Apologies upfront for the length of this email but I felt it important to be accurate and fair.
I recently bought a house and moved to Owasso from out of state and had a number of things I was looking to have some things done on my property. I was driving around town, saw the "Jeff of all Trades" truck, thought "Great, one stop shopping", took a picture with my phone and called requesting he come out for some estimates. Jeff came out on Tues. May 25th, he said he did everything "roofing, building" etc. was a "full-service contractor" again, I thought "great!" and went on to show him where I wanted a fence and a gate put up for a dog pen, two sidewalks poured and a small tree dug up that had frozen over the winter all in my backyard. I went on to tell him that I'd already had an estimate done with Owasso Fence Co. for fencing but wanted others to compare prices. He made a point to mention that I'd pay a "premium price with OFC because they were a premium company". I replied, "that's why I want several estimates".
He pulled out his measuring tape and took approximate measurements where I wanted the fence and sidewalks. He said he'd work up an estimate and get back with me. I provided him my email address, carefully spelling out my first and last name and informing him I was doing so because my last name frequently gets transposed and I wanted to make sure I received his estimate.
I didn't hear from him that week and figured if I didn't hear from him after the long memorial day weekend I'd just text him the following week inquiring on the estimate. I didn't hear from him so that's what I did. On Tue. June 1, around noon I sent him the following text:
ME: Hi Jeff, it's ................... you came and measured my yard for cement and fencing the other day and I was wondering if you had worked up an estimate on those yet? (Note, I included my name for him again in the text).
JEFF: I'll have to you by day's end. Thank you
ME: TYVM!
The day came and went and I didn't receive the estimate so I text him on Wed. morn. June 2:
ME: Hello Jeff will you be able to get me the estimates today?
JEFF: Sent last night, Thank you
ME: OK to my email?
ME: I'll check my junk TYVM
JEFF: Yes ma'am
I checked my inbox, junk and deleted mail boxes and there was nothing from Jeff so I texted him again:
ME: Sorry to bother Jeff but I was unable to locate the email. Perhaps my name got transposed? Please resent to ........(I provided my email address again.)
He didn't reply but a few minutes later I received his email estimate so I texted him:
ME: Got it, thanks. My name was transposed my last name is spelled ..... Thanks again.
I took a few minutes to open and review the estimate and was surprised to see that his estimate for the fence was MORE than DOUBLE what OFC had provided me so I texted him the following:
ME: Your estimate for the fence was more than double the Owasso Fence Co estimate, thanks anyway.
I was in the process of drafting another text about the concrete estimate and tree removal when he text me back:
JEFF: Obviously I got name right when I emailed, you must have been more clear with them as you were all over about the things you wanted when I was there and with snide attitude you're correct don't call me ever again Thankyou
I was VERY shocked and replied as follows:
ME: Oh my goodness your comments are highly unprofessional. I was simply letting you know the correct spelling of my last name since I didn't receive the email and you DID get my name wrong on the estimate. (I included a picture of the estimate he had sent via email showing him he'd misspelled my last name on the estimate)
I went on to say :
"I have no reason to lie to you about my email address. You can check your sent box to see where you sent the original email. As far as the fence pricing goes, the OFC measured with a more exact tool than you did with your measuring tape and listened to my request. By the way I only wanted one gate (he had included two gates on the estimate.)." I continued by saying:
"I was not trying to be critical Jeff, just precise. Although I may not have considered you for the fence I might have considered you for the concrete work. Your crude and juvenile comments however has lost you any future business with me. Further I'll be posting comments online to warn others of your volatile and unprofessional nature."
He never replied.
That's it folks, make up your own mind. I know I'll be more diligent in the future, always checking reviews and BBB sites before considering contractors. read more