I dropped my car off there after an accident a month and a half ago. After running out of insurance…read morefor a rental car because it was taking so long, I gave them a call to see when it would be done so I could let the rental car company know. They put me in a "loaner car" from them (which had the check engine and tire pressure lights on when I got it) and was told it would be done by the beginning of the next week. I called the next Wednesday and was told it would be done the following Monday. I called Monday and no one could give me an answer as to when it would be done and they would call me that afternoon with an update. No one called. I called back and they said they should be calling that night to let know. Still no call. Because I had zero faith in them to call, let alone give me an actual answer, I walked in the next morning where all they told me was that the paint was done and they had to reassemble then he started to walk away where I had to press the conversation to get an answer for when it would actually be done. He has told me by the end of the week. I still don't have my car back, but I can assure you I will be telling everyone not to go here. It's not even about how long it taking to actually get the car done, it is the customer service and the lying. I cannot wait to pick up my car and NEVER go back.

My family and I were travelling to the midwest for the Fourth of July holiday weekend and we had…read morethe misfortune of breaking down along the way - the transmission in our minivan decided to malfunction. The next exit from I-79 was Waynesburg, PA. We found a muffler shop that was still open and the technicians there looked over the minivan and explained to us that our transmission had failed, confirming our suspicions. Since this place did not work on transmissions, the manager there recommended Chuck's Collision, and after a phone conversation with Chuck's we took our minivan there for service. Chuck, the owner, spoke personally with me and was a straight shooter. He got right down to business and confirmed that our transmission was done, with the same explanations the muffler shop had given us. He gave us best case/worst case scenarios in terms of when the van would be ready and explained exactly what would need to be done. He did not sugar-coat the situation - transmission work is inherently expensive and he was honest about the expense. He was also honest about the time frame - this was a holiday weekend and it would take time to get parts, and once the part came in this would be a big job that would take more than a day. We left the minivan, rented another vehicle and continued to the midwest, returning the following week. By the way, Chuck looks a lot like Jeremy Renner. Knowing we were travelling and that we needed our minivan, the technicians went above and beyond for us to get us back on the road as quickly as possible. One of the technicians even explained to my wife exactly what had happened with our minivan's transmission, complete with a very clear diagram and he took the time to explain it to her sufficiently that she was able to explain it to me. Our regular mechanic once told me that the transmissions in our particular minivan were the weak spot in the vehicle, but Chuck's technician actually made clear why this is the case. Though we came to Chuck's under unfavorable circumstances, we are quite pleased with the overall experience. We were treated with professionalism, everyone was very patient and very nice, and they got us up and running and back on the road again reasonably quickly. Working with Chuck's was a positive experience (well, as positive as an expensive emergency auto repair could be) and I would choose to work with them again if put in the same position again.

Marion and his crew go the extra mile to satisfy his customers. On several occasions, my two…read moregrandsons, who are students at WVU and hundreds of miles away from home, needed help. Marion and his mechanics provided tires and repairs to solve their problems.

This one has layers. Please, do not trust this shop…read more Please, do not allow this shop to do any work in your vehicle that doesn't involve tires. ASE Certified mechanic here... A year ago, they could not properly perform an alignment on my vehicle and told me I needed to have extra hardware installed which required over $300 in work. I took it to a trusted friend at Kress Tire in Pittsburgh and they aligned it just fine. Thought, alright, just a young mechanic's mistake, took an experienced fella to get it done right. Took it back later to have my vehicle inspected, I received a vehicle that was in fact inspected, but with a quote that "your exhaust has a slight leak and we will pass it this time, but will cost about $1,800 to repair next time" to which I rolled my eyes. I later took it to Deep Hollow in Albright, and the honest mechanic repaired it in an hour, very fine work for less than $200. It gets worse. Had the A/C refilled at Deep Hollow (my now trusted shop) But the pump had previous issues, and now required replacement. Shop didn't have time to fit me in before I leave for my road trip, so I tried Tire Lame again (not a typo) figuring hey, they can't strike out a third time, right? Right? Handed a very specific work order to only replace the A/C compressor. Quoted me $500 to replace my compressor. I brought the vehicle in, they then increased the quote to $800, to which I refused. Time to pick the vehicle up. I received the vehicle with no cruise control response (I am disabled in my right leg and always use CC) When I returned home, I traced the vacuum lines to find the careless mechanic had broken a nipple to the vacuum line just above the high pressure nipple for the A/C system and neglected to repair it afterward. Not to mention fully disconnecting the CC linkage on the throttle. That's not the worst. I delivered the vehicle with a full tank of gas, I picked it up an 1/8 under, with my dash cam wires disconnected. DO NOT TRUST THESE PEOPLE TO WORK ON YOUR VEHICLES. I've never seen such negligence. The only reason and the ONLY reason they get two stars, is they have good prices on tires. And the quality of tires has yet to be proven. Maybe I'll come back and rant about that too. If you made it this far, call someone else. You've obviously had your doubts. DM me if you want the video showing the post-pickup video of the issues they left me with and the repairs that I'll never get the time back for. Have a good day y'all, and stay away from shops like this.

Rapid service without an appointment. Skilled assessment of the problem…read more It is not a spit and polish shop.

All of the folks at Erivn's were helpful and friendly. My car died in WV in the beginning of a PA…read moreto NC trip for a wedding. They were not able to fix my car but bent over backwards trying and also helped me get a rental. I made it to my destination and had a great visit. Everyone at Ervin's kept me updated on what was happening with my vehicle and although they were not able to fix it I would highly recommend them!

TL;DR: They do things to your car without telling you and hack things off…read more These people (while working on unrelated systems on my car) cut the brake shield off of the car. They didn't use the bolts the manufacturer handily located to make taking the brake off easily. Nope, they _hacked_ it off, literally. When my mechanic father called to ask the about this, they said they "had to" hack the brake shield off, because it was in the way. Didn't even defend it. Didn't remove it properly, seeing as it is manufactured to be removable; sawed/cut it off. They had the _gall_ to actually argue and try to defend mutilating a vehicle without even telling the owner what they did to their car. Troubleshooting a stalling issue, they went ahead and replaced the spark plugs. They are very bad to go ahead and most unprofessionally do things to your car without asking or informing you until after the fact. Well, it turns out that they put the incorrect spark plugs into this vehicle. On the same car, they _also_ took most of the emergency brake assembly off the vehicle. They weren't supposed to be touching it. They weren't asked to even look at the emergency brake. They didn't inform the owner that they even looked at it, let along touched it; they just stole parts and let the owner leave with a non-functioning emergency brake they caused, without telling them. This is a hilly region. They could have killed someone by doing this, but I guess they were hoping I would come back when I "discovered" the emergency brake no longer worked. Do not go to this shop. They will do things without asking you, behaving very unprofessionally, put on incorrect parts, literally _chop_ parts off (and not even tell you) while also being overpriced compared to some other local shops. Then, after they do all this, they will smile at you and tell you "it's ready for the next thousand miles!"

Great service for a fair value. You can be sure, they'll be more than fair. Because of their…read moreservice and great value sometimes you have to wait for a scheduled appointment

We were in Morgantown for my son's orientation at WVU and we are from out of the state. The…read moretransmission started acting up. The owner & his son were excellent! They diagnosed and fixed the problem. Plus, they allowed us to leave the car with them for a week until we were able to get back to West Virginia to drive it home. Thank you for your work!

BJ wasn't able to help me but he referred me to some one who could help. I recommend BJs mobile…read moremaintenance to anyone needing help

He got back with me quickly to let me know that he does not service this area. I appreciated that…read moreas I've left several other mechanics messages and many don't even bother to reply. Thank you.

No matter what I need done they are always quick and efficient. They are a strong team of good…read morecommunicators. They are always offering discounts on oil changes. You will always be satisfied when you leave here!

Excellent service. No wait at all at 5:34pm on a Tuesday…read more Five stars They did not have an air filter for a 2015 bmi 328xi. This is not unusual. They showed me that my filter was not too bad

Great shop! Owner is a genuine guy. He took great care if our needs. FYI pay cash they charge extra…read morefor credit/Debit cards.

Great Service! The main mechanic/owner is a certified Harley Davidson Master Mechanic. Fair…read moreprices, good people!