My highest recommendation for Snodgrass Eyecare LLC - for Kim and Carly and for the eye doctor - my…read morenew glasses are wonderful and I appreciate the patience and very friendly help from Kim and Carly - such a very pleasant experience!

Always very thorough and willing to spend the time to make sure my eyeglasses fit and function…read moreproperly. And they are consistently the best value. I've been going to them for over 25 years.

Beware of Dr. Amundson! He said I had the beginning of macular degeneration and that he wanted me…read moreto begin taking the eye map test annually because he wanted to monitor the progression. So the following year when I went in for my contacts exam, I was surprised that he didn't even mention the eye map test or macular degeneration at all. I asked the woman at the desk for a copy of my exam records and she told me no. She flat out refused to let me see any of my own exam records! Pearle Vision is a sham! They also were high pressure about selling glasses when I was only there for contacts. I will no longer be going there. Also after that, I went to a different eye specialist for a second opinion, and was told I didn't have any macular degeneration at all, which was such a relief! I really don't recommend Dr. Amundson at all.

The staff is SO fantastic and helpful! I brought my seven-year-old son in for his first eye exam…read moreand the girl at the receptionist desk was so wonderful with him. We were able to get our exams, meet with the doctor, and pick out our frames in a matter of an hour. The girl that helped us with picking our frames was so nice. We were told it'd be about 10 business days before our glasses would be in, and it was exactly a week when they called to say they were in. Picking up our glasses was such a quick and easy process. I have zero complaints about the whole process from setting up the appointments to getting our glasses.

When I went in for my checkup at the Green office in May, I had no idea that in October, I'd still…read morebe struggling to get a pair of glasses that I could comfortably wear. In May, I had two pair of glasses that fit me perfectly. By the time I finally gave up on Handel Vision, I not only had no usable new glasses, but the old ones were ruined as well, all the result of information withheld and a couple of plain old untruths. Dr. Slavik told me I needed to get new glasses, as my eyes had changed significantly. In spite of already being in the middle of some personal issues, I went ahead and ordered glasses. To make the transition less nerve-racking, I ordered the exact same make and model (plastic) frames as one of the pair I had been wearing. Things went south early when the completed eyewear arrived with wired nose pads installed. I had them send them back and when the replacement pair came in, they could not fit them to me properly. At this point, Dr. Slavic told me they could simply pull the lenses and put them in my old pair and my problem would be solved. Well, they did that and they ruined my old pair, twisting them out of shape. Even putting the old lenses back in did not salvage them. Well, at least I still had one old pair I could wear. However, the prescription in those was extremely old. Optician Sandy told me that they could create new lenses for them and they would not change the fit by doing so. Foolishly, I agreed to this solution. Needless to say, when that pair came back with new lenses installed, I didn't even need to put them on to see that they were completely ruined. I went back and forth with their optical department for months, including ordering (on my own) another pair of frames of the same make and model they initially ordered for me, and having them make completely new lenses for them. Again, they could not adjust them to fit comfortably. I spoke with the owner of the practice (Tom Handel), and he promised me they would resolve things. He had me go to the Fairlawn office where the head optician again was unable to resolve the issue. By now it was October. The whole process had engulfed my life... as, of course, seeing is pretty important. Out of desperation, I asked Dr. Handel if he could recommend an expert in the NE Ohio area that could help me to resolve my issue. The only response I got was to go back to his optician and try on more frames (and of course make yet another purchase on top of the ~$1000 I had already spent). I kick myself continually for going back to this place repeatedly and actually expecting to get my problem resolved. "The definition of insanity is doing the same thing over and over again and expecting different results." My mental health has suffered since May, but I am finally starting to regain it having "cut bait" with this outfit and going elsewhere. If you want to remain sane, do yourself a favor and find just about any practice other than this one.

We stopped in to check out glasses for our little one and we greeted and helped by Ethan. He was…read moreimmensely helpful and friendly. I highly recommend visiting him! The selection of glasses for my little girl was also very good!

Patana was very helpful and was able to help me get my contacts. The facility is very clean and the…read morehe environment is pleasant. Thank you Theeyesite!

I have been to this practice 3 times. Yesterdays visit in their new office was wonderful. Staff is…read moreefficient and friendly and Dr. Hazelwood asks questions and is genuine in her explanations. She really gets to the heart of the issue and my concerns and fixed my problem to what would be most beneficial for my situation. I would recommend her and her practice to everyone.

Wonderful staff. They were so patient with my five year old and made sure he had a thorough exam.read more

I've been a client/patient here since the 80s. Great customer service, great selection. Both Dr…read more Gary & Dr. Andy are awesome. My most recent pair of glasses have Crizal, and are progressive lenses, and transition to varying light. I have always been taken promptly at appointment times, and they are great about stopping in for a quick adjustment on glasses. The office staff is friendly and efficient. Their goal is total customer satisfaction.

It's unfortunate these other folks have had bad experiences because mine have been phenomenal! I…read moreand my 9yr old Daughter both got glasses here and from set up of appointment to getting the glasses, I had literally no complaints. Processes were quick, everyone was friendly, they had a good selection, and were fair with pricing/payments! We will be back :)

i've been going here for 15 years and always get great glasses. never have any issuesread more

Everyone was so friendly and helpful at the Green office. The equipment was very modern. My…read moredoctor, Erin took time to go over the data with me and explained the pictures and data. She suggested some things to make my eyes feel more comfortable when enjoying the warm and dry weather. Very professional staff. I will definitely be going back for future eye exams.

Great staff and service! Helped me out very quickly with 2 different eye injuries. Loved them so…read moremuch, I stuck with them for my exams and glasses from now on!

I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

They provided high-index lenses despite my explicit instructions and medical history. I asked the…read moreoptician multiple times about what lens were in my glasses after informing them of have issues I was having with my new glasses and them trying to adjust and fix the issues. I never got a receipt either. Derek on multiple visits stated they were not high index when I asked him. Until I emailed and demanded the information they sent to lab and a receipt did I see that high index lens are in my glasses. I brought this up and he flat out said we discussed it and I wanted them. That never happened. I had previously informed them multiple times, my eyes cannot adjust to high-index materials. To ensure there was no mistake, I provided their office with over five pairs of my previous glasses as physical proof that I only wear regular plastic. I also provide my eye records for the past 4 plus years including prescription and receipts that showed last lens were reg plastic not high index. They ignored my medical needs and the physical evidence I provided them. Which has left me with a $748 pair of glasses that are unusable. On top of giving them over 6 plus months to fix the issue. On top of Derek dismissing my concerns questions and not returning phone calls. Its truly sad that as a professional he treats and does this to his patients and lies on top of it. I only wanted to be able to see.