This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

I Went to see DrAltaha today as i was referred by Dr Choi whō unfortunately closed her practice, a…read morevery very different oncologist. if you want the straight and narrow routeof the AMA standards im sure he is a fine doctor, really. However I took an integrative route, no radiation and no lymph node removal. I work with an ND and a Chinese doctor. My blood reports improve and I am strong and Sharp after 3.5 years from diagnosis no recurrence. NED He wanted me to do a CT Scan to see if the cancer had spread. What a thing to say! And he wont support on my Team with monitoring unless its AMA way or the highway. Zero flexibility. After I Left the office i cried. I Will look for another oncologist, even in Oahu if need Be.

Lol, I started this page for Dr. Altaha so I could be the first to review him and life got in the…read moreway so I'm very glad that others feel the same way as I do and gave him 5 stars as well. First off, THANK YOU Dr. Altaha for keeping me alive all these years. You are the ONLY Dr. on Maui who treats me like a person and not a number or "patient". You always remember who I am and my medical history. (And even if not, he does a good job reading up on the chart prior to walking in and faking it. Lol. Which is still huge!) Because of this your value is immeasurable. He is thorough and caring and doctors like him don't really exist anymore. (Most I go to are overwhelmed, impossible to get in touch with, 6mos out for an appointment and then when you finally get there don't remember you and rush you out. ) Dr. Altaha is the reason I am still here after having hereditary blood clotting issues. I am grateful.

I saw Dr. Ryan Smith, and first of all, he sat down and spent time with my husband and me, which…read morewas appreciated. He was approachable, concerned, and professional. He was familiar with dysautonomia (POTs) and the type of care I would need. His staff followed through with the insurance to get the necessary medication approved for me. They also sent the referral I needed and the information required for me to be seen. Being chronically ill with mostly invisible disabilities and the fact that I am young typically make my medical experiences difficult. I will sometimes feel I have to prove I need help. Then, continue to make multiple follow-ups for basic care. That was not the case with Dr. Smith; he understood and started helping me immediately. This was the most seamless process I have experienced related to my complex care. When we left, I looked at my husband and asked if we really just got answers and a treatmentt visit. plan on my first. We were both so happy and grateful. The only thing that could be better is getting the portal information (website and login information) at the first appointment so I can confirm and communicate with the team any challenges with getting meds approved, etc. But that is so minor!! If you are looking for a cardiologist, I recommend Dr. Smith at Maui Cardiology. As a home health RN on Maui, I am so grateful that we have a provider like Dr. Smith here. I hope he never moves off the island!

1 Star because Dr Muto is a nice guy. I had a 2 minute videocall with him and he was quite…read morepersonable. I'll never know if he's a good doctor though because his entire office staff team are entirely unaccommodating in making appointments for anyone with special needs or guaranteeing an appointment time for anyone with special needs - which we are. They do not text or email. They do not have an online appointment system and they do not have any email or any way to notify them of anything if you are hard of hearing or otherwise cannot use an audio phonecall. They sent me finally a message link through an app., and when I replied to that with the appointment times that would work for us, I never got any reply from them or confirmation that they even received my message. And I tried to log back in a couple days later to check again if they received my message trying to set my appointment time and the whole message link had expired and said "conversation expired."so there was no way for me to login. I also have an extremely tight schedule as someone who is the primary care provider for someone who does not walk or talk and has to be back at the home every day by 11:30 to sleep. We finally reached them by phone once which was the team effort because phone calls are not easy for our family, and we had a set appointment at 10 AM and they could not guarantee me that we would actually be seen at 10 or anytime in the morning and may have to wait several hours even though 10 is our appointment time and we have to leave by 11. I explained the entire situation and said that I absolutely have to leave the office no later than 11 and they could not guarantee that I would be seen before then. It's amazing that in six months they could not set up any kind of system to text or email for someone who cannot get on the phone easily. The Dmv was more accommodating and gave us a disability placard which I was prescribed from my PCP (which is not easy to get), hopefully they would've had a disabled parking spot for us at the clinic. I like to comment on those things for others who need it - but since they never managed to set up an appointment for us in which we would be seen at a specific time, I'll never know that so I cannot comment on that for sure. On that note, I can say definitely if you are hard of hearing or deaf or otherwise disabled or with special needs, and need a texting or email service to set up your appointments like we do, this is not the office for you. That will mess around for seven months and not accommodate your needs while your heart issues continue unexamined and untreated. I'm sure they'll never read and respond to this review right? Since they can't even text me or email me or manage their own messaging portal? Let's see. Maybe Yelp is the secret.

I don't think my doctors get enough praise! I have been seeing Heather Milovina for about 3…read moreyears. She is my OBGYN and every appointment I have been met with compassion and everything explained to me where I fully understand it. I've never wanted to go to the doctor, but she makes my visits something I can look forward to. Understanding what's going on with my body is important. I also see Gabrielle O'Sullivan and she is absolutely wonderful. You can tell these two doctors genuinely care and are always there to answer questions.. Thank you so much for everything.

This review is for the Ob/Gyn department. I switched to Malama at 32 weeks pregnant and I'm so glad…read moreI did. The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both incredible, so competent and skilled and kind. Out of the 6 providers, I felt totally comfortable with 5 out of 6 of them - which is pretty great! I gave birth a few weeks ago and had a very positive experience thanks to the wonderful people at Malama. Dr Casey was my doctor who delivered my baby, and I felt 100% confident and comfortable with him, knowing I was in great hands. Heather was there the next day, which was great, because I was seeing her the most during my prenatal visits (she is an incredible midwife), and she has a wonderful presence about her - she cares so much about her patients, and you feel completely comfortable in her care. I would highly recommend Malama if you are pregnant, I think they are the best on the island as far as prenatal care and caring about women's birth experiences.

I have come to realize that many of the top medical professionals are not in Maui Medical Group…read more The Waterford Vein Institute is an excellent example of quality patient care from beginning to follow-up. The building from the outside looks like an old warehouse but the office itself is very professional and comfortable. More importantly, the staff who greet who and check you in/out are so kind and caring. I also had very good interaction with the ultrasound technician and the P.A. Lauren (Dr. Lauren). The medical staff are very considerate and listen to patient needs and questions. Dr. Lauren is very knowledgeable and takes the time with the patient to make sure they understand the results and know how to proceed. Thank you Waterford Vein Institute for making medical and patient care a priority.

I originally posted in 2017. My husband, who Dr. Waterford so kindly cared for passed away in 2020…read moreof Alzheimer's. I find it odd, but I have the same condition my beloved had, and now I'm under the kind care of Dr. Waterford. After 8 years, I still sing his praises. He takes excellent care of me and my condition. I appreciate him and each one of the staff I've encountered. From the gal that works at the front desk, his ultra sound tech, his assistants...all wonderful caring people. If you have the privilege to have Dr. Waterford as your care provider, you are indeed in good hands...and lucky to have him.

Setting the initial appointment was easy. Dr. Birch was very knowledgeable, pleasant, and had a…read moregood sense of humor. He was direct and to the point, which I appreciated. He took the time to carefully and clearly explain all the options. The Kahului office was clean, conveniently located, and easy to access with parking right out front. That's where the good experience ended. Dealing with the support staff to get my prescription filled was a total nightmare. I provided them with the contact information for my pharmacy and was told at checkout that they would send the prescription electronically. I called the pharmacy the next day to confirm. The prescription was not sent in. I called Dr. Birch's office and was told by a sweet support staff the pharmacy was not in their system, and she had to ask her manager to add it. I asked her to call me to confirm when the prescription was sent in. Several days went by with no call. I called the pharmacy. The prescription was not sent in. I called Dr. Birch's office again and spoke to the same sweet support staff who checked and said it was faxed the day before and, oh but wait, it did not go through. No one called me to notify my. No one called the pharmacy to check the fax number. They simply did not follow up at all until I called. The support staff checked the fax number with me, which is on the pharmacy's website, and they had one digit of the number incorrect. I was told the prescription would be faxed in that day. The next day I called the pharmacy and they did receive the prescription, but it was for the wrong amount. The prescription wasn't sold in the quantity ordered on the fax, so they pharmacy couldn't fill it. It only comes in one size. The next day I called Dr. Birch's office again and a different support staff answered, who transferred me to another staff. I think her name was Angie. I explained that the prescription they sent in was for the incorrect quantity. With all the delays filling it I expressed my concern on timely refills as it's required use was 9 months and they only prescribed enough for 10 days - 20 if I used it once a day instead of twice a day as prescribed. She was extremely rude and sassy. She stated, "So, you want me to tell Dr. Birch..." inserting my concerns in a rude way. She was not the least apologetic for all the mistakes. She blamed me for them faxing it to the wrong number. She didn't acknowledge that they wrote the Rx for the wrong quantity, so the pharmacy could not fill it. The patient should not have to do so much leg work to fill a prescription. While Dr. Birch was kind and respectful, his support staff was the exact opposite. There was no excuse for Angie's sass and rudeness. She should be fired. It's such a shame... if it wasn't for her, Dr. Birch would be 5 stars. She ruins his whole practice. I know mistakes happen and was tolerant until I spoke to Angie. I opted to keep treating with the over-the-counter medication.

Initially, when I went to the Island Foot Specialist I had a good appointment. Actually, this…read moredoctor's office is one of the nicest. The doctor was knowledgeable and gave me a couple of options for treatment. They even had samples of the medication he prescribed so I could start treatment immediately, while I got my prescription filled. Unfortunately, as I would find out this appointment and treatment is where the good experience turned into a multi-month issue dealing with the lack of support staff to get a prescription pre-auth approved. While you wouldn't think that insurance pre-authorization should be a big issue, with this office and the processes they have in place took 2 months for the nurse to even submit the pre-auth to the insurance. The bottleneck is one person to submit the pre-auth paperwork and she said they were short-staffed. After I contacted the office to find out what other solutions are available the nurse said that the reason the pre-auth was denied was that I needed a test that she said: "The test was not available on the island of Maui". She said I had an option to appeal the pre-auth denial but I would need to fill that out myself and submit it to the insurance company. I stated in the appeal to the denial of the pre-auth that it was a catch-22 because the test they needed to approve the prescription was not available here on Maui. after submitting the appeal I get a call from the insurance company that the information provided by the nurse was incorrect and there is a place to get the test in Kihei. The insurance company said that the doctor's office will contact me with a referral. This never happened and after a week I called the office and they said the referral would be to the doctor, which they didn't provide to me or the doctor's office. Because of the office's misinformation, incorrect prescription pre-auth submitted by the doctor's office, and not responding to the insurance company in a timely fashion, I just got the denial to the appeal from the insurance company. At this point, I am done with this office and will try another doctor that has an office that is better able to support their clients.

I went to Dr Tasaki for a simple gallbladder surgery. I finished with a cut to my biliary duct,…read moresepsis, and a HUGH biloma. The biloma (toxic bile collection) took up almost half the size of my liver. I had to go to Mayo Clinic Hospital for a resolution because no one knew how to resolve it on Maui. When I asked Dr Tasaki if I was going to die, he said maybe and laughed. I would not recommend this doctor at all unless you're looking to get worse or want to come out way worse than you went in !!!!

The best colonoscopy Dr on Maui!! Highly recommend ...He very straightforward and honest..That what…read moreyou want..

Dr. MacIntyre also works out of MMG on South Kihei as well…read more Super sweet, very attentive - wonderful bedside manner. My husband thinks she is a great Primary Care Physician - and why not, she practically saved his life :)

She's very thorough, but she is NO LONGER PRACTICING. Can't they just reflect this so that people…read moredon't have false hope?