I recently had some tiles replaced in my home. Not only did Frank and his crew do a phenomenal job…read morewith the floors, their level of professionalism and helpfulness was outstanding. I will be calling Fuentes Flooring and Design for any future flooring projects. Highly recommend.

Frank and his team are timely, accessible, and reliable. His staff works very hard to keep projects…read moreon schedule. They were there when they were supposed to be, and done as they said! Big job, three bedrooms and a Master Walk-in closet. His team moved all furniture and replaced it in exactly same places or as requested. My hats is off to Josh (Main installer), Aldo, and Francisco and of Course Frank, the owner! Great group! They removed all the base molding on the first day, and I took them and painted them, they look like new! Also we were able to get the flooring material from wherever we wanted and Frank picked it up and delivered into my house day before! Great communication!

I needed some touch up work done on my floors and I have to tell you Jeff came out himself and did…read morethe work. It was such a joy to see him again and it just reminded me of what an awesome owner he is and just far and above he goes for his customers. His employees do awesome work! Once again I highly recommend Cimaco Floor Service!

Super. Things a looking up. Jeff came and reviewed The…read morefloor. We going to go after it in two sections. The kitchen being the real problem area . The other is the rest of the house excluding the bedrooms, that will be carpet. Two areas , two solutions. He hopes to have a plan and a price by Tuesday. Now, that's 3 days away. I liked him, he seems to know his business. Hope the price comes back decent. I have a guess $. We ll see. *****Well , Now it s two days past his phone call prediction. While I had hoped he would be the one to do this, I think not. I looked at Angie's List for him and he got all failing reviews. I just can't go there. Too much at stake here. **** Final entry, received a email quote early this am. His price was fair and right where I predicted it would be. But, I can t get past the poor reviews, I ll keep looking.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

They do quality work. My patio was tiled and I'm very impressed with the quality of work and…read morecraftsmanship. Attention to detail as well. Thank You Rocky's Tile. I highly recommend.

Unbelieveable service! They came out to the house several times to show me tile options. Provided…read morea quote on the spot, set a date to begin, and finished removing old tile and replacing tile in the entire house -- a week before original promised completion date. The price was extremely reasonable -- and the folks that did the actual work (from removing the old flooring to the actual installers) were just wonderful. Professional, dependable and they always cleaned up after themselves. I cannot recommend them highly enough!

Robin ended up doing several flooring projects for me. I was so happy after each project was…read morecompleted that I decided to continue with more projects. He installed engineered hardwood floors and porcelain tile in my casita, utility room, 3 bathrooms, and laundry. His communication was excellent always letting me know when he would be there, answering questions and keeping me informed as projects progressed. He sent pictures and videos regularly. Very reliable and informative.