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    Jeffrey M Kotsubo, DDS

    4.7 (57 reviews)
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    1 year ago

    Great experience from Dr Kotsubo and his staff! Recommend this business if you need a root canal done!

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    3 years ago

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    8 years ago

    Great bedside manner and honest. His staff is just as wonderful. I would definitely recommend him to family and friends.

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    11 years ago

    Great treatment - overall - personally and medically. My son was very pleased.

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    Page 1 of 2

    Ask the Community - Jeffrey M Kotsubo, DDS

    Review Highlights - Jeffrey M Kotsubo, DDS

    “The office was modern and comfortable, and the front desk administrator (Kim) was also very polite and helpful.”

    Mentioned in 12 reviews

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    RootVision Endo - Post Apicoectomy On on the Same Day of the Operation (after antibiotics insertion two weeks prior to the operation)

    RootVision Endo

    4.4(234 reviews)
    13.0 mi

    Dr. Chen was referred to me by my kid's dentist for being a smart and thorough doctor. He did an…read moreamazing job helping me understand what was going on with my teeth and thoroughly answered any questions I had about the treatment and its necessity. He also helped me calm down when I was getting anxious about the treatment. I had a great experience with the staff as well who tried very hard to help me find an in-network general dentist while I was undergoing my root canal. So sweet! Root canals are no joke and I'd always rather go to an endodontist for them, and I'm so glad I did.

    This review is solely for the office staff, my consult with Dr. Sam Yun was fine, he came in…read moreexplained the need for a root canal and then said he would have someone come in and go over the financial portion. Here's where it gets spicy! Sean comes in the room to go over my out off pocket cost. He rushes thru the treatment plan and quickly says your total cost is 979.00. When I asked him to break it down, he proceeded to go over it in a rush, as if he couldn't wait to get out of there. I didn't feel comfortable at all. I asked for further details on the following treatments that were on the plan: Code 9612 - Therapeutic Med Sean said this was medicine for the root canal used to rinse out the root canal. Code 7465 Destruction of Lesion(s) Sean said this was a laser treatment, and when I asked what it was for he said it's to make for a precise job! When I told him the out of pocket cost was too steep and that the charges didn't seem to align with my copays, he asked, well what's your budget, I will go back and talk to the Dr and to the office manager. He comes back and says, we can remove these treatments, and it will be 566.00! I said, these treatments seem pretty important and I don't want to skimp on my care, but that I would like to call my insurance (Delta Care) to go over the treatment and coverage and come back. The whole experience just felt off, so I called after I left and Marissa answered, I asked to speak to the office manager ONLY to be told that she's on maternity leave!! If that was the case then who did Sean go to the back to talk to!! I told Marissa that I had just left and I explained what took place with Sean. Marissa said that they have a stand in office manager but that they weren't available. I did not get the name of the stand in office manager because by this time I was livid. I asked Marissa to go over the treatment plan with me, and initially she said the therapeutic med was an injection in the tooth to flush out any bacteria. And the Destruction of lesion is an anti microbial rinse to help disinfect tooth to prevent infection from coming back; an enhanced cleaning process. (NOT a laser as previously advised) I asked again to go over the therapeutic med, and she put me on hold and came back with an apology, stating it's not an injection but rather a topical that the put on the tooth during the root canal (not sure what that is for, I was done at this point) She said I had the option to forfeit those treatments, and that they were preventative treatments! I said if the dr recommended these treatments how is it so simple to just remove them? And I was told, this is to help YOU with the cost. I did rescheduled my appointment with out those treatments. However I DID NOT return for treatment . I was able to find another Endodontist and went that route. They were straight forward and their treatment plan did not have these additional treatments. My out of pocket out the door was 455.00, much better than 979.00!

    Photos
    RootVision Endo - Root canal

    Root canal

    RootVision Endo - View from the chair while waiting.

    View from the chair while waiting.

    RootVision Endo - X-ray before and after

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    X-ray before and after

    Jeffrey M Kotsubo, DDS - endodontists - Updated September 2026

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