The absolute worst place you could ever attempt to get pictures taken. 1) the photographer was literally a psychopath and kept making weird noises and talking to himself and then I had to tell him to sanitize his hands after he used the computer and then tried touching my newborn; 2) Lori is a weirdo, she asked me if she could hug me and I definitely declined, she also proceeded to tell us that during delivery of her kids, she "peed and farted" like wtf; 3) our pictures came out TERRIBLE; 4) it took 2+ hours; 5) the digital album is also bs because the pictures are blurry and pixelated when downloaded. Never again. read more

I wanted to take pictures of my son and nephew without the task of juggling wrangler and photographer. So I searched Groupon for a deal. Eureka! For approximately $30: free sitting fees, digital prints and a (one) standard print (8x10, (2) 5x7... Etc), plus 40% off any other product. Enough of the Groupon flare. With a 15 month old and a 2 year old I knew we needed professional help. We tried an evening session and it wasn't the best experience, poor Asia toughed it out with up until it was just time to go. She was very patient with our boys, it was just too close to dinner and bedtime. The next morning Gen took a shot and got the boys to focus a bit better. Then nap time struck. Sorry ladies. During both time slots there was some sort of problem with the camera not flashing :| The "wood" floor is warped, the white background wasn't as white as I'd expected and outside of choosing the wrong time slots -- I think they should have more attention pieces (i.e. Bells, rattles...) The digital prints were sent to my email within a few hours, unedited. And I'd expect to get more than cropping when purchasing a photo package. I hope the prints are better. (I'll update) **Please work on returning calls too! I called 3x, left a message with no return call. Then was told twice that they'd call us back, after taking our number only to not hear from them; 2 days in a row. Overall a decent experience. I'd go again, but be better prepared with an arsenal of things. **UPDATE** So my order had not been placed after my visit and I found that out when I showed to pick up the order. My sister went to pick up the order and was offered a spec package read more

Worst experience yet! Made my appointment for 220 knowing my 2 1/2 month old Babygirl is up n happy around that time, well I get there n they have 2 people waiting n the girl tells me they will b with me in a lil bit, I got there at 140 so I didn't mind well lil did I know I wasn't gonna b seen til 445!!! This is bs not once was I told oh I'm sorry for the inconvenience but we r running behind! I could of left n came back! But even after they didn't even load our images plus while in session my baby was so tired n grumpy! I have to go back 2 mrrw to look at my prints n order! That's even if I like them! So unprofessional! read more

I come here because they took out all the great picture studios that the city use to have. I hate it because even if you make an appointment the assist you 45 min after!!! Photographers well some have ideas and they are very nice and others they just take pictures like a non professional photographer does read more

OH MY GOODNESS. I am not one to complain so this is saying a lot. We recently got our pictures done and took our dog. This was our first time actually getting them done. First off, before I went in I scheduled an appointment and over the phone I confirmed that it was $19.95 for the sitting fee and then I get there and its $30. Anyways, our appointment was at 8:00 p.m.We didn't get seen until at least 9:15. What was the whole point in calling and making an appointment? The people before us brought their dog for pictures as well and their appointment was at 7:20 and by the time I found this out, it was 9:00. We never even got to eat dinner because of this hassle. By the time we got to take our pictures it was maybe 9:30 and we arrived at 7:15.This will be the last time. read more

Had an appointment still waited about an hr. Photographers were very rude and not helpful at all. No one suggested poses, no one helped with loose hairs, no one payed attention to any details. Was like a untrained friend took our photos with a back drop in backround. Horrible experience will not return and do not recommend.no Professional help given. (Worked with mainly Gen and some help by Asia, Gen was more rude but neither very helpful) read more

To start off I'm only giving 4 stars because I couldn't find 2 things in the store I was looking for but, their employee Mark made the 1 star turn into 4! I went for bedding. I saw the perfect bedding I wanted but after a long scavenger hunt I couldn't find a king. So I asked Mark for some assistance. He was awesome he advised they do not carry king bedding but that is okay because there might be a better deal on line. He looked it up for us and found our bedding in the size we wanted and for HALF OFF! I was sold! The frustrations of me not finding it in the store went out the window! Then after we decided to look at pots and pans and he found us and said Oh looking at pots now huh anything I can assist you with please let me know. We asked for the best quality of pan he went into detail explaining why each product he showed us was a good quality but also the flaws on it. I wish everyone like mark worked at jcpennys. I do home one day Mark sees this and sees my since Thank you! You were so much help. read more

Great staff, beautiful photos if you don't mind waiting an hour and a half even with an appointment.

Horrible! Star is the name of our photographer, although, I don't think she quite deserves even that title. She gave no direction as to where to place our hands, fix fly away hair, (in my case, some of my hair was tucked into my shirt), and position our pose so we aren't slouching in the photos. My husband had forgot to button the top button of his shirt and Star took our photos anyway without noticing. Halfway into the photo shoot, I noticed it and he buttoned it. She admitted that she should have noticed this and continued to take photos but did not retake any of the poses we had already taken. She told us where to stand but she never came up to us and help position us in the poses; some of slouched, arms were awkward, among other things. As a photographer, you should be able to notice these details and fix them for a decent family photo. She seemed rushed and quite annoyed. She was not very friendly and kept telling my son to smile when he insisted he was. I watched and he did smirk. THAT IS how he smiles and I tried to tell her to just take the picture, I was fine with his smirk, in fact, it was cute. She kept insisting my son was not smiling and eventually my son was so fed up he started crying. This ended the session. Looking at the photos she took after the session, my husband and I were NOT happy with any of them. The problems with all of these photos could have been easily corrected with a more experienced photographer who can focus on detail and better guide the people in the photo. Star must have been an amateur. Please get trained! **update: My friend took our photo at home and it came out better. read more