Terrible customer service from Andrea who claimed to have never received an email and yet received…read morean email mere minutes later with no change to the email address. Conveniently a lot of my emails got "lost" which resulted in overcharges for cars that were no longer supposed to be on my insurance. Would not recommend.

Honest and explains everything! My last tax person didn't explain anything and was dishonest. This…read morecompany was a breath of fresh air. Highly recommended

Great prompt service…read more Very knowledgeable, She answered all my questions, emailed my temporary cards fast by email.

It is with great pleasure that I provide a review about Odis Mack, Felicia Mack, Chivon and the…read moreentire staff. Never would I imagine that I'd trust a company and people that I'd never met to be apart of such a major purchase in my life. As a single woman buying her first home via a short sale, I'm so grateful that my father suggested I use his agent during the homebuying process for quotes. The team was on top of the estimates and continued to adjust dates and etc., as my closing date switched 4 times in the 91 days it took to close. I was really impressed with their consistency in following up with me as a client, as well as their solution oriented mindset with an issue after the closing. If I had the energy to give an in depth review of just how much this agency looked out for me you wouldn't believe it. When contractors damaged my property and almost cost me to lose HOI coverage, Felicia stepped right in with a game plan, words of encouragement, and provided me with a glimmer of hope that things would work out okay. And it did! It would take a lot for me to take my business elsewhere. Thank you Odis for answering my Dad's call and building a culture within your agency that makes clients feel safe and secure. You have a life long customer in me. God Bless!

Carla took care of me right away as other yelp agencies DID NOT, she was straight to the point…read morewhich I appreciated and was able to get me a great deal for what I need for now. I got nothing but good energy from her and could tell she really cares, so I went with her over the other yelp project providers that were recommended for my auto insurance! There's a way to ask questions and treat people after working in customer service myself for many years some people just come off scammy and unreliable I appreciate Carla for her speedy service and due diligence, it did not feel pushy once again it felt like she cared. Highly recommend this company! She also advised she will always make sure I have a good price!

Carla was absolutely amazing. Being able to work regularly through your day and Trust someone can…read moretake care of a title replacement at the DMV, is a game changer. Her rate for this service is "Black Friday" good. If you need assistance at the DMV, you can trust that Carla will dependably handle it with grace and direct constant updated communication. Really appreciate you, Carla! You're cooler than the other side of the pillow!

jin was very helpful , great customer service. thank you so much !!!! awesome got me the insurance…read moreperfect for me

Had called and spoke with Denise about getting coverage for our vehicle to drive into Mexico…read more Denise was super helpful and so nice and got everything ready for my husband and I to travel. Excellent service!

My entire family has been with Guadalupe at State Farm for almost 2 DECADES. The customer service…read moreis outstanding and when we have had a few claims over the years, the process was handled quickly, and professionally by Guadalupe and her team with zero issues. Every time they would go out of their way to make sure we were taken care of. I couldn't imagine finding better service with outstanding rates from anywhere else.

Went there to ask for some questions about my insurance and everyone was super nice ready to help…read moreand the agent named Mey was awesome! I would ask for her! Best customer experience yet!

Female customer service representative was very rude. Over talking the customer and hung up the…read morephone. When she was told she wasn't listening to the question. She had a veto nasty tong and attitude.

I went here a while ago to get plates for my truck because everywhere else took months. It was very…read morepricey, but I was able to get my plates within a few weeks and I was in and out in less than an hour the woman who helped me was nice enough She just did her job nothing special

Buyer beware! Total scam!!!! Charged 75.00 for temporary tag. DMV fee is 29.00. These scam…read moreartists pocketed the difference. This was on top of another 150.00 service fee. Total of 200.00 in service fees. Total ripoff! Avoid like the plague.

I'd give a zero if I could. Do not use this agent or his inept office for anything. they are…read moreincompetent at best. You will never get a callback from Ragsdell just lies from all office staff. We'be been good customers until we sold our home and had a seizable refund coming. For some reason that's when they decided to dodge all followup calls from us and anytime I spoke to an office person (Devin) I was lied to. It's been several weeks now and I called to demand an overnight check or direct deposit and was told oh, it's in the refund department. So, for weeks we've been lied to that the check was mailed long before and telling us the call every few days and check our mailbox everyday. I told the office (Devin) I would come pick it up and asked the address to pick it up. Apparently, giving and address is a very difficult task for them. When I finally got the correct office address I see it's my agents office! Seriously. It's one large room where everyone can see each other. No need to send messages or lie about someone in meetings all day. They're all sitting in one room looking at each other. We were going to use them for our new home being built but I wouldn't use them to insure a doghouse.

Great experience with Von at Jerrad Ragsdell Insurance, very knowledgeable and helpful Insurance…read moreexpert. Great prices and coverage for pet, home and auto! Ask for Von!

We thoroughly enjoyed our visit with Sergio Baza. He got us in provided the service we needed and…read morespoke with us about Life Insurance which I didn't know existed through State Farm!!

When I moved to the area I had to look for a new State Farm since my guy retired. I found Anna and…read morehave been with her ever since. I take advantage of the rent/ Auto discount. Alit of people don't think about getting rent insurance, but if there's a pipe bust and your stuff gets ruined, renters insurance helps w replacement, but you get additional discount on you auto insurance. Renters insurance is not expensive. Anna help set it all up for me and answered all questions.