We contacted several Garage Door repair services and each one of them quoted us for a new garage…read moredoor. There were panels missing and the pro lift technician spotted them laying inside the vacant garage of our rental property and handily re-secured them at 1/10 of the cost of a brand new garage door. We spoke with Kyle and texted with him several times as we are out of state investors, and we were quite happy with his candidness, honesty And personable nature. We cannot recommend them enough and will keep them on our list for future repairs on our rentals garage doors.

Requested a quote for a garage door repair; unfortunately, the door could not be repaired. However,…read moreBrandon gave me a great price on a replacement door with tracks and springs. I easily scheduled a day for him to come and perform the work, which was completed in a few hours. Great service!

Absolutely outstanding service! I reached out after hours in a bit of a pinch and started calling…read moredown the list for help. Summers answered right away, and since they happened to be near my neighborhood on their way home, they were at my door in just 10 minutes. Within 2 minutes, the issue was diagnosed--and without missing a beat, they got to work. Summers came fully prepared with all the tools and supplies needed and had everything fixed within the hour. Professional, efficient, and incredibly responsive--I was beyond impressed!

Don't be fooled by low number of reviews on here (Google has great reviews to look at as well)!…read moreService was fast, fair and efficient. Worked within the budget and didn't push for anything. Very professional and courteous. Look no further!

First, let me say that Steven was prompt and great at getting my Torsion Springs replaced the same…read moreday I called him. He didn't gouge me in terms of prices like some of the other 'bigger' garage door places. Some quotes were as high as $1,000 for spring replacement. My parts for the door could be bought online for $130. So basically $870 in labor for a 2 hr job??? Definitely call Steven / Cascade. Great job and done fast.

Cascade Garage Door saved the day twice!! A small kid got a piece of wood stuck in our garage door…read moreand everything was lopsided and off track. Cascade came out to make sure the garage wasn't stuck open all night. He was professional, on time, hard working, he came back and fixed our garage to full working order. I am so grateful. Price was affordable, conversation pleasant and his work was wonderful thank you!

Great service and 1 awesome Technician. I called in the morning and they had a guy at my house…read morebefore 1 pm. He was very thorough and looked at every aspect of the garage door. I will use this company again, I was very pleased

I have used Broad Ripple Overhead Doors for years - when they were actually head-quarted in BR! A…read moresmall local company that gives excellent and personal service. It is nice to deal with a company that cares. My latest encounter involved a broken spring. Charlie came out and installed the new springs in less than 40 minutes! Thanks!

I've used Don's in the past so after my garage door cable snapped last night, I knew exactly who to…read morecall without even considering shopping around. Everyone with this company is always so incredibly kind, from the woman on the phone who scheduled me, to the men that have come out to my home for repairs and tune-ups. My window was 8-10am and just before 8:00am, I got a text with a photo and an "about me" section so I could see who was coming to my home. Such a nice touch! Their senior technician, Josh, arrived a few minutes after 8:00am, looking just like his photo, with another young man who was shadowing him. I showed Josh what I thought happened, he was very reassuring that this is common (which was such a relief to hear), and within a few minutes of looking it over, he calmly explained what my garage would need and why. Despite my door being crooked and assuming there would need to be a lot replaced, most of it was repairable. Only the cables and a couple of brackets needed replaced. The price was phenomenal, lower than I was anxiously googling last night, so I was even more relieved! The work was done in a reasonable amount of time, the guys made me feel safe and comfortable, they showed me the utmost respect, and suggestions for future items to consider were explained without being pushy. My elderly neighbor, who needs a new garage door, saw their van and came outside to ask them to chat with him next. I know they probably don't always have time in their busy schedule for a quote but they made time for him, which was very sweet. I highly, highly recommend using this company for all of your garage door needs!

Tried Don's again and had a similar experience to the previous one in which the technician tried to…read morecharge us about $2k to fix our not broken garage door. They also weren't even able to fix the part that we had called them about (a spring that hasn't went out but will in a couple hundred more uses)? Not really sure why they would schedule an appointment that they couldn't fix anyways? Also charged us about $60 for nothing. They also are owned by a new company now and I don't believe it is a local one. Will be finding a new garage repair service.

I had an amazing experience with the garage door repair tech, Tyler, today! He fixed the broken…read morespring in no time and had my garage door working perfectly again. What really impressed me was that he didn't just stop at the repair - he carefully inspected the rest of the door, pointed out areas that may need attention in the future, and made helpful recommendations without any pressure. Professional, efficient, honest, and generous - everything you'd hope for in a service professional. I highly recommend Tyler to anyone needing garage door repairs!

My garage door openers are a bit older. Tyler helped me to weigh my options and we agreed to a plan…read morethat has extended the life of both doors and openers. Recently, a part broke and my wife's car was inside the garage. I called, and in less than an hour Tyler and McKayla were at my house with the part. The repair only took 30 mins and likely would have gone faster if I wasn't chatting their ear off! Great people, great company, highly recommended!

We were having trouble with a newly installed lock. We called to have it serviced under the…read morewarranty because it kept licking itself. The tech decided there was no problem and is charging us for a false call. When I called to talk to the manager to get this resolved he told me the problem was our mechanism was to cheap. I'm not impressed with this company's customer service and will not be using them again.

I called Atlas to repair our glass aluminum front door at our business, they replaced the pivot…read morehinges to bring the door back into alignment. They replaced them and charged a fairly high rate ($375), but since our problem was corrected for the time we just went ahead and paid it. Within three months it was giving us trouble again and dragging on the frame, indicating that the door was not properly aligned with the frame when they did the work. I called and was told "we will get someone right out there to get that taken care of, no problem, if it's warranty work there won't be a charge." The techs came out and repaired the door FIRST, and THEN told us "this isn't covered under warranty it has been too long." I was told it would cost us another $125, bringing the total cost for replacing pivot hinges up to $500, which is obscene. They wanted to consider anything more than three months out of warranty, even though the problem began within that three month period. It had been closer to four months. This door is not heavily used or abused in any way, this was simply poor workmanship catching up to them (the door was dragging so bad it would not even close with the door closer). Before the technicians left I called the office to try to resolve the issue and get them to cover it under warranty, and I was told over the phone that the service call could be reduced to $45, so I agreed we could at least pay that. I walked out of my office and back to the lobby, and the technicians had pressured our secretary into signing the invoice for $125 and they left before I returned. We have contacted Atlas repeatedly about this and not only are they not willing to cover it under warranty, they are not even going to honor the $45 they agreed to over the phone, which was clearly only said to get me to get off of the phone. I would NEVER recommend this company to ANYONE, they do not stand behind their work, and they perform work without your consent and then demand payment. Terrible service. I used to work in the security service industry and we NEVER performed work without disclosure of costs up front to the customer, ESPECIALLY if they called the work in as a warranty call-back.