After losing my job and family health insurance I was searching for a patient, experienced and…read morecaring agent, and Randy has far exceeded my expectations. He is so kind, knowledgeable and puts anything back on track fast. He educated me, helped navigate in my new situation, provided guidance. He quickly understands your unique personal needs/preferences very well to find you the right solutions that fits best.

Jesse Martinez called me back as well as texting to explain what was going wrong with my insurance…read moreissues. He is very understanding using Veterans benefits and his explanations were above what DEERS could accomplish.

We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.

Care Renewed is the only home health company I will ever use. I cannot imagine anything they could…read moredo to improve their service. My grandmother is recovering from a fall that caused a temporary brain injury. We needed more help than I could provide and I was desperate. I found Care Renewed online and the reviews were all excellent so I called and Fritzi was in our kitchen in 2 hours to discuss care and had a caregiver for us the same evening. I finally had a good night sleep! The team that worked around the clock to take care of my grandmother was so warm, lovable and competent. I spent many hours there with them. They took care of everything in her home from laundry, cleaning, bathing to just hanging out and listening to her stories. It's nice to be comfortable with caregivers when they start out strangers and now feel like family. We had a previous experience with a home health company so I was reluctant to hire another. The former sent an aide that was sick and asleep when I stopped by. Thank you so much Ms. Fritzi for the care, attention to detail, hands on management, and the visits you made yourself to check on my grandmother. She is precious to us and you are all the best!

Care Renewed Homecare is the best in Austin. We used a couple of different providers for my mom and…read moreit was a nightmare: caregivers not showing up or just not caring. Once we switched to Care Renewed, everything changed. Not only did caregivers show up, they were knowledgeable, caring and interacted with mom. I was able to sleep at night and even go on vacation. I highly recommend Care Renewed Homecare.

I don't have to wait. Or say much and attendant can call. If need to know exists. No drama…read more Americans. We are

My mom got help pretty immediately and that was good. But the caregivers were absolutely awful. I…read morehave a ring camera so I could see what was going on. My mom was struggling physically/mentally and would just moan. One caregiver told her to be quiet multiple times. Another one refused to help because she had asked for too much help. One was busy on her phone and didn't bother to put my mom to bed so my mom fell asleep on her recliner. I tried to talk to the person assigned to me for staffing and she didn't answer texts/calls. I cancelled with her because the people that they were sending were so bad, that it was better to have no one. I got no answer till after the weekend and I was told that I needed to give more notice. I explained that I tried to give notice, but that person wasn't answering their phone. They sent one last person out that they claimed was their best and no one had every complained. After that person got my mom to sleep, she turned tv to the station she wanted (in room next to my mom) and then started calling friends on the phone and talking loudly over the tv. Find your own caregivers. Staffing agencies send people that couldn't get jobs on their own.

Lindsey is one of the most compassionate providers I've ever worked with. She is extremely detail…read moreoriented, diligent, and service minded which makes her one of the best PMHNPs in central Tx. I would trust her medical expertise with my own family members. -Sally

Amazing....Emily and Katie rock! Customer service above and beyond! Very thorough and makes best…read moresolutions. Very happy family here.

Navigating the Medicare jungle is a daunting endeavor that can try anyone's patience and sanity…read more But Emily made the entire process of finding the best Medicare Advantage plans for us extremely easy, taking the time to thoroughly explain the pros and cons of the many options being offered across the board, whether Advantage plans, supplemental insurance, etc. Emily is also very proactive in giving us a heads-up on changes coming down the road for 2025 that could affect our coverage and benefits. She's professional, courteous, and engaged with her clients' best interests. Highly recommended!!!

I had the pleasure of working with Lexi's adult services regarding my own speech therapy for a few…read moreyears now. From the start, Lexi was professional, super sweet, welcoming and extremely knowledgeable in everything I asked about. She walked me through the process of what working with her would look like and how to practice and utilize certain tools in between sessions with her. Lexi really took the time to listen to my concerns and I felt that she genuinely cared about me through email and video chat. She's very punctual and communicative and I couldn't be happier for finding her services and seeing the progress I've made since meeting with her. I highly, highly recommend Lexi's services for speech therapy whether it is for yourself or for your child - she does not disappoint!!! :) Also, her website is amazing!

Ms. Lexi had been working with my son for 3 years. She's an incredible resource- We went from…read morebeing in the 1 percentile for vocabulary to being in the 80%. We have met and exceeded our goals 6x in 3 years. She's customizes her sessions based on his evolving needs, my son is always engaged and happy to see her. She's even attended ARD meetings to make sure the school was listening . She's made an huge impact for my family. Please call her you will not regret it.