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    Jeffrey A Livingston, MD

    3.9 (7 reviews)

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    CareSpot Urgent Care of Vero Beach

    CareSpot Urgent Care of Vero Beach

    2.7
    (79 reviews)
    3.3 mi

    I have been there 3 times Front desk is friendly and…read moreefficient. Nurses and nurse PM treated me well and were very attentive. I checked in with my primary doctor and he concurred with with the diagnosis and treatment. I am very pleased with the treatment and results. A nice touch is that they call a few days latter to check up on you and to make sure all is ok.

    I made an appointment yesterday because I developed sudden, severe pain and swelling in my finger…read more While it may sound like a minor complaint, by Sunday morning the pain had become excruciating. I could no longer fully straighten or bend my finger, couldn't make a fist, and the swelling had extended from the base of my finger into my palm. The pain was so severe that I couldn't comfortably hold my cellphone or even pick up my son. When scheduling my appointment, I wrote "possible trigger finger, maybe an X-ray" because I was simply trying to describe my symptoms--not diagnose myself. At check-in, I was turned away by the front desk before ever being evaluated by a medical provider. I was told, "They can't do anything for a trigger finger." I explained that I didn't know if it was trigger finger and that I was only listing it as a possibility. I was then asked if I had any trauma to the finger. When I said no, I was told an X-ray wouldn't help either. What concerns me most is that no one actually examined my finger. No provider looked at it, assessed the swelling, or asked additional questions before deciding I couldn't be seen. I went to another urgent care immediately afterward, where I was promptly evaluated and diagnosed with cellulitis. I was started on antibiotics and prescribed ibuprofen, and within a day I experienced noticeable improvement. While it still hurts, I can now move my finger much better. My complaint isn't that the diagnosis was missed it's that I was denied a medical evaluation altogether based solely on what I wrote as a possible diagnosis during scheduling. Patients often describe what they think might be wrong, but that should never replace an actual assessment by a healthcare provider. I hope this office reviews its triage process so that future patients with potentially serious conditions are not turned away without being examined.

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    Jeffrey A Livingston, MD - earnosethroat - Updated August 2026

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