This is my favorite car wash in town. It's great because it has multiple wash options including…read moreself wash and touch free automatic wash. I typically choose the self-serve wash so that I can have more control over things. Where else can you get a 12 minute car wash for $12? It's a great value. You can also go there throughout the year, because you can close the front bay door so the wind and elements don't get in, and you can get the salt off your car in the winter or it also makes it easier even if it's just a really breezy day. They have a large number of places you can park after you get your car washed to dry it yourself, use the free vacuums, etc. The car wash location is always very well-maintained. I've never gone there and had something be broken or seen any trash laying around. It's really nice to go to a super clean facility.

So I pull through the soft touch car wash my car was dusty. It's an SUV…read more I don't go four wheeling with it. I go through the wash. I get out the back of it looks like it hasn't even been touched. I go into the office to say hey that it didn't clean the back of my car. I have to wait while they review the video?! Then I have to pretty much talk to the guy in to coming out and looking at it then he's asking me was the car dirty when you brought it in?? I thought that's why you go to a car wash is because it's dirty then he wants to argue about how dirty it is so I end up getting ready to leave. He says he will let me go through one more time. What a crappy experience so I hope you got plenty of customers because this will be the last time!!

Love this car wash! The best part is that an employee "pre-washes" your car with a power washer…read morebefore you go through the actual car wash, usually to get the wheels clean and today he did a great job getting the bugs off the windsheild and bumper. There are 3 different price levels: $5, $7, and $9 and you can pay for a $2 Rain-X upgrade. For me it's definitely the best carwash around!

A real person ensures your car is clean. He gave me free vacuum tokens...just because. Nice nice…read moreguy! Great clean car.

They do not prep your car at all. I've had one person in my 9 months of coming here spray down one…read moreside of my car. If you have a dirty car, it will not get clean. I had bugs on the front of my car still caked on there. Bird poop? Still there. Dust? Still there. I don't even know what I'm paying for. One of their only redeeming qualities is their staff are all nice for the most part. I've only ever had one mean girl, but everyone has off days.

Cannot use the vacuum when paying for a car wash if you don't sign up for a membership with the…read morepushy sales people.

I have been a member for a couple of years- I love their perks- the options for cleaners, the rags,…read morethe rug wash station inside and hangers... it's not just the vacuums that are found, it's the air pressure blower to get out the gunk too. Today, though, one of the team members asked if there was anything else they could do. I half jokingly said, if they can tell me what takes out this weird black ink stain on my seats. She looked at it and said she was sorry she didn't have any recommendations but not even five minutes later, the manager was there and looking also. He thought maybe those white erasers would do the trick with the all-purpose cleaner. He came back with two and low and behold, IT WORKED! Honestly, just the best. I know it's always been our go-to when my kids were little- they sometimes have fun themes, but for me to continue going, it's the extras that you don't think you needed. The stain trick and customer service has me hooked for life.

I've had the membership now since November... I really haven't used it as much as I thought…read more However, I do detail my car 1-2 weeks and LOVE all the free amenities they have to help get all the toddle spills and stains out of my car. They have in addition to the vacuums, wet rug cleaners, leather cleaner, windex and other towels you need. I do enjoy the car washes, I just dont need them often as I thought. It's a bit steep for the membership but the convenience is worth it.

I went twice for 2 minute car wash, and is charging me 12 dlls each time for that amount i cound…read moreget a one month wash at any other car wash (unlimited) it said push stop could not find out stop botton so it kept running. I would appreciate to get my money back. 4022104038

Good self-wash place on 120th and Blondo. They do take credit cards in addition to quarters, which…read moreis supremely helpful. Their equipment is fine but could use an upgrade. The sprayers have seen better days. I also am curious about which brand or types of cleaning products they use. There is no mention of this anywhere. They might consider posting this info, especially if their products are green. The location itself isn't ideal. It's smack dab in between several businesses and turning into and out of the area from the street can be tough.

I have been a customer of rocket for about 2 years. Last week I went thru the wash on stony brook…read moreand it pulled part of the chrome trim off my rear door. I noticed it when I got out of my car and went back to the car wash. The girl acted like that happens all the time. She put in a claim. They ended up saying that it was already damaged when I went in the wash. They sent me a screenshot of my car with a mark that does not match the damage made to my car. I asked for the video and of course they have not responded for days now. You can see in the images and the super imposed image that the damage doesn't match. Either they are photoshopping images or there was dirt on my car(imagine that, I was washing it). They are willing to risk loyal long term customers over $150 fix. Do not go here! Or any of their locations.

Terrible customer service. I tried the location in another city a couple of years ago, they sold me…read morea $10 per month membership, then proceeded to charge me full $27 per month l. I couldn't get anyone to assist or a refund for nearly 3 months. So when moving to Omaha, I gave this location a chance, but decided to try them first before considering a membership. So I buy a single wash for $24, then it rained. So I came back in and asked for a ran check wash, and they said no, you have to come back the same day. If it's trainings, why would you come back the same day? Needless to say, customer service is not part of their skill set.

I was in town with a rental car. I mistakenly parked under tree at my hotel. The next morning it…read morewas literally covered in bird droppings. The car was more white than black! The windshield wipers were useless to remove the crap from the windshield. A business contact suggested this car wash because they pre-spray the vehicle before going through the automated system. WOW! The two workers really did a good job pressure washing the car to remove most of the droppings. The car was very clean after and all for a $10.00 "basic" wash. I recommend this business if you prefer not to handwash yourself.

If I could leave 0 stars I would. We went through the car wash which left a deep scratch in the…read morefront and multiple scratches on the hood/trunk. I called to talk to the owner and Debbie screamed at me and told me the owners never around, no accident occurred and she couldn't help me. I wouldn't recommend this business to anyone. They treat customers like shit, you wouldn't be in business if it wasn't for us.

Alright, here is the fair review…read more The carwash itself is pretty good. If you go to the locations that do detailing, that is hit and miss. #DETAILSMATTER. Details are not their strong suit. Everyone has been polite to me but their inability to work their system, update their computers, etc. gets annoying. If you get a different car, expect issues for a couple visits... it took multiple people to fix the computer issues on more than two occasions. It's a car wash, it's pretty nice. It's also a decent high school job for kids... you get what ya get.

STAY AWAY! I took my new car through the Rocket Wash in Elkhorn, NE, and they pack cars way too…read moreclose. Halfway through the wash, an SUV pushed the car behind me into my bumper -- then he left the scene. Rocket denied my claim and did absolutely nothing to make it right. They. Did. Nothing. NOTHING!!!! Completely unacceptable and incredibly frustrating.

I've been through Rocket Car Wash a handful of times now, and I'd describe it as perfectly fine,…read morebut inconsistent. It's a pretty standard car wash, nothing particularly unique about the setup, and it generally gets the job done. The issue for me is the lack of consistency. Some visits, my car comes out looking genuinely clean and I leave thinking, "Okay, that was worth it." Other times, there are pretty obvious spots missed, which is frustrating...especially at their prices. For what they charge, I'd expect a higher level of quality control. It shouldn't feel like a bit of a gamble each time you go through. Overall, it's convenient and quick, but I do wish they'd tighten things up a bit so the experience matches the price point more reliably.

$32 for a car wash and truck is not clean. For that price I should not have a dirty truck. I did…read moreask for the top of the line wash which is bottom of the barrel. I don't not recommend this place and will try somewhere else. Their salesman is so fast to sell you a membership and I now see that they are signing people up for low quality.

Overall a nice car wash experience. It's a little difficult to navigate to from the main roads but…read moreI'd say worth it. Fairly the same/expected price for car washes in the area. Although they have an extensive menu that they show you which certainly overwhelmed me. So many options and various things. I just wanted a clean vehicle and the undercarriage cleaned off of any salt from the roads this winter. I think it did the trick and was a pleasant experience. Including the end part where a couple guys take some towels and hand dry a few parts here and there. :)

I love this dog friendly car wash so much that I went back the next day with my husband's vehicle…read more We did the basic wash and vacuum/interior wipe for both cars and it was well worth the money ($26). They were thorough and did a great job! It's also a huge perk that they allow dogs to hang out inside while waiting for your car to be done. Tips: they are thorough so your wait will be at least 30 mins- avoid peak times so you don't have a longer wait. I went right before a Husker game and first thing on a Sunday. I didn't have a wait. There is coffee and water inside the waiting area. They accept tips.