We wanted to have someone install porcelain tile in our bathrooms. We'd already purchased the…read moretiles and grout we wanted to use. After getting three estimates, we went with Pro Floors. We were impressed with Flavia's knowledge and professionalism when she came to review the project for the estimate. She asked questions to understand our needs and wants. She patiently listened and answers our questions. During the installation, Flavia came out a few times to ensure everything was going well. She also helped find just the right transition pieces to work with the existing flooring outside the baths. The installation was a two day process. It went very smoothly and was handled in a way that caused the least amount of disruption for us. Our installer was skilled and did a great job not only with the tile, but with new baseboard and a new toilet installation in one of the baths. He was great to work with. Flavia came out one last time after the installation to ensure everything was good and that we were happy with the result. Pro Floors' cost estimate was in the middle of the three estimates we received. But, our choice was based more on our experience during the initial visit than anything else. We were not disappointed. We are very happy with the quality work and service we received, and definitely got our money's worth.

Flavia and the whole installation team were FANTASTIC at Pro Floors. Flavia was so helpful it…read morearriving at a product that met our needs, which gave us a quality and durable product that matched the exact style we were looking for at a reasonable price. The quote process was efficient and painless. The installation team was courteous and conscientious. They made the removal of old carpet and tile painless - it was all gone in 1 morning, ready for new wood floor installation. They were able to put floor balancing material and moisture barrier the same day. They worked with us on a tricky moulding situation in our kitchen that allowed us to have a seemless look throughout our home. In one day, the team was able to install all the floors and baseboards with amazing speed - moving our washer and dryer (and replacing it too!). The final product was PERFECTLY installed. The quote matched the payment and we are very satisfied with the price and end product. We highly recommend the entire team at Pro Floors.

They are the most honest people i have ever met .They came to my house to give an estimates on high…read morepolished floors.that needed to be done they gave me several options although none of them were in my budget the owner explained everything to me and told me why the process took time sn why the price was bit out of my budget .They gave me no B/S stories like other contractors.

Prestige Flooring is amazing. We were in a hurry to get flooring installed in our new home before…read moremoving in because there wouldn't be any furniture in the way. They had the beautiful vinyl planks we wanted in stock and booked the appointment for the following week, but also said if they could squeeze us in sooner they would. Sure enough, they gave us a call later that day and the installers were able to start putting the floors in just two days later. The end result was perfect and we couldn't be happier.

Very satisfied with the customer service and quality of installation! When I stopped by Twin Cities…read moreFloor Covering, Sean was very helpful and addressed all of my questions and concerns. He helped me select the flooring and then Tim came out the very next day to do the measurement for the estimate. Him and his crew were able to complete the install shortly thereafter. I was very happy with the level of professionalism and courtesy shown by everyone. Attached are before and after pics. Highly recommended!

HORRIBLE CUSTOMER SERVICE. I walked in, and right away wasn't greeted. I asked for help and a…read moredrab looking woman approached me seeming very disgruntled. I told her I would like to get a quote on carpet and set up to have measurements done. She huffed and walked away. I stood, confused about what I had done to offend her. Apparently she went to go get a coworker because she didn't know how to do that. The coworker (without addressing me) told the drab woman to just put me on Friday at 10:30. Drab woman took my name and basic information, wrote them on a piece of paper and wrote my last name on a whiteboard that they had posted on the wall. Friday at 10:30. No one asked me if that would work for my schedule. Luckily, I had cleared the day to be able to get quotes so I didn't say anything. She thanked me and looked at me like I was supposed to leave. I asked if I could look at carpet samples and get a few prices so I can get an idea of what I'm looking out for the project. She made a face and walked me over to a different counter and said "this is what you had to choose from". She showed me 4 small carpet squares. FOUR CARPET CHOICES at a floor covering store?! She said that those were my choices unless I wanted to pay freight. I asked The price of the carpet at which point she huffed again and walked away. Again, she wasn't sure about that either. Not sure why she works there since she obviously had no clue what she was doing or had no knowledge of carpet whatsoever. Maybe she was holding the chairs down that day. Anyways, she returned after speaking to the other coworker and told me it was $15.01 a square-foot. I told her that seemed high and she squished her face and said "new floors are expensive " at which point I thanked her and walked out. While I was leaving I looped around the store just to make sure I wasn't missing anything. There was ONE other customer in the store. One employee in the back sitting at a computer and the employee that she kept going to for help that was now out front talking to a friend. Terrible horrible experience. Would never go back.

I wanted to stay local for some floor work and saw that this business had good reviews. I visited…read moreshowroom last week and scheduled appointment with David for Tues 7/2 at 3pm, for measuring/estimate on laminate flooring for stairs/hall and landing in my home. He was a no-show for the appointment and did not call. I took 2 hours of vacation time to be at the house for his arrival. (David had advised that he did estimates on Tues/Thursdays, but he reserved the after 4pm appointments for people who commute. ) I told him I work locally and until 4pm, but that I would take some vacation time to accommodate the 3pm appointment . I was at my home by 2:15pm. I received no call from David or the company. As I had provided my cell phone number, someone should have called me. Not a good first impression .

They went out of their way to help us when they knew our project was time sensitive. David helped…read moreus, and even called me minutes after I called, when he had a cancellation. Ronnie did great work, went above and beyond, and we are happy with our new flooring!

Great customer service. The contactor Vincent was extremely professional and did an excellent job…read moreon my new floors. I have used them this company many times in the early 2000s and was always very pleased. Wouldn't go anywhere else for flooring!

We had been contemplating getting new flooring for our kitchen. We went to Glines and picked out…read moreour choice of flooring, They have a very wide selection of types of carpet, and flooring, to choose from. The quality of installation was very professional. Overall they did and outstanding job installing our vinyl flooring in our kitchen. I am so glad we chose Glines for this job.

3D Flooring has the best service and quality products. Risa is a wealth of knowledge in flooring…read moreand so is Dusty. We ordered carpet from them in late August and had them install it. The carpet is plush, the padding is wonderful and we have been very pleased. I can't say enough about their customer service.

Project was set for the Oct 1st or 2nd. They contacted me October 4th AFTER MIDNIGHT to say they…read morecouldn't do it! First, it's two days after the set completion date so why even reply. Second, it's after midnight so why wake me up after midnight to say you can't do it!? It's like asking your friend to go to the football game on Sunday and he replies on Tuesday in the middle of the night saying he can't make it?? Danielle reached out at 12:06 am on October 4th. There's the facts!

This is the best floor covering store around! Everyone is friendly,helpful and they do a…read moreGreat job!!!!!

There is no one like Frenches! From the customer service to the professionalism! I love the family…read moreowned dynamic! They are the go to on all our flooring needs!

Kerry and his team are hardworking pleasant people! This is the second home they have done for me…read more I've never felt more comfortable with a bunch of strangers! The quality of work is outstanding too and they had excellent suggestions. They just go way up and beyond their job description. I would never hire anyone else for my floors!

Really nice work everything was done perfectly and clean smooth look Kerry and his crew did a super…read morejob with a very good price