O Overcharged me two and a half hours $725 tried to tell me…read moreif little fittings cost $18 just another thief in the plumbing business do not use this man

AWESOME service! Patrick got my toilet replaced and had everything fixed in a half hour! He saved…read moreme money! Plus he was clean and courteous! I will DEFINITELY count on K&S in the future!!!!

We had a good experience with Pierpoint, and most importantly, they were the most trustworthy…read morefeeling company we could get to help. If you want to skip the details, I'll say I up front recommend them and you should reach out if you need them. Our water line broke as we're in the process of selling a house -- great timing, right?! Aside from the bad timing, the fact of the matter was we needed someone out as soon as possible, but we wanted it done right. I had a few companies that were referred to us, and honestly I got some bad vibes... super low bids, lack of confidence in their ability to get it fixed, etc. Austin from Pierpoint was sort of my last hope as we needed to commit to somebody, and I appreciated their calm demeanor, fair quote, and ability to get it done. Another plumber I had out was too busy to do it, but I mentioned Pierpoint and he said, "Oh yeah, they're a good one to go with." I was able to communicate with them on project updates as we had to stay at the in-laws for a week and a half. They got all the proper permits, made sure the new meter went in the right spot and had it inspected with the city... all in all, I was confident they would do it the right way and they did. They ran into some obstacles which drove the bid up higher, which stinks, but I understand because there's no way of knowing what they might find when they dig, i.e. gigantic old stones in the driveway. I do feel like the crew's overall cleanup could've been better as our basement walls were covered in caked-on mud, as is the floor, and the driveway and neighbors house needed some more attention. However, I round up on my rating because they were there in a big way when an additional water line broke late at night on a weekend, basically a portion of the old city water line. The city water would've gone directly into my house, i.e. flooded the hell out of it in no time. Austin and someone on his crew had a generator ready to bilge water out of the trench, keeping my basement dry while they waited for the city to fix their issue. If you've ever waited on the city of KCMO, even on the phone, you know what a task that is... and this was on a weekend at night! I really appreciate them being there for that and handling it. All in all, I felt seriously at peace after meeting with them compared to the five other groups I had out to bid on it, and they backed that up. Glad to be done with it!

never showed up when needed, spent about 35 minutes on site each time then left, very bad attitude…read moreand amateurish called our engineer an "f'in drunk"

Superior Plumbing & Gas is an amazing company. The technicians are the best. The company…read morecommunicates constantly. They are precise and efficient. They are very easy to work with.

## Superior Plumbing and Gas: A Split Decision…read more I recently used Superior Plumbing and Gas for a bathroom remodel project. While I can't fault their plumbing work - it was efficient and professional - the bathroom remodeling aspect left a lot to be desired. **Plumbing Pros:** * **Fast and Skilled:** Superior Plumbing and Gas handled the plumbing aspects of the remodel quickly and competently. There were no leaks or issues after the job was completed. **Remodeling Cons:** * **Structural Oversights:** During the remodel, it became clear that the crew wasn't as knowledgeable about anticipating potential shower door options and leaving us, the customer options" to put in different kind of shower doors. They should have let us know that the wall was not strait and had a half inch off set between the bottom measurement openings and the top. Although that seems coming issue with bathrooms, we probably could have solve that issue with some minor backboard corrections. * **Waterproofing Concerns:** I had to be quite involved in ensuring proper waterproofing techniques were used for the shower, which will be tiled. While the final tilework looked great aesthetically, there were inconsistencies in the level of the tiles themselves. They did not use not enough self leveling in the right place. "Taking short cuts again" **Overall:** If you need a plumber for your bathroom project, Superior Plumbing and Gas is a good option. However, for a full-fledged bathroom remodel, I would recommend going with a company that specializes in renovations and can advise on best practices for shower construction and waterproofing. While the final product looked nice superficially, the potential for future problems due to shortcuts is concerning.

Purchased a new home and he came by, looked over everything, and gave us recommendations about what…read moreneeded attention and what didn't. Many things recommended by home inspection were deemed by Randy to be just fine. In short, he spent about 1.5 hrs looking things over and we didn't need to fix anything. And he didn't charge us for coming out. Later we had new toilet and faucets installed by him and he did excellent work and didn't overcharge us. I would call him again in a heartbeat. A great guy!

I have used Randy for several years when those pesky plumbing problems arise. He has re routed…read morewater lines, replace a water heater, fixed a leaky line in my basement ceiling, and always provides personal attentive service. Recently I purchased a new washing machine, and could not get the water lines broken free because of water scale buildup and rusty tips on the lines. Being afraid to torque the water line too severely, I called Randy again. He arrived the next day and made quick work of the job I was afraid to tackle. Prices are always reasonable.....unlike some of the other plumbers my friends have used... so call with confidence that you can get a good bid for your needs. You may have to leave a voice mail, because he is a small operation, but he has always returned calls quickly.

Extremely knowledgeable and helpful. High quality work. They did a great job on my hot water heater…read morereplacement. Would highly recommend!

Our ceiling started leaking in several places out of the blue. We called this company because they…read morewere the ones the builder used when building the house. Kevin was our technician. He was on time, had a positive attitude, and did everything he could to help us try to find where the leak was coming from. The only reason I'm giving it 4 instead of 5 stars is because the service call was scheduled a week out from the time we called. I understand the company is busy, but it was a bit stressful not knowing what was going on with the house and having to make some temporary adjustments with not running the water on the upstairs floor until someone was able to come out.

After moving into our new home in July 2022 we noticed lower than expected water pressure. Jesse…read moreand his team quickly diagnosed a faulty water pressure regulator, replaced it and charged us a fair fee. We would hire Epic Plumbing again.

Never, under any circumstance, should you use Epic Plumbing. They booked a 2-day job that required…read moreshutting off the sewer to my house on a Friday and Monday, leaving me without sewage over an entire weekend with zero notice. I found out about that fact Friday morning when they came out to start the service. Why in the world they would book a 2-day job like that on a Friday/Monday is beyond me. And once the job was done a pipe starting leaking that did not leak prior to them coming out to do work on the sewer. They price gouge and clearly do not care about the customers, only their bottom line. In a city over saturated with plumbing companies, you would think customer service might be a bit higher on their priority list. Use someone else, anyone else, other than Epic Plumbing.

There was a backup in an outside line and they did a good job of getting it open. My house was…read moregetting lots of water inside due to this problem.

Arrived when they said they would, very timely on the service performed on a hot water heater…read more Respectful of me and my property. Polite Was more expensive than I would have imagined, but happy with outcome

Both my shower and bathroom sink were backed up -- they were able to come out very quickly and get…read moremy bathroom fixed and back to normal! They were dependable and were very honest with me about what the issue was and what needed to be done to resolve it. Will definitely be calling them again for any future plumbing problems I might have! Great job!