This is the worst company I've ever dealt with. It used to be a wonderful company but the service…read moreand customer service er service has deteriorated in the past 3 to 5 years. They don't read the special instructions that the delivery needs to cone on the small truck. This is a camp and the driveway winds a bit with trees on both sides. Last summer we ordered for a tank refill around the beginning of June and when they used the wrong truck they just canceled the order and never let us know. It took until the middle of August to get the refill and by that time our other tank was empty. So now we are still waiting for the second refill and this has been going on since August . Customer service is no help they use the same script when you ask for a supervisor they try to say that they can help. When pushed they put us on hold and left us there for more than four hours when we finally hung up looking for a new and reliable company. Can't wait to be rife with of this crappy company. If I could give a negative review it would be a negative 10.

Not sure why the hate. I have been with them for 10 years and I have never had an issue at least…read morewith their fuel oil. They used to do trash removal too and I never had an issue with that service either.

Bought a property with a tank from Adirondack Energy on it. From there, this rapidly turns into the…read moremost deranged interaction I've ever had with a business. Everything is fine for several months. Then I get a notice from my realtor about a message left with her from Adirondack Energy. I'm not sure why they wouldn't just put a letter in the mailbox, seeing as they would obviously know the address. How'd they even find the realtor? Apparently I need to contact them or they're gonna take the tank next week. Only, I call and they aren't taking the tank next week, they're taking it today. Oh, but wait, it gets even weirder. Because of course this situation does. The previous owner noted in 12/5 that a sale would be going through, and there would be a new owner. Makes sense, as the account should be transferred. So why is the tank being removed? Just because the previous owner, who no longer owns the house, and disclosed there would be a new owner, asked for it to be removed. Apparently you can just ask other people's tanks to be taken out. I've never interacted with this company before, but like I said, this is the most deranged behavior I've ever seen from a business. Tracking down my realtor over this is some crazy stalker ex kind of behavior, not anything for professionals. Yikes.

Its a really good place for getting propane. Its family operated, it's clean and very polite…read moreowners. They will not charged you a full price if your tank had some propane left in it. They also have a few bbq parts if you need something.

My home has two propane tanks as do most homes. If propane usage is over 1000 litres, the rental…read morecharge for each tank is $48 per each tank annually. If you use under 1000 litres, even 999 litres, the fee per tank is tripled. $144 per tank times two tanks. This is in the contract, but it does seem a bit suspect that my second filling usually just happens to come in just under the 1000 litre tank rental limit which adds an extra $192 to my annual heating bill. Levac is able to monitor my usage remotely so they knew my tank was well above the 20% range at which they recommend refilling. In five years this is almost an extra $1000.

From the owner: Serving St-Isodore since 1993, Propane Levac Inc. delivers gas to over 19,000 customers. We deliver…read morecommercial propane for hot water tanks, heating, forklifts and construction site heating. Our agricultural propane is used to power corn dryers, hot water tanks and barn heating equipment. What's more, our propane cylinder exchange system is popular with residential customers who use propane for cooking, BBQs and pool heating. Contact us for more information about our propane cylinder recertification services.