Dr. Dawson was highly recommended by my children's pediatrician but at a different location. We…read moretried to go to that location but they didn't accept our insurance. We looked him up because he was so highly recommended by our pediatrician and found that he works from this office so we decided to make our appointments here. My complaint comes in when we tried to schedule an appointment. They do accept our insurance but we were turned away because they said they need photo identification for my 8 yr old and 11 yr old child. This wasn't mentioned to us until we mentioned our son was Autistic. I have several children and several of my children wear glasses and we have NEVER been asked for identification for our children. We explain we are a homeschool family so there is no way to bring photo I.D. Their response was they will confirm if this will be an issue and call us back to which they never did. We had to call to find out they are refusing services. I have looked everywhere on their website and don't see anywhere on the website that says we will turn you down for services due to lack of identification regardless of age. If their pediatrician who takes a photo for my children's files and can confirm my children's identity is recommending us to a particular Dr that works here why are we being treated with such disregard? Not sure if this is truly a policy because I don't see anywhere on your website other than "we treat you like family" on there or if this is a we don't want your Autistic child here issue which then becomes an even bigger problem. This doesn't feel like proper professional decorum at all. This was our first time dealing with this office my other children have gone to other places and never was I asked for identification at their eye appointments for any of my children. I've asked several other parents and they have stated the same when it comes to making eye appointments for their children. We only tried to go here because our child's pediatrician stated Dr. Dawson is great with children and would be a great choice for our Autistic son. At this point even if the situation is rectified I would never recommend this office just due how it's been handled. I will just go to our usual eye Dr & make sure to let their pediatrician know how Dr. Dawson's office turned away my Autistic son and my daughter due to lack of photo identification with no call back after we were told we would receive a call back to confirm. If this policy is correct please state this on your website. I myself wear glasses and have also never been asked for identification when going to an appointment. I will also be asking in the several autistic support groups & homeschooling groups I am in about this office to find out if this is a pattern from this location or just a personal isolated event.

I was able to make an appointment and was seen shortly upon arrival. It was a great experience…read morefrom start to finish. They were able to take an image of my eye and I was able to avoid dilation. Dr. Desrosiers did a very thorough exam was very helpful in explaining and answering questions throughout. I was able to order a pair of glasses after my exam and look forward to receiving them!

Visited them a while back for eyeglass repair and was happy with their service…read more Called them to make an appointment for eye exam and glasses. Their exam fee seemed standard. When I asked about getting just lenses for existing glasses I was surprised at the price: $200-$500. I started questioning the price, and from that point on the rep was rushed and trying to get me off the phone as fast as possible...extremely rude. I may have still gone with them if that's the going rate for lenses nowadays. But, after this convo, not so much...they lost a potential customer.

They accidentally forgot to add one of the things to my prescription eyeglasses and they took it…read moreback. Got it right had no problems, easy appointments, friendly staff.

They tried to charge me for a routine eye exam and told me they "take my insurance, but NOT for a…read moreroutine eye exam? Why else would I go there--beware of these people, Dr. Swindler is a fitting name. Even the people in the lobby were shaking their heads while the receptionist tried to explain the logic--everyone needs an eye exam first, but that's extra????? Good luck with your business practice!

My wife and I are very please with with this place. I had serious floater problem and the Dr. Baudo…read moreremoved everyone of them. Cyndee Beach in the Optical Gallery is an extremely wonderful and technically talented Licensed Optician.

This review is for ANDREA EVANS, a Licensed Optician working at the Optical Boutique inside The…read moreCenter for Advanced Eye Care. Andrea offers exceptional proficiency and dedication to customer service that made my visit outstanding. Her keen attention to detail, personalized guidance, and welcoming demeanor consistently exceed all my expectations. This is the second time in three years that I have used Andrea's expertise and care, which rendered me with perfectly made glasses and complete satisfaction. If you use the boutique, ask for her by name. Don't settle for less than the "best".

Dr Brannigan is the best. Spends time explaining everything. Very thorough with his diagnosisread more

Excellent place to take good care of your vision. Easy to find an and lots of parking. They have…read moremany Doctors so you can usually get an appointment fairly soon. Highly qualified personnel and all are friendly and efficient. My husband and I both go there.

Stay away from this factory of care where the aim is to keep the assembly line moving without…read moreinterruption. I found Dr Tate abrupt and indifferent. I first saw an assembly line of pleasant assistants who did their assigned task but referred all questions to Dr. Tate who I would see at the end of my visit. When Dr. Tate finally entered the room with a forced smile, he didn't answer my question about whether or not surgery was even warranted at this stage. He just nodded with an abrupt assurance I would be pleased with the results. Clearly, he just wanted to move on. I'd probably have overlooked all of this if I were happy with the results, but my vision is worse. When I called, I was told I needed to give it more time. I knew pursuing this would just be inviting a series of brushoffs. Stay away. Don't get trapped in this assembly line of care.

I previously went to Dr. O'Brien for an extreme eye irritation. Turned out it was a small piece of…read moremetal. He was very professional and very thorough in the exam. He immediately extracted the metal and provided the right medications for quick recovery. I liked him so much I decide to see him about performing a lasik touchup (I had one 20 years ago elsewhere). After an extensive exam, he advised me that it was possible for him to perform, however, not recommended due to possible complications with my reading vision. His integrity, along with his knowledge and professionalism completely won me over. I will go to no other eye doctor from this point forward.

From the owner: Dedicated to Providing Customized, Personal Eye Careread more

Wonderful experience beginning with my call to make an appointment; my actual appointment; my order…read morefor my desk glasses, and finishing up! Dr Kepley and his staff were kind, knowledgeable and explained everything about my appointment.

I went to Dr. Kepley for over 30 years and always had great service and eye glasses were always…read moreperfect. Charging me from $400 to $500 for one pair of glasses. But the last time I went there, they refused to take my insurance, for even the exam. VERY DISAPPOINTED. When he fired the male optician and hired the arrogant woman that used to work at J.C. Penny Optician the whole place went to heck. At one point they hired another optician that broke my glasses and wouldn't fix them, he ended up working at walmart. After 15 years they lost my records and had to start over. When I called to find out what the progressive lenses that they used, they would only tell me they were Kodac, but would not give me any more information. Always liked Dr. Kepley, but I guess he doesn't need the money anymore and he can pick and choose who he wants as patients.