My husband and I went in to find an outfit for an upcoming event. Jayda made the experience effortless. She took his measurements, let us explain what we were looking for and quickly found some options. Everything fit perfectly and we were able to leave the store with exactly what we needed. 10/10 customer service. My husband hates clothes shopping and she made the experience so easy. Would definitely recommend asking for her if you need assistance. read more

Amazing! Jada is a 1000/10 employe. She assisted me in getting a whole suit in no time for a wedding I have the next day. She was extremely knowledgeable and fast at her job. If you need anything come and ask for her. read more

Horrible customer service. No one will help you. The act like youre disturbing them at home

I would put zero stars if I could. I walked in needing to return an item when one of the women associates with glasses told me to scan the code to check in . She does not have any customer service skills she was rude. There were only two families in there and we only needed a return done. I will never go back here it's the worst . I was really surprised they have an award for customer service they didn't show that today. read more

Tried to buy a shirt. I already have a suit and several shirts from men's warehouse. He didn't have a sample shirt for me to try and would t allow me to try on one on the wall that was folded. Guess he didn't want to refold it. You pay extra for stuff at Men's Wearhouse for Service, but apparently they don't have service anymore.save your money and go Somewhere else read more

Kenneth helped us today find a sports jacket. very helpful and very professional with a smile. Will be back!!! thank you Kenneth

Bought a new suit for my husband, for our daughter's wedding, and just picked up the ordered dress shirt. So happy Kenneth George was there to have him try on the dress shirt! The shirt was ordered too small. Kenneth went above and beyond to find a dress shirt, in stock, in the correct size. Kenneth's attention to detail, knowledge, and, professionalism is second to none, he saved the wedding day! Thanks, Kenneth :) read more

Jada was friendly, kind and helpful. She was very knowledgeable about the fit of suits and shirts and shared her honest opinion about our choices. It made for a very pleasant experience. read more

Went in to get my sons tuxes for prom. The store was very crowded and we had to wait a bit, but we were asked to check in and they were calling people off of the list. When it was our turn, Lesley helped us and made the entire experience smooth and easy. One of my sons was very indecisive but she walked him through the process and he was happy with his selection. Prom was last weekend and both my boys looked great thanks to Lesley and the gentleman working with her than night, (didn't get his name). My sons won't let me add photos! read more

The gentleman that helped us was named Josh. Great guy and serviced us very well. He knew exactly what to do and got everything set for us very quickly and efficiently! Thanks Josh! read more

The staff at this establishment greet you as if you were interrupting them. After greeting you, they don't even come to you to ask you what it is that you need. They just make you stand there. I went in there with my son to get a suit for him for his prom night. The guy yelled at me from where he was at to sign up at the kiosk, didn't even bother to come and greet me face-to-face. When it was finally my turn to be helped, the lady with the blonde hair told me that she was going be back-and-forth with two other customers. What was the whole point of the kiosk if you're going be helping more than one customer!? She was talking so fast about the packages that every time I tried to ask a question she would just keep talking. Then, she just walked away and goes to another customer leaving me there standing with questions that I couldn't ask because she wouldn't stop talking. I tried to ask her the questions but she just kept going. She goes to another customer and takes about 15 minutes but keeps looking at me, yet didn't approach me. I grabbed my stuff and left with my son. $300 walking out of the store right there and then. Thankfully, I found another spot with around the same price but with better Customer Service and that to me is more important. read more

We were helped by Jayda, wonderful girl great customer service Needed a suit for my son by tomorrow Everything was altered and pressed within an hour. Yes they are a little pricey but it was worth it getting everything done so quickly Thanks Jayda Thank read more

They saved me today. I am the owner of a business and today is our Christmas party. I have to look good. Last night I tried on my old suit and ooh no I didn't fit anymore. I went to Men's Warehouse and they were able to fit me for a new suit and do all the necessary tailoring to the paints and the jacket within 2 hours. Lillian was the sales associate that helped me and she was awesome. I can't believe the customer service I received. 2nd to none. I also bought a new pair of dress shoes which they had my wide size in stock. Great job to everyone at Men's Warehouse. You saved the day for me. I looked great for my Christmas party. I will recommend you to everyone needing a suit. Thank you again. read more

My fiancé can here to find a suit for our courthouse wedding. Just needed a jacket and pants... $700 with alterations, not including tax. We went to Moss&Bros in a different state, which is an upscale business btw, same thing for no more than $400. I was appalled... and the suit he tried on wasn't made well. Sales lady was pretty hostile when he left. Don't go here to get your suits... read more

Came here for my sons prom, the staff were friendly and very knowledgeable about all the designers and suits. The suit came in faster than expected, very high quality as we ordered Vera Wang, everything was perfect. We'll definitely be coming back for our suits. Thanks for making the experience pleasant. read more

Men's Wearhouse - Men's Clothing Near Me - PALMDALE, California

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Always a great experience here. The inventory selection is always good, the prices are fair, but the staff are what keep me coming back. The customer service is the best, I've been shopping here for 15 years and they never let me down. I've purchased suits/clothes, rented suits, and have clothes tailored and the staff always help me out and deliver a great fit on time. read more

I'm giving 3 stars because there was only 1 worker who wanted to help us. We were looked over as soon as we walked in and just kept being excused by each worker and passed along to the next until Cindy helped us out. Cindy was great, everyone else wasn't. read more

Cindy and all of the staff working on wed 9/21 were so helpful in finding the perfect suit for my sons homecoming. They all had great recommendations for styling it and were very friendly. They didn't have his size in stock so Cindy went out of her way to get his exact fit and special order it. All of the staff is extremely knowledgable and welcoming. They all deserve a raise!!! read more

People that they worked there they have really bad attitude and they don't like helping at all

Came in with an appointment for a fitting and upon entering it was clear that the employee working was not interested in assisting me. She was rude and made it seem like I was inconveniencing her. They didn't have any black suits for rental and that's all I needed. I certainly won't be returning. Hopefully she was just having a bad day and this isn't a representation of how service typically is here read more

Worsttttt customer service ever!! The woman who does tailoring told me to only feed my boyfriend salads, while the woman who helped him choose multiple suits commented negatively on his his body shape. Imagine for a moment a woman went to get a wedding dress and alterations and both the sales rep and the tailor told her she had no breasts and needed to eat salads. Wtfffff?!!? Come on!!!! read more

As soon as I walked in the gentleman was respectful & flexible to my desires. He cared for me closely until my departure. I am completely satisfied. read more

I rented a tuxedo for a 4 year old boy. Took him in for sizing and was told to come back a couple days before the wedding for a fitting. When we picked up the suit, shoes were too small, shirt was small, coat is snug and the pants are the most ugly tailored pants you can imagine. They use a large sized pant and try to make adjustments to his size. The pants are really baggy in the crotch and butt area, while the waist is snug. I spent over $100 dollars to have a rented item that looks ridiculous!! As soon as I left the store, I went to purchase pants, shirt and shoes that fit. The only items that I'll be using are the coat and bow tie. (I had no choice but continue with the rental due to time restraints) I questioned the lady helping us and she said that they don't carry slim sizes and try to adjust regular pants to fit. (They could have told me that when they were sizing him and not once the contract is signed and there's hardly anytime to solve the issue) I spent over a $100 for the shoes, shirt and pants that fit somewhere else. The lesson here is that next time, purchase a suit elsewhere, avoid the costly rental fee that will make you look like a joke. read more

Men's Wearhouse - Ridiculous - Men's Clothing Near Me - PALMDALE, California

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Save yourself time and go somewhere else. This is a zero customer service place. We walked in and asked for a kids husky size suit. Mary starts looking and says we don't have any husky. Fine we try on a regular size coat to see if it fits and can be altered. Then another customer walks in so she leaves us in the middle of trying on suits to go talk to the customer that walked in. There were other employees there that could of helped the other customer or take over for Mary and continue helping us. Mary comes back and I ask her about the alterations and she says they will only alter the sleeves on the coat. Then she asks another employee that is there about husky size suits and the lady says if they order it we can't try it on and it can't be altered. We ended up going to JcPenney and found what we needed. read more

It is completely inappropriate the for customer service person to comment on a person's body parts! And for the alteration person to tell his girlfriend that she should be feeding him SALADS! What in the world is going on? Certain ethnicities are prone to have a generous derriere & SALADS have NOTHING to do with it! Caucasian & Asian have certain physical attributes as well, should we talk about those? When the customer service person asked, how's your day going? The customer's response was, " Having a difficult day", (because you're insulting me). And her retort was, "Get over it" Next time when spending $1k on suits & alterations, I'd recommend going somewhere else! Absolutely OUTRAGEOUS! read more

Terrible customer service !! I have been in other men's Wearhouse and they're much better than this one besides the staff needs to work in their attitude my plan was to get a suit but at the end I was just trying to get out from there read more

My husband and I went here to get him two suits. We also decided to get the two suits tailored. It took about a week to get the suits back but they were tailored awfully. It didn't fit to his body whatsoever. We spend well over $800 for just the two suits, not including them being tailored. It was a waist of money, unfortunately. We won't be going back. read more

We went to Men's Wearhouse and received quotes from a young man (extremely green)who was very helpful. As we left the store, the manager Sally (a sweetheart) said you guys are leaving? We said "Yes, thank you". As we were eating dinner she called and apologized that she could not personally see to our needs because she was busy with another customer (totally understandable "first in first out" as it should be). She said if you would like to return tomorrow I will personally take care of you...she said we have very competitive prices and we price match. Now I have seen managers that like to skate and take it easy, and I have seen managers that work "so" hard you think they were an average employee (although there are no "average employee's" on a team). The manager Sally ? took care of all our needs..she reduced the quote (Yeah !) to where I felt I received great value for my money. The woman that took our measurements was awesome, and gave me some advice that I requested, I always ask the professionals "what would you do if this was your gig" ? My son is getting married this fall, and these are stressful times (although I should be dancing in the streets). Sally made us feel comfortable, and confident that we will look our best on my sons wedding day, thus removing a great deal of stress. Sally was the icing on the cake. I really hate to do this to Sally but.. I would suggest you request Sally if you make an appointment (although Sally said "walk-ins are fine, no appointment necessary). Great experience coming to the Men's Wearhouse (sorry for the workload Sally....although you can tell she enjoys her job). Will update after the wedding. Update 10-20-18 Wow everything was perfect ! We were treated so well by Men's Wearhouse, one of our groomsmens was unable to attend and Men's Wearhouse made adjustments that were awesome. We were able to drop our suits off in South Carolina thus lightening our load ( thats the benefit of multiple stores). Men's Wearhouse (Sally) I Thank You ! so much for taking care of us, on one of the best days of my life. I will "always" remember the wonderful service that you have provided. I will post the professional photographer photos when I receive them. read more

Men's Wearhouse - I went with the Calvin Klein suit.I wear their cologne..why not their suits..Glad I did. - Men's Clothing Near Me - PALMDALE, California

We came into this store, for my husband to be fitted for a tux, for our Son's wedding. When we walked into the store, the two women at the counter never looked up to greet us, and we ended up saying " Hi", to them. During the fitting, the gal never smiled or seemed friendly. We told her that we didn't need shoes for the wedding, as everyone was as wearing cowboy boots. She finally took the rental shoes off of our order, as she was questioning us about it. There was a young man that was starting his shift, as we were leaving, and he was the only friendly employee in the store! Too bad the customer is lacking at this location!! read more

The staff was great and helped me find everything that I needed but after spending $500 and a 2 hour drive home I was disappointed to find a cut in one of the expensive dress shirts that appears to have been done with a blade (box cutter?). I will return Wednesday to hopefully swap out the shirt. read more

Came to Men's Warehouse for suit rental. The person that measured me was wrong on the size of my pants and vest. The pant size came out too big and the Vest was way to small. My normal waist size for pants are between 32-33 and they order a size 36. Also the vest almost fitted me like a bra. I would never come to Men's Warehouse for a suit again!!! read more

What a great experience. The quality of the clothes and the prices were incredible! The lady assisting us was knowledgeable, patient and very professional. I have shopped there for over 29 years - they are still best of class! read more

I love this place.. its kind of expensive but you walk out looking like a boss. You're going to like the way you look, I guarantee it. Tip: Try and go during special sales/promotions.. Last month they had a suit donation drive and in return they gave you 50% on your entire purchase. read more

Customer service was horrible. I started to write the whole story but I didn't even want to go through it again. Very rude and unhelpful customer service. I had to call the corporate office to get answers then I called the office manager to make her aware of the staff because no one wants to spend their hard earned money in a place that your going to be ignored, be given an attitude and not willing to help with other options. Keep in mind everything that I asked her and she gave me a rude no to, the corporate office said yes, to everything except for the rentals which was fine. The lady was of Mexican descent and my poor dad even tried to bring out the Latin card saying that we're from Puerto Rico. For my first ever experience being at a Men's Warehouse has really shut me off from ever going again. I walked out without getting my son anything and probably spent twice as much at the department store we ended up in but at least the service was good. If my dad was in better health I would have driven him 90 miles out of the way to take him to a better place where I know the experience would have been great or at the least professional. read more

Went in to have boyfriend & twin sons fitted for wedding I was extremely surprised how fast they got done About 30 minutes from the time we got in to the time we were done Andrew, Rene, & Shauna were great read more

We came in today to buy a suit that we had called in to put on hold and first they couldn't find it. Then nobody in the place wanted to help there was a gentleman who came to my husband pulled a different suit hands to him and walks away. There was lady at the register looked when was asked about the suit and she didn't respond. She walked away. Every time we have gone in this location this same man never helps and , the ladies in there are horrible with there service , on the other hand Renee she is incredible she not at this location , I wouldn't come back unless she was there. We walked out and nobody asked if we needed anything every single person was horrible. read more

I bought some wing-tip shoes online. They were so-so, but I kept them. I wore them maybe once a week. After 3 1/2 months, they are coming apart on the side. I went to the Palmdale store to get help or help me get help online. I didn't have a receipt. I gave the woman my phone number. She couldn't pull it up. Then, she went to speak to the manager. She came back and said that it was over 90 days and they don't take returns after that. She told me I could come back if I had a receipt. (Men's Wearhouse labels are inside the the shoes.) I asked for the customer service number. I called them. They pulled me up with my email address. Same story as the clerk in the store. Neither really cared if the shoes were no good. I told the customer service rep that I was going to write a review of this online, so here I am. As I told him, I am surprised that they sell such shoddy merchandise. read more

I ordered a custom suit pre COVID and my suit was completed before stay at home orders happened. I missed the pickup, and now I came to pick up my suit after six months. During the six months I received zero communication about store reopening a, or asked me about picking up my suit. Flash forward six months and when I finally show up to pick up my suit, I am told that the suit isn't completed, because they didn't alter my pants. This is very frustrating because when I bought the suit I was promised that my measurements would be stored in the system, apparently that was a lie. read more

Extremely happy with service. My life has been very crazy as of late and pretty much last minute visit. My event is Saturday today is Wednesday. Went in and staff was extremely helpful and friendly. Gaby and the gentleman doing the measuring were great. Not pushy and helped me find what i needed. Will definitely be back since i have several more events coming up. read more

Terrible customer service. We picked up tux for my husband and instead of trying to fix the problem, clerk kept telling my husband that the length was normal and very argumentative with him...we will not be coming back here again and will share the bad experience with family and friends. read more