discussing other possible areas that could use their service. If you need work done, this is the place. They are courteous, fast, and do an amazing job.

I don't really blame the lady, she was really nice but I called and asked if they did electrical…read morework on cars and she said yes so I cancel my appointment with the dealer and go here instead and when I show up with my car they say they don't do electrical work. I waited a week for this appointment and now I'll probably have to wait another week somewhere else.

Someone had recommended this place to me for an auto detail, so I called ahead and made an…read moreappointment with Dillon for 9:00 am on a Thursday. Pulled in at 9:00, and the door was locked. Thought I'd give him a few minutes, you know, maybe he had an emergency or something. At 9:10 am, employees arrive at another business next to Pro Mobil and ask if I have appt for detail. I said, "Yes." Oh, we'll call him then, they reply. They tell me I can leave the keys with them (at another business?) and he'll be there, " in like 10 minutes." I say I'd rather wait for him, but then am told oh, he should be there "in like 10-20 minutes." I waited until 9:20, and when he didn't show, it was obvious that time was not a priority for this business. At 9:35, Dillon called me 3 times, once leaving a voicemail saying sorry he'd missed me and did I still want to bring that car in for a detail? Uhm. No. Thanks. While I appreciate the owner had childcare issues, he never reached out to me ahead of time, and it took a while for him to even reach out via phone after the fact. I'm sorry this didn't work out and I hope others have a better experience than I did.

Dillon and his team did a very professional job with Ceramic Pro coating my new Jeep Wrangler Chief…read moreEdition. I got the Silver 5 year package. He's very competitive in pricing for this service and does an extra layer of 9H whereas most only do one. They are very detail oriented and as a result I am also having him detail two other cars for me.

As part of my quest for a new car wash monthly membership, I stopped in on a random Wednesday. It…read morewas freezing out, yet there still was a nice sized line forming. I figured I had to be on to something. I like the location. This part of Wilson Mills is not terribly busy. You simply turn in like you're going to the cleaners, but continue around the back of the building. The prices were reasonable. I got the works for $16.50. The man working was very nice and efficient. He even thanked me for giving them a try (like he had ESP). I was thrilled that they pre-spray. Inside I noticed the materials were soft, so this put me at ease. I've had horror stories in this department at other places. I really felt like I was getting a deep wash. I drove down the road and inspected the finished product. I must say my street salt beaten and battered baby looked good as new! The only thing I wish was that my tires were shinier. They do have a tire upgrade and I forgot to add it so that's my fault. I'm willing to give them another shot with the $2.00 enhanced tire experience.

Great car wash. Although it's an automated drive through, they have a person working. Friendly…read moreguy handled the payment but then used a power wash hose to hit the bad spots of my car before we went through. Great value for the $9 wash.