I had an emergency with my drivers license and needed to renew. The kind man saved me by getting me…read morein. Thank you for your kindness!

Went to get a driver license. Got temporary license. After 30 days still no license and temporary…read morelicense expired. Almost impossible to get a person on the phone. Finally after calling multiple times over multiple days it finally goes through, now you are on hold for 45 min. Ultimately being told they had an oops, my choices are making another appointment, which is a month out, and do the whole thing all over again OR try to renew online and pay the fee again. Utterly ridiculous. I am literally paying for their utter incompetence.

Everyone that works at this DMV needs to be fired. They were all incredibly rude and combative, and…read morethey did nothing to help me simply register my car. Unfortunately, there are no other options for Broomfield residents, so best of luck to you all, but my experience with the employees of this DMV was nothing short of miserable.

For weeks I had been dreading my impending visit to the DMV. My experience coming to the Broomfield…read moreDMV was actually pretty smooth! I did not have an appointment and it was pretty packed when I walked in and I expected to be stuck here for hours. The queue moved very quickly and the four employees working at the time did a fantastic job keeping things moving, and with a smile on their faces. My issue was resolved quickly and I felt confident in the information I was given, which is always huge at a DMV. About as pleasant as a DMV experience as one could hope for!

For starters, be nice to the staff at the DMV! Help them help you. Come prepared…read more Everyone that assisted me during my visit was patient, polite, and helpful. Arrived close to opening time. Had to wait outside briefly, then was invited inside by security. Checked in at the front, got a ticket with a number, had to wait maybe 20 minutes (if that). My number was called, I went to the window with my documents. Piece of cake. I was in and out with title + registration + plates in less than 45 minutes. Smoothest, easiest DMV experience I have ever had.

This experience was exactly what I thought it would be. I got there 10 min after they opened on a…read moreTuesday or Wednesday, waited almost 1 hour outside before being able to get my number, waited another 4 hours...just for them to fully skip my number. Waited an additional hour after getting a special S number (they verified I had been skipped) and then I decided to give up and try another day. I returned the next day, waited almost 2 hours, and then was finally able to register my vehicle. I honestly wanted to give them 1 star, but I decided on 2 stars because the security guard at the front and all of the staff members inside were actually very friendly and pleasant. This is unfortunately just exactly how a DMV works, and as long as you expect it going into your DMV experience, you shouldn't be let down. Nevertheless, I will say that this DMV could do a better job at highlighting which services they no longer provide. It is my understanding that they recently stopped providing specific services, because SEVERAL individuals waited in line for hours just to be told that they could not complete that transaction there. I think that is unacceptable, and services should be very clearly posted everywhere. Also, you have to check in with a staff member at a desk in order to get your number, and they ask you what you are there for. Issues like that should get ironed out there, not after waiting several hours.

Worst place ever, I need a drivers license to commute to work…read more I was kicked out of the office and threatened that to have the police come. This was beyond evil, how do I get to work without a drivers license. I went to the Parker DMV no problem, I was told to wait and I was given my license, the Aurora office is a disgrace and should be closes permanently. No one has the right to be this cruel and treat patrons like dirt.

I paid my car off received my title and it's crazy my registration 2025 shows my husband and I as…read morethe owners because the car was paid off before hand but I go to renew this registration shows Partner credit union Lein holder when they clearly are not!!!!!!!!!!

This is the county office where you get and renew tags for your car. It is not the state driver's…read morelicense office. The staff here is very efficient, with an automated number system for service based on the type needed. For simple renewals, including getting replacement tags, it almost always goes very quickly. Since we have had some issues with leaving anything of value in our porch mailbox, I usually renew in person here, as I am in the neighborhood of the office regularly and I do have the time. Just don't come in the first or last days of the month when it is the busiest.

This is the DMV location for vehicle registration and license plates. My experience with living…read morearound the country is that most DMV's do not offer the best customer service because we all have to go there so what's the use? It was very refreshing to not have to prepare myself for that "usual" experience. The rep that I worked with was polite, patient, and seemed to enjoy her job. Maybe its the fresh air or the scenic mountains that sets everyone at this branch at ease, but I'll take it! A few tips: 1. Show up within the first hour if you can carve out time (between 8-9 AM). You will virtually have no wait. 2. There is a computer when you first enter where you must select the reason for your visit. It will spit out a ticket and when they're ready they'll announce the number on the ticket. 3. They do accept credit cards, checks, and cash. Beware: they upcharge about 2.7% for credit card use. 4. As with most DMV's come prepared: be sure to have insurance, proof of residence, ID, etc. Otherwise you'll be turned away. For proof of insurance you can show an insurance ID through you cell phone.

Went smoothly and staff very professional. Relatively easy process and took less than half an hour…read moreto renew drivers license.

They make people wait outside it's very bad there…read more They are very rude and very slow the security also very rude

This place is not so bad...for a DMV. I went in to get a new license, and I wasn't quite prepared…read morefor what this would entail. The Building- This building is run down. I'm not sure when it was updated, but I'm thinking 1980 something. It's dated, looks dirty, and is in a strip mall where some ladies were looking for customers to take to the motel across the street. The Process-I can tell you that there are people with appointments, who are in and out in 15 min or less. For the rest, it could take a while. Not an extremely long time, but they speed up dramatically when it's closing time. The Employees- Yes, it's obvious some hate their jobs. Most are friendly and courteous, a few were curt and in my opinion, need a hug, a role model, or someone to tell them things are going to be ok. The Customers- Wow. This place has a rough crowd. There is a sign to let you know you will be removed for being loud or violent. This is a bring a book, dont make too much eye contact kind of place. For those in the know, it's prison rules in here. It was a pretty good experience, but the tension in here could be cut with a knife. Good luck, and remember you can renew online before your license expires, and skip this whole experience.

If there was a 0 that's what I would give this location. The day of my appointment the system went…read moredown. Alex (the lady checking people in) was the rudest person I had ever met. As I watched people come in not aware of the situation. She treated each individual as if they didn't understand what she was saying, before they could say anything she would cut them off rolling her eyes. Alex had a very distasteful demeanor. Poor customer service. She shouldn't be the face representing the state. I will never return to this location.

We came in to get a marriage license (with an appointment), and had a very smooth experience! We…read moregot directions up front and found our waiting area quickly, got a ticket, and probably only sat for 4/5 minutes before being called up. The whole process took about 10 minutes sitting at the counter, and the lady was very nice, and congratulated us. We did notice a typo as we left, and came back to wait another 1/2 minutes with a new number, and got this corrected right away. It was our fault not noticing but they were very kind in fixing this quickly! Overall an incredibly smooth process. I am from NE and these things take much longer there than at this office!

Heather was fantastic at assisting me with getting my title work corrected and in order without…read morefurther issues. Found everything necessary for my to not male numerous trips and was definitely customer friendly! 6******.. PL.