Captain Jack was amazing! Every second of our experience was fantastic. A group of girls and I were…read morein hot springs for my bachelorette and when we decided to go on the lake, we found Captain Jack. His boat is a great size and accommodated 9 of us perfectly. He even brought a floating mat that we spent most of our time on. All my girls are raving about him and we would all recommend you use captain Jack when you come to Hot Springs!

Horrible just horrible. Called and made reservations over a month ago for a charter (captain jack…read morewas really unprofessional on the phone) and then called the day before just to make sure everything was set and he acted like he had no idea about our charter. We had to go through everything again and give my credit card once again. I asked for the address and he wouldn't give it to me and said it was wrong... I should have realized that as a first red flag. Then 15 min before our charter I get a call saying his "steering was out" and our charter was canceled. This whole thing is very unprofessional and a let down. Would do 0/5 stars if I could. Definitely wouldn't recommend. Will also be constantly checking my credit card statement.

Great group of kids working hard. Great boat. Had a great day on a beautiful lake. You should just…read moredo it!

The business: Easy booking. Convenient location in Hot Springs. Straightforward pricing with no…read moresurprises. Rental process was easy and return was simple. All of the team that assisted us were polite, friendly, and customer centric. The experience: the pontoon boat itself was in excellent condition and easy to maneuver with great HP from the motor. The seats were super comfy and made for a great day cruising the lake. Renting the tube was a must for our sons (8 and 20 yo). The boys had a great time! Mom and Dad had a great time watching ;-) Overall, we would recommend Kahuna to friends and would definitely rent again, if we return to Hot Springs.

Very helpful with a question over the phone. I explained my engine's stuttering problem and they…read morerecommended I change my spark plugs before I bring it in for them to look at. I changed them out and engine now runs fine. How's that for excellent customer service, especially nowadays? Darn good!

Don't rent a boat from this marina, if you do make sure you take pictures before you get on the…read moreboat even when there is another boat right beside it! After bringing back the boat we rented before our time was even up the group I was with got accused of having a scratch on the side of the boat($498) Its like the boys working there knew where the scratch was the whole time because they went straight to it...A scratch that you could cover up with a sharpie! We got told to never come back to rent from this marina again by a bunch of teenagers who work there.. They were completely rude, back talking all of us and talking to us like we were 5 year olds! As much as we argued back with these kids, waited around for a cop to come, posting three reviews on their facebook page, making a personal status about this place you would think they should believe us that we didn't make a scratch on the boat..hell we didn't even have an anchor! When we were on the sandbar we had someone on the boat and someone hanging on to the ladder making sure we didn't let boat get away from us or damage it! We also got accused by the manager that we hooked on to some other boat when we were on the water which is not true! Do not rent from this marina unless you want to be accused of something that you didn't do!

great staff they made renting the boat so easy for us and at the end they even filled with gas for…read moreus. Thank you from our family reunion.

What a great experience! Everyone was so friendly and helpful. Aiden A. did a great job of making…read moresure we were comfortable with the boat and sending us on our way. Great service!

I rented a boat for the day from Gregg Orr and we had an absolute blast! The boat was super clean,…read morethe people who worked there were beyond friendly and helpful, and they handled absolutely everything for us! I honestly had such an amazing experience on the water, with the boat being so efficiently stocked and prepared, and the staff who set us up made it all happen. Thank you guys for all your help and direction. Every recommendation was greatly appreciated and made our day perfect. Thank you all so much, we will be back!

Be very careful using this repair shop or buying boats from this company. After many months and…read morethousands of dollars my boat had the exact same starter problem. Three times in the shop missed most of the summer and July 4th. it is to the point that I will not be buying another nautique because they are the service center for them and they have no capable technicians. Someone said all their technicians have quit and gone to another company. My friend Kyle bought a Supra from them, had a minor problem and had the exact same experience. 0 out of 10 do not use,do not buy.

Clean and comfortable - natural beauty sitting just around the bend and over the next hill and…read moreunder the placid water of Lake Catherine! It's fun and easy to reach/enjoy with family friendly opportunities for hiking, fishing, boating, swimming, grilling, camping (cabins available too) - very close to Hot Springs which has a lot of beauty from the National Park in downtown to the lookout tower atop the highest point in downtown - including the natural hot springs which makes this place famous for America's first off season professional baseball camps and the likes of gangsters and movie stars all mingled alongside the everyday persons enjoying the same or hanging out at the horse races. It's a cool place to visit and you'll have a super time at the park - with other states parks and lakes and rivers/hiking and nature all around!

Lake Catherine-- We absolutely love this lake!…read more Although, I felt like things were not labeled as they should have been during the hike of "Falls Creek Falls". There were marks on trees during the hike that were red, white and yellow, but I had no idea what those meant. Maybe this part of town is less touristy and more locals, because people had set up hammocks, and all of their things that they needed for the night/day around the waterfall after the hike. I spoke to a sweet man and woman on a golf cart who seemed to work there, as they were going around and changing papers for the reservations for there were trailers in the parking lot, and they advised us on where to go and park. They did advise us that if you go on the trails, if you go towards the left, the hike is shorter and it's about a 1/2 a mile, and if you go towards the right, it's about a mile and a 1/2 Which is a great tip because, of course, we wanted to take the shorter route. We had a toddler and an elderly person with us, and so we did not want to do a strenuous hike. This hike was just enough for us to feel better adventurous, and like we accomplished something when we got to the falls. The falls were beautiful, and the water looked gorgeous. Although, I did see later on another app, that a lot of times sewer water gets into the falls. Unfortunately, we had decided to take a dip even though we didn't have swim suits just because it looks so refreshing but it's just something to keep in mind. Overall, we would definitely come here again! It looks like a great place to bring lunch and hang out and eat after a great hike!

Rented a Tri-toon boat (with slide) for four hours…read more Facility was well organized, staff very friendly and answered all our questions. The boat was in very good condition and we all enjoyed some perfect weather with the kiddos sliding into some cool refreshing lake waters. Return was expeditious and staff helped expedite the check in. For those looking for a boat slip here, expect a 2 year wait list.

We had a great experience! Super friendly staff…read more We rented the hard top tritoon with a water slide.

It was a beautiful morning, perfect for exploring trails along the state park. We drove :30, 2…read moremiles out of Hot Springs. We started in the visitor center with Wi-Fi, maps, and a small gift shop. We followed the trails down to the marina. We passed campsite's & pullouts. Kayaks, paddle boats, pontoon boats are all available. There was a small beach with two people sitting on chairs.

We drove through part of Lake Ouachita State Park in late July 2025…read more Entrance was free. The lake looked clean everywhere we went. I was impressed. Many boaters, some swimmers (with designated areas and beaches even), some fishermen, and hikers scattered this area of Arkansas just outside of Hot Springs. It was fairly hot when we went, but still good fun and beautiful scenery. If time had permitted, I would have liked to take my daughters to Three Sisters Springs and other places. We instead stayed at Echo Canyon which is not technically part of the state park, but exists on Lake Ouachita.

Got to marina to pick up reserved boat and find out wasn't available. No call or anything. I…read morebelieve it was due to overbooking but they claimed recent equipment damage. However the group in front of me had the same issue and that wasn't mentioned. I wasn't notified or contacted in any way. Affects our whole weekend and trip as everything revolves around this reservation. Didn't seem like the front desk staff or even the managers for that knew what was going on or how to damage control whatever mistakes previously made were. Now we have a lake house with a slip and no boat.

Been waiting for weeks for a call back. Held my boat out of the water for an extra month. Doesn't…read moreanswer the phone reliably or return calls. The owner split for several months. It was a convenient and great business once.