Arlysse Ibarra is a MOST knowledgable insurance agent. Top of the line, both auto, home, and farm.read more

Scott is the bomb. He took care of me when I thought I couldn't get life insurance. I get my…read morediscounts on home and auto. If rates are whack, he will work hard to do what is a agently possible to reduce them. When I got married at the museum, he did all the work to cover the one night of the wedding in the event my guests knocked over dinosaurs bones!! Lol. When my hubby's car didnt qualify for classic car insurance because it wasn't an American made car, he told the underwriter he was being 'culturally insensitive' bahaha!! After appealing, it's a classic now! Overall, he will most certainly work with you - just communicate with him! He even answers emails on vacation for crying out loud.

Excellent! Dale is amazing, and is very honest and will find you the best quotes. He is passionate…read morefor what he does and it obviously shows on the outside, I highly recommend his service

Awesome staff and line representative Falen is a joy to work with. Great personality and made my…read moreday better as well as helped me with my insurance !

We received excellent service from Dustin Caldwell who was personable and professional. I wish…read moreservice was this great everywhere. The topper was he was able to save us $330 a year on our auto policy while providing better coverage. We are highly satisfied!

To be a great business you must have great people in the business that do great work! I have been a…read moreloyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!

To be a great business you must have great people in the business that do great work! I have been a…read moreloyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!

I've been a client with Prodigy now for about 5 years. I have found them been responsive to my…read morequestiions and always looking to improved my insurance rates when my renewal periods come up. They have been proactive and if one person is out of the office when I have a question, there is always someone else in the office to step up and address my questions.

Great coverage & great prices! Nolan was very helpful in explaining & recommending most reasonable…read morerates for me. Very friendly and always available to address my concerns.

Nohemi was great! She made the process go very smoothly and was very professional. Any questions I…read morehad, she answered and helped me understand. Highly recommend 11/10!

Common sense !!! I left Allstate and came back to State Farm due to $$. Savings. Big Mistake !!! I…read morehave 2 properties, 2 vehicles. They wanted to inspect one of the properties. No problem or so I thought. Inspector found 2 shingles that were damaged. No worries, it was fixed. He also said there were limbs over the roof on the detached garage. A metal building, 2 garage doors. Simple enough. All issues were resolved. Turns out this Idiot was talking about an old shack that has a massive oak tree growing through it. It's about to fall over. It's uninsurable to say the least !!! They canceled my coverage on my Hill Country Residence due to an Idiot Inspector. When I spoke to him on the phone, his speech was slurred. I should have told him to get off my property and wait for me to be there. I didn't. It took an act of God to get State Farm to realize their mistake based on the information from an Idiot Inspection !!! A few days later I get a check in the mail for my cancellation. I paid it for a year. I take the check to the agent's office to return it. They wouldn't take it. They said I had to deposit it and then pay em again !!! I did. I paid it for six months. I'll be moving all of my insurance to USAA or anybody besides State Farm. But Wait !!!that's not all. Both vehicles have this drive safe beacon. They track your driving etc etc. You get a discount. Ok, I'm in. One of the beacons was defective. It took an act of Congress to get my agent to order us a replacement. It finally arrived. I downloaded it, and it's working fine. Today I get a text message saying I owe them $21.00 for not using one of the beacons. I sent a message saying telling them where they can stick that $21.00 !!! State Farm is not a good neighbor !!!! Ever since coming back to the James Pearson Agency, my life has been through pure hell. They send an old wino out to inspect my property. He tells the company that I am trying to pull a scam by trying to insure a rickety old shed instead of the new metal building that is my garage.. the garage wasn't 65 feet right in front of your eyes. Unbelievable !!! This is the most messed up agency I have ever seen in my life. State Farm is just as bad !!! I hope I never need them because I know already what will happen. Go somewhere else !!!

Horrible horrible service. 6 phone calls and I get different info. Finally promised my check will…read morearrive, only to be told the day it was to arrive that the last advisor was wrong and it will be a few more days. Had already booked airfare and hotel reservations to meet with new brokerage company and have to cancel and I have lost all my non-refundable code. They don't care once you try to remove your money. Seriously crappy customer service

My visit here was not so great. I wanted to learn more about the 529 account and setup a custodial…read moreaccount for my newborn son but my experience here wasn't too great. Brandon (front office) was my representative and he not only didn't seem to be very knowledgeable but he seemed distracted and in the middle of our conversation looked at his watch and said "what time is it?". I felt rushed and it didn't feel like the conversation was going anywhere as he kept referring me to the 800 customer service number. As I was leaving he quickly stepped out to greet someone...I guess his next appointment that he was "hinting" to when he asked me the time. Unbelievable. My husband and I both have Fidelity accounts with stock and 401k. This visit felt like the biggest waste of time.