I made an appointment ahead. Everything is by appointment only now. I arrived a bit early and was able check in 15 minutes prior to my appointment time. I was called and the person helping me was efficient and informative. I had all the appropriate documents for what I needed to do. I was done in record time. read more

Issues with Jefferson County DMV: · My property tax up 28% last year. · Clerk fee on all four vehicle registrations. · Phone & utility bills include county fees All of these taxes and fees, I still can't do a walk-in to change title at the Wadsworth DMV. On top of that the DMV is closed on Fridays - impossible for working people without flexible time. Not to mention the confusing and conflicting information on the website. I believe that instead of treating taxpayers as customers, the county expects us to treat it as the customer. Vote every Jefferson County politician out next election. Stop wasting my tax dollars on heating/cooling and maintaining inefficient buildings and empty schools - hire DMV staff instead. read more

I had a very disappointing experience at this DMV location. The wait times were unreasonable even with an appointment, and staff seemed uninterested in helping. When I asked for clarification about a process, I was met with rude and dismissive responses. It felt like customers were treated as an inconvenience instead of being assisted. I hope management addresses customer service training and efficiency because people deserve better when they take time out of their day to handle official business. the person at the front giving tickets unprofessional!! read more

been trying to get another temp tag for a car the emission system has to reset it self went to the Arvada location this is the worse location to go to from the time i walked in they were rude the appointment system is a joke they never have any available when i got there they had 5 people waiting and 3 people working and a want to be security dick trying to be a big man!! staring people down like he was super cop he needs a different job like maybe cleaning toilets because he does not need to be the way he was the supervisor is the rudest unprofessional person I have ever dealt with she didn't care or even wanted to help I must of interrupted her social hour SO FOR SOME REASON THIS LOCATION HAS NO CUSTOMER SERVICE SKILLS AT ALL WHAT A WASTE OF TAXPAYERS MONEY THANKS FOR WASTING MY TAX DOLLARS read more

I was told by a phone call and by reading the website that you can transfer a credit from a registration of a car that was sold to someone else. Below is from the website: Unfortunately, county motor vehicle offices do not offer refunds if you sell your vehicle during its annual registration period. You can transfer any remaining prorated amount of your registration to a new vehicle (or another person) at your county office. Please be aware that transferring remaining credit is not an option online through .We went in to take care of this and get the new registration. I was told very rudely that no you can not transfer the credit to another person and she refused to have any further conversation about it. At the very least they should change the website. Jenn was very rude! read more

Amazing. My wife a couple years ago told me how great this office is, I kind of nodded and, ya know - whatever. Oh but then I discovered recently I'd let my license tags expire, and on a Corvette that's not good, it gets noticed. Made an appointment online, easy and efficient, got in a day later, took my printout for the appointment - was barely seated when I got called to the window. Super nice lady took my info, figured out what to do, took my money, printed and gave me a temporary plate wrapped in plastic and on a cardboard backing so you can use as a license plate (brilliant!). I found the emissions place up off 38th (?), they have an online that tells you wait time for each office and best time to visit. I was in, tested, passed, paid and on my way in well under 30 minutes. Another Jeffco appt today, again I was barely seated when called up, gave her my paperwork - within a few minutes I had new tags, registration and was on my way. This is how EVERTHING in life should work. Any chance of that every happening??? read more

I went online to get my plates for my truck and two weeks later my temporary tags had just expired. I went into the Jefferson County DMV and initially was told that everything is by appointment only. Was walking away and the lady running the number dispenser berated my for a short time claiming I was insensitive about their short staffing because I just walked in but then handed me a number. There was four people helping and one citizen of Jefferson county receiving help. I sat down immediately with a pink haired lady who was immediately rude and dismissive. She spent the entire 15 minutes chastising me for registering online and was explaining how fortunate I was for her giving me an extension on my temporary plates. These are our Jefferson County Public servants in action. read more

5 Stars, would drive here again. Try the license plate renewal. Hints of tin and just the right dash of reflective paint. The clerk was nice and attentive. Offered a great desert suggestion of a watermelon sucker that was to die for. read more

I went to the Jefferson County DMV in Evergreen and it was great. The clerk was really helpful and I was in and out. He really made my day with his friendly helpful disposition. read more

If I could give zero stars for Arvada/Vanessa (#11), I would. People like #11 should be DOGED. They forget that they work for us, we the people do not exist for them or to be put through thier abitrary beauractic crap. First off, I am a disabled veteran and had all the appropriate documentation, including a letter from the US Veterans Administration (VA). I scheduled an appointment to get a set of DV License plates for my truck. I arrived and was told the letter from the VA was not sufficient and that I needed a letter stating my disability percentage. I went home, printed out another copy of the letter stating the % and went back that day. I was told that the VA letter was not correct and that I needed a different letter from the Jeffereson County Department of Veterans affairs. I contacted a veterans service officer, and he sent the letter 3 weeks later. I returned, and Vanessa said she would be right with me. After 25 minutes, she grabbed her purse and hot-footed it out the door for lunch, leaving me sitting there. I raised the alarm and was sent to #17, a very nice woman (5 stars) I told her the story gave up all the documentation, and was told the original letter the VA sent was ALL I EVER NEEDED and was issued my temp plates in 2 minutes. The sour puss on #11, Vanessa is ill-informed and should be DOGED! Remember, you work for us; we don't exist for you to have a job. The disrespect for disabled veterans is atrocious and not acceptable. Semper Fi! read more

Had the pleasure of having Paula help me. I let her know I've never done the process of changing a title hoping to get some guidance. Her response was "We don't hold your hand her" & "we make you grow up in CO" I was not expecting someone to hold my hand just some guidance and patients. After messing up on a number on a doc she scolded me about and I explained that my dyslexia got the best of me she proceeded to scold me. Not sure if she was just having a rough morning and was not ready for helping people out. When I went again I worked with Emi & she was great !!! Was helpful answered all my questions. She didn't seemed annoyed by me or rude. Was laughing with me and patient. Thank you Emi !!! read more

Renewed a vehicle registration today with Vanessa and was the most painless DMV experience I've had in atleast a decade. Vanessa walked me through how to make sure I could renew on line going forward, was very transparent about fees, and knowledgeable. read more

Just left this DMV office. I my wait was less than 10 minutes. Gina was friendly and efficient and handled my paperwork it 5 minutes. Great experience! read more

Top notch! Maybe these negative reviews are coming from folks who hadn't double-checked what they need. I made an appointment the day after deciding to stop by and was out in 20 minutes, even with the logistics of switching registrations and titles from out of state. Vanessa was very helpful and friendly; took care of all the paperwork in a flash! Most DMVs I've dealt with have been mediocre at best, occasionally hostile. Not the case here, so I had to leave a positive review to help balance things out. read more

I called this dmv twice. Confirmed all required documents for registering a vehicle that I inherited from my mom who died 2 years ago both times. I made a appointment and took time off from work. I'm a bmw technician for a dealership. I complete VIN inspections for a living every day. However they declined the VIN inspection. All because it was performed by me. A certified VIN inspector. Now I have to take more time off from work, get a new VIN inspection done by a coworker, and drive 45min to an hour both ways to this dmv all over again. I'm highly dissatisfied. When I asked to speak with the manager. The manager defended the clerck and told me I had to come back the next day. It's a shame that we pay these people's wages for them to be awful for no reason. read more

I was in and out super quickly, I got there 5 minutes before my appointment time and I only waited maybe 5-10 minutes to be called to a counter. The woman who helped me was great! You do have to make an appointment but that's probably why this went so smoothly. 10/10 recommend read more

on September 14, 2023 I had a scheduled appointment at DMV in Arvada off 64th and Wadsworth. My appointment was so quick and very informative the gal at counter 6 explained to me everything I needed she took the time to show me additional types of plates and was very nice. I was pleasantly surprised cause it is not always this positive. As much as it is pain to make appointments I think it works so much better and is way more efficient and quick. Judy Broncucia read more

When you go on line they not only charge you some bs 3rd party fee and then they sell your information. I get so many spam emails and phone calls doing it this way. Next time I will waste their time with an appointment. Don't renew on line, scam. Go in person every time and save money but more importantly, save yourself from all the crap calls and emails. read more

The employees are helpful and things move quickly. However, PLEASE bring cash with you as there is a $24 fee to swipe your card.

I had a great experience here, never been to such a friendly and relaxed DMV. I registered my car & they were super helpful and patient when I didn't have some of the documents I needed. read more

Rave review for the Arvada DMV! I have commercial vehicles that require me to visit DMV at least once a month. After visiting the Golden DMV (1.5 miles from my office) and being treated poorly on more than one occasion, I now drive 9 miles out of my way to be treated with respect and kindness at the Arvada DMV. All of the counter clerks are extremely pleasant, very helpful, and seem to genuinely want to make your visit to DMV as quick and painless as possible. I recommend you set up an appointment before going in, but I've seen supervisors come out from the back to help the line with walk in crowds. Also, bring cash or check... they charge extra if you use credit or debit cards. read more

Nicest dmv I've never been to. From the security guard to the lady who helped me at the counter. Great service

Danielle at Counter 6 did a great job with a complicated project : creating new registration and license plates for a Collector Vehicle. She explained every aspect of the abundant paperwork carefully and clearly. The entire visit was quite pleasant. read more

It could not have been easier or quicker. So why only 4 stars. I am from NJ, the highest taxed state in America. Even there it would have only cost me $250 to register my car. Here it was 1508.75. Am I the only one who thinks this is obnoxious. In addition, I was considering the special black plate. How much...$40. Well, OK but guess what...$20 extra every year after. For what? And I have this to look forward to every year. Why hasn't anybody said something about this Oh, BTW. 3% extra to pay by credit card read more

I usually do whatever I can online. But in my experience when you need to register a new vehicle you usually need to go in person, thankfully, that doesn't happen often for me. PAULA was so condescending, there really wasn't any need at all for her attitude. It's the holidays, they were not busy at all. I had ALL my paperwork, I took in some plates off a vehicle I had sold just in case I could use them on the new vehicle (recycle?), but she had to give me an unnecessary lecture on why they couldn't be used and then sat there looking at me like I was wasting her time. Then she asked if the vehicle was sold through a dealership, I thought she was still talking about the one I sold!! No, she was talking about the new one and again gave me an unnecessary lecture about how she explained which vehicle she was referring to! I had ALL my paperwork, all she had to do was look at it!! Why??? Why can't people be polite and kind? Why is it so hard? If you hate your job, QUIT!! Especially if you don't like dealing with other humans!! We all have our stuff going on in life, none of us ever know what another might be dealing with!! I went in there having a good day, walked out wondering what just happened!! Maybe soon all those jobs will be done by kiosk??? read more

I would like to give a major thanks to Karen! Today was a struggle and she was very patient and kind and made our experience go by super quick and easy. We are so happy and relieved. Thanks again read more

Very quick! I have an appointment at 1-15 for car registration and I came at 1-10. I'm done at 1-15. Everything was fast and easy! I appreciate Vanessa for her help! read more

Good service for the community in a good time for the city of Arvada has become my go to destination for service

Door greater guy today and a few days ago as well is so welcoming and kind, and positive. Everything is very well organized and there was little to no wait time. Registering my new car took less than 15 min. Thankful for the speedy process. ​ read more

Went online to schedule an appt for 8 am this morning. It went fast and smooth. The lady Christy was VERY helpful and fast. We were in and out in under 10 mins Positive experience! Security guard was very nice as well. GOOD JOB DMV ARVADA! read more

Hardly ever have to wait long. Last visit was only 10 minutes. Just don't go during busy, busy times. I usually go middle of the week and month. read more

If I could give a negative star I would. I am military (may be deploying) and needed a used vehicle. I bought it without a plate. I have been to the DMV three days now, each time needed different paperwork and each time I had asked was anything else needed, and it keeps changing. The people that work there are rude. There were three other people in line that were also turned away without getting what they needed. I am not sure where these other reviews are coming from. This is the worse experience I have ever had, and yes, I still do not have a plate. read more

I need to clarify this review... only the Golden office totally sucks!!! I have gone there twice to get titles for out of state vehicles. They always find some completely lame reason to not be able to do it. Then i go to any other office and it goes through no problem with exact same paper work. They also have looked over paper work told me what to bring back and then when you bring it back it is not enough. The Golden office takes pride in rejecting you. Other offices take pride in taking care of you read more

I have never, ever, ever had a more positive experience getting my car tabs renewed. From the moment I parked, to the moment I stuck my new sticker on was about 5 minutes, total. WHAT? That's right. You pull up to a small office building, which also houses the Sheriff's Office (denoted on a wooden sign, saloon style.) So Evergreen. The only other office in there is the JeffCo Motor Vehicle office. Come on in. You can take a number, but you don't have to. Sit in the cool, old, wooden pews, or not. You'll probably be helped very soon. The people working here were super friendly, good at their jobs, and efficient. The only bummer is the lighting--somebody please get rid of those fluorescent tubes. They're horrible. Bring some more light up in there! Otherwise, this was an amazing experience. I almost look forward to the next time I need to get something done at the DMV. Crazy. read more

I came here to register my car expecting that I was in for an hour long ordeal but I had the best DMV experience of my life. I didn't wait long at all (maybe 10 minutes) and the clerk was friendly and helpful. read more

I walked into this place on a Friday afternoon at 3 p.m. On the last day if the month...it was packed to the rafters. I pulled number 481 and they were on 400. If it hadn't been for the fact that I had waited until the last day of the grace period for my registration ( don't judge, I was busy with all the other stuff I'd been procrastinating). So I stood there, assuming I'd be home around midnight) and even eventually found a seat. Was out of there in less than an hour. An hour you say? Who would give 5 stars for an hour wait? I was A-mazer they were able to get 80 some procrastinators ( anyone who wasn't desperate like me would have come back another day) through there that quick. And they were nice! Pick this one if you can..they got it figured out Tip....know what you need to have before you go.....not having it wastes your time and slows it down for everyone read more

Not too shabby for a government office. They have changed the numbering system - modernized it a little. Be sure to grab your number from the computerized kiosk at the entrance. I went in after I renewed my plates online and the post office mangled my paperwork and lost the sticker. There were a ton of people in line ahead of me, but the wait was only about 10-15 minutes. They don't have WiFi, but my cell signal was strong and I just watched Netflix while I waited. A-OK! read more

I went prepared with coffee, lunch, ipod with ebook, and fully charged phone expecting to wait at least an hour this lovely friday morning at 10am.... After pulling an appt ticket, (I was 351 and they were on 342) I think i waited about 8 minutes before I was called up and was out the door within another 5 minutes..... !! And the people working were FRIENDLY!! It made my whole day. read more

Well what can I say? Like most DMV you should always expect to wait. I was in there for about one and a half hours. Lot of empty places as in not enough employees. Lobby was full. I was able to get my issue resolved and the lady was very nice. Cant say I will be back but if need be I will come back here again as in the past. Happy motoring. read more

I recently purchased a new car, and of course have to go get plates for it. Unfortunately, Jefferson County appears to be behind on the paperwork... but the 2 Jeffco employees I worked with on this issue were great. Since my paperwork had not arrived yet, I called and had a super helpful conversation with Kevin about what to do. Upon my Wednesday morning visit to the office, Sadie was cheery, helpful and easy to work with. I had a short wait - maybe only 15 minutes, and the waiting area is clean, warm, with ample seating areas. I wish I could have taken care of everything on one trip - but that's how it goes. read more