I'm writing this review on behalf of a close friend who had a very serious and stressful experience…read morewith this location. He shipped personal items (used clothes and personal belongings only), but the agent incorrectly declared the contents with completely false information and inflated values that did not belong to him (hundreds of clothing items and even unrelated goods). Because of this negligence, the shipment was: Misrouted internationally Delayed for over 2 months Subjected to excessive customs duties and investigations My friend had to visit this location over 50 times trying to fix the issue. Despite this, the staff initially refused to correct their mistakes and showed unprofessional and disrespectful behavior. The situation caused significant financial loss and extreme stress, affecting not only him but also his family overseas. Only after major escalation and confirmation from DHL abroad was the issue partially corrected -- clearly proving the error originated from this agent. The case has been formally escalated to multiple parties, including the Illinois Attorney General's Office, DHL offices in Florida, and DHL offices in Germany. All supporting documents and evidence have been submitted for official review. Additionally, there were serious concerns about inappropriate and potentially discriminatory remarks related to religious identity, which raises further questions about the professionalism and conduct of this location. This is not a small mistake. This is serious negligence that caused real damage. I strongly advise anyone to be extremely careful when dealing with this location.

These people stole over $300 from me and are refusing to engage with U-Haul over getting it…read moreretuned. I returned me rental and the person working said I was all checked in and good to go. They then charge me saying I drove hundreds of miles and had the truck for multiple more hours. This did not happen and I provided pictures to proof of the day, time, location and mileage of when I returned the truck. The managers here have refused to look at those pictures so I'm taking it here. Give me my money back and I'll take down my reviews.

Always very accommodating and helpful . In the past I would do this on my own but Pam, the owner,…read moreshowed me I could get better accommodations for less money. We've been with them ever since.

Pam and the ladies at Gadabout did an excellent job booking our recent vacation to Ireland and…read moreDenmark. Pam was available anytime that I had a question, concern or request. We are already working on our next trip with Gadabout. Thanks Pam, Rosario and Melissa for all of your hard work. You ladies rock!

If you are looking for insurance, I would definitely recommend Mark to everyone. He takes the time…read moreto explain your options and make sure you are happy with your insurance. I would not be happier anywhere else.

Looking for stellar communication? Professionalism? Friendliness? Awesome rates? Mark is your…read moreman. I know, I sound like a commercial. Honestly, I couldn't be happier with the entire transaction from beginning to end. I contacted Mark looking for rates on home owners insurance and auto insurance. I gave him my loan officer's information and he worked directly with her to obtain required information for the home quote. I couldn't believe how much lower my auto rate was through AAA compared to what I was previously paying, even on a family bundled plan. Everything regarding the home and auto policies was clearly explained to me. I truly couldn't have asked for a better person to deal with, or a better deal. Thanks much, Mark with AAA!!!

Agent did a great job. She gives us all information about trips. Great congratulations via emails…read more It was our second time and we definitely recommend this travel agency to our friends

If you're looking to take a trip on a budget, this is the place to use! The staff here make it…read moretheir priority to find you the best deals available on the market, and do it in a timely fashion. They're exceptionally knowledgeable on the hot-spots to visit throughout your trip, and will arrange for hassle-free flights and transportation too! I've used them to book multiple trips, both to Europe and the Caribbean Islands, and have had the most memorable experiences!

We booked a trip to Cancun with Ok Travel a few years ago and everything was Ok. The hotel was…read morereally nice, the flight not so good we couldn't pick our seats. The Resort had a "Travel Club" and they were relentless about getting us to join. Inviting us to go to a meeting, we had limited time and this was very annoying. I suppose this is not the travel agency's fault. The past few years we have tried to book something with OK travel but they take really long to get back to us. We end up looking on Expedia finding great packages and booking it ourselves. We get an email from OK Travel sometimes a week after we call and by then we found something else that's better than what they were offering.

I have used Karen to plan several of my travels and she is the best. She gives you honest and…read moretruthful recommendations and will find you a place with your highest priorities in mind whether it be food, entertainment, location, etc. She's the best at finding you the best rates and great flight times. You will have different insurance plans/payment plans based on the resort and airline and Karen is sure to explain everything in great detail. I have never had a hiccup during any of my travels booked through Karen. I HIGHLY recommend her.

great service very nice pepole Naser is Easy to work with great service and they always put the…read moreeffort to find the best price

Barakeh travel is an OK company but beware that they do not have the courtesy to send you…read morenotifications of schedule changes to the flights they book for you. I missed my flight because their itinerary stated the Royal Jordanian flight was 9 pm and it was changed to 8:45 a few months earlier and I arrived 80 minutes before 9:00 pm and missed it. Their ticket rules do state that you must call the airline 3 days before the flight to confirm the schedule but still It is a very unprofessional to not send their customers notifications of a change in the flight schedule. I will probably buy tickets from them because they remind you of good offers but would not fully trust their itineraries nor expect notifications of changes from them like Travelocity and Kayak does.

Worst Tavel Agency ! The lady is a SCAM …read more My family went their for 3 passports . She took the $ & applications . The first question she asked my family , "Are You Polish ?" I had a feeling something was NOT RIGHT ! Turns out I received a email from the Department of State that she is not registered agent .

From the owner: Travel Agency, Tickets to Poland, Shipping packages to Poland, Pictures to Polish and U.S…read more Passports, Polish/English Translation Services of Birth, Marriage Certificate From Polish to English.

My his son (21) was able to book a cruise for him and his girlfriend (20). Someone warned her she'd…read morebetter check if she will be allowed on board because they have a strict policy that if youre under 21 you MUST be married to the person you are traveling with or someone related over the age of 25 must travel with you. His GF called and they confirmed this and she said we'll we need to cancel and she was told they can't. The confirmation literally stated you have to be between 18-21 to book. The rep she talked said yes that is true but you can't travel without a relative over 25 and we will NOT refund your tickets. Had they not looked into this they would have been rejected at boarding. I Hope to get people to stop using Carnival until they make their policies more reasonable, My son should have been warned of this at booking. Very ANGRY

From the owner: Clair's Travel, your professional Independent Travel Agents. Your dream vacation is just a click…read moreaway. Exotic tropical island vacations, luxury and adventure cruises, weekend getaways, honeymoon packages, and tours. You need a vacation and we are here to help you find the perfect trip. Browse through our site to see the wide variety of trips that Clair's Travel has to offer. We look forward to making your next trip a memorable and enjoyable one, so contact us today and get packing!