Dear Dr. Tetor, I am…read morewriting to express my sincere appreciation for the exceptional care you have provided. You are the best physician I have ever had, and I am grateful to have found such a caring, intelligent, and tenacious doctor here on Maui rather than having to fly to the mainland for medical care. I am especially impressed by your persistence regarding the pain and burning in my arm, shoulder, and hands. While the ER originally diagnosed me with bursitis, your dedication led to the identification of shingles and, subsequently, bulging discs and other issues via the CT scan you ordered for my neck. I am now moving forward to see a specialist thanks to your thoroughness. Thank you for your dedication to your patients. Sincerely, B Caprita

Aloha! As a relatively new patient at this particular clinic, after many years living FT on Maui,…read moreI am very happy to publicly thank KWMC staff for consistently excellent care. In my life, the importance of that is tremendous and my mahalos is beyond words.

Dr Ammerman is a true gem when seeking perimenopausal and menopausal care! She knows the latest…read moreguidelines from the National Menopause Society and has helped me finally feel heard. Less hot flashes, better sleep, and knowing she's helping actively prevent issues with my bone, brain, heart health and more are empowering. Love her office staff as well they are so quick and helpful even through the app!

I've been going here years now ! I like this office I've had a few different drs . All of who I…read morehave had good experiences with , as well as nurse practitioner. Dr Ammerman and Jeanine Garcia !

Dr. Yan is kind and has good bedside manner but my experience with the office has been an absolute…read morenightmare. It's impossible to get any help with very simple follow-up questions (for example, I needed to clarify her directions on the prescription) without booking an appointment. Whenever I called or messaged the office I either never received a reply (90% of the time) or the person was completely incapable of answering my question which generally centered around billing. I am an intentional, self pay client and all invoices were reflective of insurance billing rates. I have never had trouble at other offices getting an adjusted self pay rate but no one at the office and beyond was ever able to process this and either told me they would follow up and never did or simply never replied. I'm super bummed out because Dr. Yan was the most qualified person on the island (aka my only choice) to handle my issue but the office experience has left me feeling powerless and deflated.

Excellent practice. Clear communication & directions…read more Extremely professional .. highly recommended.

This man has completely failed me as a physician. I will also be filing a complaint. No matter what…read moreyou are seeing a doctor for, see someone else. It is sad that limited choices on an island has allowed him to stay in business at all. I wish I could put negative stars. Official complaints will have to suffice.

Big mahalos to Pukalani family practice for squeezing me in 45 mins before closing. My dr even…read moreshowed me images so I could get a better understanding of what she was explaining. Have never had any issues, never waited more than 5-10 minutes in the waiting room. Office staff is lovey and very friendly.

I don't think my doctors get enough praise! I have been seeing Heather Milovina for about 3…read moreyears. She is my OBGYN and every appointment I have been met with compassion and everything explained to me where I fully understand it. I've never wanted to go to the doctor, but she makes my visits something I can look forward to. Understanding what's going on with my body is important. I also see Gabrielle O'Sullivan and she is absolutely wonderful. You can tell these two doctors genuinely care and are always there to answer questions.. Thank you so much for everything.

This review is for the Ob/Gyn department. I switched to Malama at 32 weeks pregnant and I'm so glad…read moreI did. The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both incredible, so competent and skilled and kind. Out of the 6 providers, I felt totally comfortable with 5 out of 6 of them - which is pretty great! I gave birth a few weeks ago and had a very positive experience thanks to the wonderful people at Malama. Dr Casey was my doctor who delivered my baby, and I felt 100% confident and comfortable with him, knowing I was in great hands. Heather was there the next day, which was great, because I was seeing her the most during my prenatal visits (she is an incredible midwife), and she has a wonderful presence about her - she cares so much about her patients, and you feel completely comfortable in her care. I would highly recommend Malama if you are pregnant, I think they are the best on the island as far as prenatal care and caring about women's birth experiences.

OPEN IN NAPILI PLAZA: Went in person to make an appointment…read morefor a blood work follow up and the receptionist was really awful. She took my info and then stated I had missed an appointment early September for my bloodwork follow up in Kihei! Firstly I went to the free Kaiser RV setup in Napili Park for any medical issues then not MMG as we were restricted from leaving the area after the August fire and MMG were not on this side, their clinic burned down. Secondly the blood work was taken 4 weeks ago in December in Napili! She was really awful, kept me waiting ages, then gave me an appointment in a couple of days time once she crucified me for my supposed missing a September appointment. I really didn't need to wait 10 mins for her to make her supposed point. My bloods were taken 3 months after the date she said I missed an appointment for blood work follow up. I really am glad that MMG have reopened in Napili. However the receptionist torturing me for missing an appointment I hadn't made and making me wait 10 mins to make an appointment was unfair. I'm finding Napili MMG clinic totally disorganised and unhelpful. I waited 2 hours for my bloods with a pre booked appointment, and waited 10 mins for an appointment in person to be booked for a follow up. People on the west side don't need this type of stress or time wasting when we are dealing with FEMA, Red Cross, etc. The receptionist should be ashamed treating clients this way. Please, organise your office Napil MMG. Once you get passed this first hurdle the other staff are fantastic. Dr Denton's nurse is excellent as is Dr Denton. It is just a pain trying to get an appointment or any valid help from reception before you get to the next layer.

I just wanted to Thank Maui medical for there assistance…read more 6month ago i came to Maui medical with a groin injury only to find out i was diagnosis of a double groinal hernia. I just want to thank Dr. Amanda Markell for her referral. Im pround to say my hernia surgery was a complete success. I also want to Thank her for helping me with a horrible ear infection.

Dr. Cecilia Harrington is excellent! After trying to get a Primary Care doctor for months, she was…read more"chosen" for me. She is very personable, listens, has a sense of humor (this is important in medicine when you get older, haha). She is also very patient. A big plus is that she is in an office in Kihei. My former PCP seemed "nice enough" but was not really personable, and then she left Maui Medical after I saw her one time!

Maui Medical Group Kihei is the ABSOLUTE WORST Drs office!! My moms PCP (I won't mention HER…read morename/even though I have ZERO RESPECT FOR HER) was suppose to send a referral for a Gastroenterologist in Honolulu, but this Dr NEVER closed her file so the referral NEVER got sent to the GI in Honolulu, cause you can't send a referral if the patient file isn't closed by the Dr, said the nurse who works at scheduling. She gave me her cell and she told me, "only call me once or else I won't answer/respond " she never returned my call! Even after several visits to the office, still NOTHING! They are the absolute WORST!! On Tuesday I took my mom (87 yr old, and very frail) to this office for a physician referral to get Rehab services for her at Hale Makua, this form needs to be FAXED over to HM by Drs office. Thursday morning, I call Hale Makua to check on status of the Drs FAX and guess what??? NO FAX HAS BEEN SENT! The lady at Hale Makua shifted through quite a few papers, so that just put my mom farther down the list!! What takes so long to fax 1 piece of paper??? I'm sure it got lost with the her referral for GI which was supposed to be done in May! The Dr told us that she had a patient waiting since Dec for Hale Makua, I'm wondering if she even sent it back in December for that patient?!!!

I felt in a calm State of mind regulating my process of initial care. I met my PCP and my anxiety…read moredissipated as the walls came down enough to hear the plan and down when we agreed to taking our first step. At check in until I left the doctor's office my experience was Calm stress free.

My nurse is great but the support staff and communication is beyond poor. I wish they'd hire…read morecompetent staff and pay them well to retain them. I am in the process of switching providers and considering going to Oahu for medical care. It's awful on Maui due to lack of doctors and incompetent staff.