Jeff takes fantastic care of our garage door opener needs. Had an opener break ( several years…read moreold). The morning after the estimate he & his crew member were out & got us totally fixed up with a new opener at a very fair price! No upselling at all. He even programmed the new opener into my Car's system. Can't recommend Jeff highly enough for quick expert garage door service at a good price!

I had Jeff out on Thursday last week to fix an issue with my door. I was super pleased with it as…read morehe and a crew member fixed within 30 minutes of arrival. We used the door for a whole day before issues happened. The wire came off the spool again on both sides and this is the same issue I had him out for. I called when it occurred and was not given the best solution. I was advised there had to be something that touched it because it doesn't just come off without something falling or touching the door etc. We had not even been able to put anything back in its place because it was that quick of a turn around. Had Jeff been a bit more accepting that things do happen and he would gladly set up a time to come back out to check it out, sure I'd be happy. He arrived today after trying to call a few times. I had laid down with my baby to rest and did not answer the call. My husband let him in and explained the issue. Jeff was not pleasant and mentioned it was something we did to cause the issue. He tossed his tools around while in the garage and was clearly unpleased to return. Had he been a better sport about issues happen, it wouldn't be an issue with me. I absolutely will not use this company again. I'm all for using small businesses and such but when customer service is bad, there's not point. I have been nice customer and simply asked him to return to take another look. If anything else goes wrong with my door I'll be using another company for sure.

I came over to my house and found that my garage door opener wasn't working like previously so i…read moreneeded Opener Repair. I had to call them and they quick responded. Good customer service. They repaired the opener so well. obviously at a reasonable price. Overall good quality service.

We used them for the first time. They were here within 4hours to replace our openers, and our…read moregarage doors have never been so quiet and smooth. Will use them again when I replace my doors!

My door spring snapped, and Nick was at my writhing a few hours. He knew what he was doing, and…read morealso lubed up my door and fixed a bracket that broke from the fall. What a great business!

After just under 2 years, one spring broke and in an instant, we were an unable to get our car out…read moreof our garage. I called Superior about a repair at 11:41 am and they gave me a 3 hour repair window that sams day from 12 pm to 3 pm. Since I have a daily standing medical appointment, I told them what time I would need to leave home. Little did I know that at 12:31 pm service tech Chris would be ringing my doorbell. Superior is 16 miles away from my house which means the drive is about 30 minutes. Talk about fast service, they have Jimmy John style of speed! Chris recommended that I have both springs repaired which makes sense and also will save a second service call charge of $140. Less than 1 hour later, the garage is back in service. Springs are rated to last about 10,000 cycles which is typically about 2 years of normal usage. We store 2 cars in the garage and the door will at least experience 4 - 8 cycles daily. Every time the garage door goes up is a cycle and every time the garage door goes down is a cycle. I honestly don't think we used the garage that much compared to my family and friends but since I don't have the statistics, I pretty much had no choice in paying to have the springs replaced. We use our front door a lot because we have cars outside the garage that are used and i have told the living companions that the garage door is not a front door and to be mindful of using the garage door like it is the front door. I think I will just have the springs oiled and inspected annually to see if they can last longer.

This is a long review HOWEVER!!! you need to read before deciding to use this company. The…read moretechnician arrived, was very courteous, installed the new springs, ensured the garage would open and close, HOWEVER....he did not provide a written estimate. I inquired about the cost which he did initially provide, but then wrote a final bill for 3x the initial price provided. After refusing to pay the end price and his calling his company, the price was lowered a quarter of the initial price. We talked with a representative twice who was very unprofessional ending with the rep hanging up on us (twice). We spoke with a second representative, who was courteous but had no clue regarding the situation. The company finally honored the quoted price which was initially agreed upon payment with a check. They later wanted the quote payed with electronic payment and would not honor the initial payment by check. We even agreed to deliver the payment check or cash in person which they would not provide an address. They finally said the technician would pick the check up the next day but did not show. We eventually settled with the initial agreement by check which was picked up by the technician. Additionally, the technician was from a company called 317 Garage door, not Superior Garage Door.

Prompt and professional. I had a question a few days later and someone was dispatched the same…read moreafternoon to deal with my issue.

My garage door was shuddering and making a loud sound. I wasn't sure if I had a real problem such…read moreas a broken spring. The technician said, "nope, you just need a tune-up." With lubrication and retesting, all was well. I appreciate the service label he put on the inside door so that I know the date it was last serviced and who to call again when I need to.

I wanted a unique, custom garage door that matched my home's exterior. Drawin Garage Repair helped…read moreme design and install the perfect one! Their attention to detail and craftsmanship were top-notch

Garage Door Repair provided exceptional service when my garage door needed a tune-up. The…read moretechnician arrived on time and was very thorough in her inspection. He identified a few minor issues and fixed them promptly, also adjusted the tension, and lubricated the tracks and hinges. I will definitely use them for any future garage door needs.

Extremely competent! 'garage door repair' installed both doors in a few hours, and they were on…read moretime for all of their appointments. The installer was really kind. He gave an explanation of how everything operated. They function flawlessly and have a fantastic appearance. The quality was superb and the price was competitive.

I only needed a tuneup . The technician came out and charged $350 for 15 minutes of his applying…read morelube to my springs and rollers and nothing else. Other garage repairmen charge 60 dollars for the same service. I didn't get what I paid for and will be disputing the credit card transaction. Very shady business.

Super fast service! Called at 3:00 pm and 2 new springs were installed on our garage door by 4:20…read morepm. Service call was $39 plus parts and labor for the technician. It was really expensive for 2 springs.