This post office is tucked away into a neighborhood along with a city hall. My mom wanted to mail a…read morepackage back home and he was kind enough to give us some packing material and tape, even though he wasn't required to. Helped her save a few bucks. Also, always fun to hear a southern accent at the post office. :-)

This was one of the best experiences at the post office ever! The individual behind the counter was…read morevery friendly. Best of all, I was in and out within minutes.

well, sir, another one of your moron mail carrier left my package at my garage door in the rain…read more instead of walking around to the front porch which is covered, what the hell kind of employees do you hire? if i was making $20.00 an hour or more i would take more pride in my work.

ordered insulin needles from Walmart. Two packages showed delivered. Neither one of them actually…read moreshowed up wonder who needed them more than me. Good job Postal Service.

Five stars go out the US postoffice, and 5 extra stars to the nice guy that helped us. Wow, he…read moreknows wat service is all about. The US Postoffice should cherish this kind of employees. They make your business. We're on a roadtrip for 3 and somewhat weeks, visiting from The Netherlands. And of course, again, I bought too much Christmas ornaments. - Little note, on every trip I try to buy some local ornaments so when Christmas arrives I can look at a tree full of memories. - This time a Departement 56 Harley Davidsons motel. And that are not things to get in our already overweight luggage easily. So we considered sending it home. We first made inquiries at FedEx in Nashville because we walked by. Estimated costs: over $200. For that price I a can buy an extra suitcase and pay for extra luggage. So we looked further. In Gatlinburg we visited this post office learning that our package can be send to Europe for a little over $50, including our map and two travelguides we didn't need anymore. Huge difference. But that's not the only reason for the 5 star rating. The guy behind the counter is. He took all the time in the world helping us to fill in the forms, get the stuff boxed, and giving advice about some choices to made. In the mean time he helped several other local customers with quick questions without giving us the feeling he wasn't totally there for us. And in the post office hangs a painting depicting him and a little boy. Make sure to ask him about it. It has to do with 9/11 and I had trouble keeping my eyes dry. And no worries, he wasn't pushy, I asked him about the painting and that made him tell the story. And excuse any grammar and spelling mistakes. English is not my first language. And if that isn't bad enough, my Apple device keeps changing words into 'proper Dutch'. Yes, you've guessed right, my first language.

Wow! Great friendly family atmosphere with great customer service....rare at a Post Officeread more

This post office is really busy on Monday mornings/afternoons...dont worry though, these three…read moreemployees know how to move a line quickly!! Lots of packing supplies with decorated bubble wrap..

I have always found it much easier to go into this post office rather than the one closer to my…read morehouse due to parking issues. I have also always had fairly good service from them as well. Today, the woman behind the counter seemed impatient when I was asking her about the various boxes and how they worked - ie - pay before or after, tape, etc. After taping the bottom shut, I said I'd go fill it up in the car and be right back. I filled it up and came back. The doors were locked and the lights off. I looked at their clock, 10:31a.m. The sign on the doors stated they closed at 10:30 am. My problem is that she knew I was at the car filling the box and would be back. My car was parked right in front of the window / cashier for her to see me, and I saw her. Also, she could have stated, "we are closing soon". The one near our house closes at 11 a.m. on Saturday, so I thought all of them did that in the area. I'll have to remember to go to ours when I'm going in and asking questions.

WARNING: Cannot Trust Mailing from this location. Unsafe…read more Regular disappearance of checks mailed from this Post Office Location during 2025.Neighbors and many posts on NextDoor regularly from others who have had their checks taken, both from the big secure outside box, but also despite bringing our mail inside the facility to either an interior secure drop or handing directly to a postal clerk. This has been Increasing in frequency Jan-Mar 2026. This poster has had 3 bill checks taken in just the last few weeks (yes I use a sharpie) The thieves seem to quickly identify what is a billpay type of mailing, because it is only the bill pay checks to Utilities, Medicare, State of TN that are going missing---the personal correspondence seems to be making it to its destination. Mail brought directly to the local distribution center does not seem to 'get lost' or stolen. The problem/thievery Seems to be specific to this particular brick n mortar location on Municipal Center Drive. Despite several of us speaking to staff at this local facility nothing seems to have been done. Calling the Knox Cty Sheriff for support to engage with this local usps location has been pointless, as the Sheriff's office declines jurisdiction and states they won't even discuss it with the local post office. So, we have now opened a case for investigation via the US Postal Inspector, but every citizen who has experienced this must open their own individual case. If this has happened to you, please file a case at tel. 877-876-2455.

Since moving here almost 9 year ago, I have had the occasion to visit several US Post Office in the…read moreKnoxville area. The one nearest me (Farragut) happens to be the friendliest with a convenient location and customer service that beats all other locations in town. I could give a shout-out to every employee because I have NEVER had a clerk who was short with me, perturbed by my questions or not willing to help. Their customer service is premiere. We are now in the midst of the COVID-19 outbreak but the mail still steadily churns on. I needed to make a personal visit to this Post Office last week and was pleasantly surprised that they had clearly marked 6' intervals on the floor with red tape and then also separated the clerks from the public (as much as is possible) with a solid line of red tape in front of the counter. There were three clerks on duty at the time and each were wearing gloves. It was obvious to me that they were taking this threat seriously and doing their best to do their job and to be safe for themselves and the general public. I certainly appreciate what they do and pray for their safety. Way to go! Thanks for being on the front line and doing all that you do with friendless, accuracy and swiftness.

I'm on my 3rd day not going in to work, because Every day my package says ARRIVING TODAY by 7pm…read more Still no package. Been on the phone on hold for 2 days, no one picks up. Web site says update address. The recording stated my current address. On line show my correct address. I won't buy anything from anyone who uses UPS ever again. This is what happens when a company is going out of business. My advice don't ship and refuse shipping to and from UPS.

Service was rude said things like "what do you want" and " mhm k " very rude. But good food!read more