Palmdale, CA I have…read morebeen looking for a velour pants for sometime now and while walking around the mall I saw a display from this store. I headed to the store, checked out their products and Voila! They have the pants I was looking for and in different colors too. Some pieces come as sets, and others are sold separately. The price was affordable and within my budget, so I purchased 2 pants in same color but different style. The store is well stocked, has enough room to move around and carries a nice selection of trendy items. Only one register is open and I believe she's the owner. It's kind of hard to understand her so I have asked a couple of times to repeat what she said. It was a nice shopping experience. I am happy with my purchase and can't wait to wear them.

The fitting rooms are always close. They say weekends is close, they will say they close at 6pm you…read morego again before 6 another day and the fitting rooms are close anyway and no return or exchange, owner always have an attitude

One of the worst retail experiences in the mall. Their staff is so annoying with how they come up…read moreand ask if you need help with something every two steps you take. They are so pushy and desperate with trying to make sales it makes me not want to go here anymore. I used to love shopping here when they had the other people working here.. Why is the entire staff new now??? Who hired them? Someone is messing up cus this store is going downhill fast. The new people make me feel very uncomfortable and I would rather drive to Santa Clarita for ht. The store is always a mess too. Why can't they clean up so we can see stuff better? The store never looked this bad before! It used to be way neater and better maintained. Overpriced trash ai shirts here too. :/// sad to see it the way it is now. Plz stop asking me if I need help and telling me the sales! Someone already did that the second I walked in.... :(((

I went to buy 2 tees and got ignored when I tried to purchase them. The two employees were just…read moretalking for 5 minutes. So I came back later and they quickly helped a couple other "alt" people. Maybe it's because I don't have the punk look but that's still rude. When I went to return the shirts the employee sniffed them in front of me, mind you I never even took the shirts out the bag from when I bought them. They used to have friendly staff, I don't know if management changed. Don't come here if ur not "emo" enough. BS.

Best customer service!!! Love the manager and staff!!! They always show me multiple items and…read morecheck online too!!!

I visited the Torrid Palmdale Store and was really disappointed with the lack of customer service…read more There were three employees in the store, and not one greeted or acknowledged me. At one point I was holding several items, dropped one right in front of them, and no one offered to help--they were just talking behind the counter. I tried everything on and ended up liking a lot, but chose not to purchase in-store because of the experience. Instead, I bought the items online (over $600 worth). I've shopped at Torrid for years, and customer service used to be a big reason I kept coming back. It's disappointing to see that standard has slipped. Basic things like greeting customers and offering help really matter--especially when people go out of their way to shop in-store.

My 13-year-old son took Kassie's 8-week workshop class and he absolutely loved it! He created a…read morecouple pieces of art that he is very proud of and had a lot of fun learning the process on how this type of art is made. Kassie has great patience in teaching and I highly recommend this business for wood work creations and classes.

Amazing experience! Highly recommend! The place is very organized, super cute, and the people that…read morework there help every step of the way! Such a fun time!!!

I don't usually check this store since I consider it to be for the young people. I saw a sale sign…read moreso I decided to check it out. They do have a Semi - Annual sale but most of what is left are either too small or too big. Which doesn't fit me at all. I looked around but none caught my eye so I left the store empty handed. The store looks clean, shelves are stocked and no clutter on the floor. Employee is courteous and helpful.

Bought over 20 body sprays and lotions online. Didn't like the scents so I came in to exchange…read more Manager was very nice and so was cashier. They let me do an even exchange and were so helpful. Kept their cool even when a hag came in and was yelling at them. It's LA county so masks are required which is awesome for me. Great experience.

Fashion Q is inside the AV mall next to Dick's. I like that they have Plus size because I need…read morebigger size cute clothes. They only have a small section of it. However at least they have that because many stores here don't have cute plus sizes. The prices are competitive. I hope they expand the plus size section. Love the blouses and pants and cotton socks! Idk why they don't have more plus size stores here, people are pretty fat around here...

By the time I get off work at 5 or 6pm fitting rooms are closed and no returns on dresses. I go on…read morethe weekends and they are closed as well, they are just lazy

They are so helpful and really know what fits your shape…read more It's very clean and they have everything organized by color. I got the dress I got engaged in here

Seriously if you don't shop at sassy truly missing out, it's definitely a gem in the AV! Always has…read morethe cutest in style Clothing, super cute and upscale boutique. Amanda is the best with customer service, she's awesome at helping style you and recommend styles.