After nearly 21 years as a patient of this practice, I am writing to formally notify you that I…read morewill be transferring my dental care--and that of my entire family--to another provider. This decision is not a reflection of the dentist or the clinical care, which has always been satisfactory. Unfortunately, it is the result of ongoing issues with the back-office billing process under the current office management. Due to repeated billing negligence, I was forced to pay over $600 out of pocket, ultimately including payment to a collection agency for charges that should have been properly handled and reconciled by the office. Today, when I contacted the office to have my account reviewed after resolving the collection, I was placed on hold for over an hour without resolution. After nearly two decades of loyalty, this level of billing mismanagement and lack of responsiveness is unacceptable. Patients should not bear financial consequences due to administrative errors, nor should they have to expend excessive time attempting to correct them. As a result, I will be transitioning myself and my family to a dental practice that demonstrates greater accountability and appreciation for its patients.

After getting taken by Sage Dental and poor repair results by Freeman Dental I came to Lipson for a…read morefree consultation and I'm soooo glad I did. Dr. Gilleland and Dr Gupta told me I didn't need all of the expensive dental work the other 2 dental group tried to get me for and they fixed my issues for a lot less with great results. Dr. Gilleland even totally re-did my crown because he did not like the way it was sitting, he didn't just try to drill and fix it. I really appreciate him going the extra mile. The entire staff has been super kind thus far. I strongly recommend this office.

I would not recommend this dental office…read more My appointment was canceled last minute due to short staffing, which I understood. At my rescheduled appointment- overall the office felt unprofessional (very loud music and staff behavior not appropriate for a clinical setting). My biggest concern was my son's visit. He was scheduled for a scaling/gingivitis cleaning, but the entire procedure was completed in 18 minutes. That seems unusually quick for that type of treatment. When I asked about it, the staff was dismissive and unprofessional, and the explanation I received did not address my concerns. On top of the front desk staff person that was checking people out was beyond rude and unprofessional. Due to the lack of professionalism and my concerns about the quality of care, I will not be returning.

Why do dentist offices tell you they accept your dental insurance and in the end you pay for the…read moreservices provided. Why can't it be that the estimate that you're given is denied by the insurance company. You end up with a bill !!! Is it the insurance company or billing? I even think after the bill from the insurance I was told I was out of network!! Why is this not known ? You do provide them with your insurance!! What's the problem??

My son was referred to Oral Surgery Associates from our pediatric dentist for a tooth extraction…read moreand I was hesitant given the bad reviews - however we had an absolutely incredible experience from start to finish. Dr. McAndrews was absolutely amazing as well as the entire staff. I would definitely go back if needed and recommend it to others.

Easy and fast place got in and immediately attended me the surgery was easy and quickread more

Smoke Rise Dental was a breath of fresh air after dealing with larger shady corporate dental…read moreoffices in town. The staff here is very kind, professional and timely. I had x-rays and cleaning, both of which were quick and simple with great communication throughout the whole process. We look forward to returning for future cleanings.

Great place to have dental work done. Nice environment with nice people making u feel extremely…read morecomfortable at all times.

Had a dental emergency yesterday and with exception of one other place Quick Relief was the only…read moreoption I could find . I called around 530 and was told to arrive at 630 by a very friendly man. I arrived late with my small human in tow and they staff could not have been friendlier. After xrays and paperwork my tooth had to be extracted due to physical damage. I was in a great deal of pain , the doctor was welcoming and calming and had to give me three injections. I felt none of the injections ( I hate and terrified by the dentist ) from time of injection to extraction was a total of 9 minutes and that was allowing the injection to numb. there was no pain what so ever , fast professional and i can not recommend enough. this office while not fancy is full of professional, loving and amazing doctors . Tooth pain thank goodness for this office and thief hours

I had nowhere else to turn and my teeth was really hurting so i went to this denist and they did a…read moreawesome deep cleaning on my teeth . They were also very friendly and helpful . I will defiantly recommend their services . They very professional and good at what they do. I now have a regular denist to go too . It's worth the long drive !

She doesn't do a good job to me. It's about money to her. Always going back for something she…read moredidn't do right the first time.

This place makes you feel like you're part of a family member! They are warm & welcoming. Great…read morestaff & friendly service. They are honest & caring about your needs & concerns. I trust them a lot! I have been to two other different dentists & were unhappy w/ them. I'm glad I made the switch!

This family dentist practice should get 10 stars if it was available!…read more I went for a routine cleaning recently and my dentist noticed that an old filling had broken off. I had no clue, but Dr. Nguyen is so thorough, he immediately saw the incomplete filling. He replaced the old with a new, porcelain filling within a few days. Barely felt a thing! I've been pleased with Dr. Ngyen and his staff's gentle dental service since 2002. I highly recommend them!