We have been extremely lucky to have easy access to Kimbrough Cleaners over the years. Both the…read morequality of their work and their service is superb. I have never found a better place to trust my garments to. They are a SUPERIOR business!

The service that I requested was to fix my zipper or replace it. I was told it could be fixed and…read morethis is what I received back. This work is unacceptable. He knew the work was bad because of the look on his face and i paid for it in advance

I was treated very rudely and I have no idea why . The clerk appeared to be in a daze as I noticed…read morehim sitting on the floor in the back room gazing at something that I couldn't see from my position from the counter . I had to call out to him for service . He got up from the floor and casually walked out to the counter with an aggravated. contemptuous expression on his face. When he spoke to me he was very curt and confrontational . When I complained about his rudeness he told me that I could go elsewhere which I did . However as I was entering the business I noticed a bullet hole in a pane of glass . Maybe I just missed a crime which may have caused this man to behave the way that he did I don't know

Exceptionally great service…read more Everyone not only aims to please, they genuinely provide quality work.

They were quick and efficient. I needed same day business suit cleaning and they deliveredread more

I've been a customer for over 20 years. Today, I was talked u to and handled like an adolescence on…read moretop of being overcharged for services. The woman was disrespectful and got down on me for $8. TERRIBLE FEELING.

Dry cleaned Clothes came back smelling "vintage" & homely. Store has the same smell..read more

Beware. Words can't really express the subpar nature of this cleaners. I tried them because I live…read morein the neighborhood. The result? A pair of pants ruined and the owner, Mike, refusing to take responsibility after initially promising to do to. This guy is nice -- he has treats for the dogs and decent humor, but so NOT entrust your clothes to him.

This place really turned around. I had avoided going here for years but decided to give it a new…read moretry since they came under new ownership. Totally worth it! The new owner is super personable and they listed to my instructions on which areas of the suit to be careful with. they were able to remove a very stubborn stain, all while not ruining the shell buttons on my jacket which are notriously easy to crack.

My husband doesn't normally like when I dry clean his suits and is very picky about where he will…read morelet me send them for dry cleaning. This is one of the only places he trusts. They don't use too much chemicals but are also great about working on a stain until they get it out. It's not easy to find that combination. Most places that are good at getting stains use too much chemicals and it makes the suits shine and places that are more natural usually don't get the deep stains. They're good about achieving both. I highly recommend them.

This was the location on 9 Mile in Ferndale - I cannot recommend it enough. Clean, lots of open…read moremachines reasonably priced and Rochelle, the staff person on site was SO helpful! I accidentally forgot to put a few things in my wash, and she pry me use the employee area to hand wash those few things to add to the dryer with my others. I will be back!

My local laundromat closed. While I didn't mind spending two hours every two weeks doing laundry,…read moreit took me quite awhile to find a laundromat that was clean enough, so I was not thrilled with having to find a new one. As I was searching, I came upon an advertisement for Soapy Pete's. Though the cost would add up to more, I decided to give it a try. I have been using the service weekly for about a month now. It is perfect for my lifestyle. I pack my laundry in bags they provide. One mesh bag is for special items and the other is for regular items. For example, I put everything that I don't want to go through the dryer in the mesh bag. They pick up my laundry from my workplace (they will pick up from your home, too, of course) on Tuesday. Then they return it on Wednesday. They follow the instructions in my profile. Those indicate temperature settings for washing and drying, detergent and softener brands, what to hang, and how to fold. Throughout the process, they send text (you can also choose email) alerts to remind me when pick up will be, the time the driver will arrive for pick up and delivery, etc. The drivers have been friendly and professional, taking more care than I expected to make sure that my items on hangers aren't going to fall and that my bras are not showing out to everyone. Fees for the service are per pound of laundry. The fees are lower for weekly pick up versus scheduling only when wanted. There is a minimum charge, though, so if you have a low volume of laundry, try it for a few weeks to determine which makes more sense for you.

Extremely unprofessional and rude. Trying to have a conversation with the women who runs this place…read moreis maddening. She's hung up on me every time I've called and tried to resolve the fact that they ruined a $150 dress shirt. She accused me of lying, saying the rust stains THEY CREATED, were on the shirt when I brought it in. The shirt has been worn one time, for a couple or hours, and was in perfect condition when taken in. She's stated it's our fault and she will not replace the shirt under any circumstances. This is not a place I will ever do business with again and hope it stops you from thinking it "won't happen to you" after reading several of the same review with this issue.

Ruined my shirt the first time I took it in. Believe me when I tell you that it will happen to you…read moretoo. Place is old and dirty and unprofessional. Those that are saying it's great just got lucky that they haven't had anything ruined yet. Their time will come.

Very quick measurements and a successful and quick turnaround on my tailoring needs!…read more After purchasing my suit at Todd's next door, I came in here since I was fully dressed already to get measured for what needed to be tailored a bit. I needed my pants taken in and my sleeves of my jacket brought in a bit. Measurements were very quick and I was given a date of two weeks later. I was offered earlier but I was months out from the wedding so I was in no hurry. Someone before me needed their suit within the week so I hope I helped a bit by sending myself to the bottom of the list. When I picked it up, I was asked to go in through the Dry Cleaning entrance. I was given my suit, tried it on, and if I had any questions or concerns, to ask the woman working at the front desk. All fit perfectly so I packed it all back up and left. Great price too! I think I paid only $70 for an expert tailor job.

I have been bringing clothing for alterations for over a year. My clothing is primarily designer, I…read moream extremely particular. The results have always been excellent. When I needed something quickly, they have always been accommodating without compromising the results. I highly recommend their services. Sharon M.