Extremely unprofessional and rude. Trying to have a conversation with the women who runs this place…read moreis maddening. She's hung up on me every time I've called and tried to resolve the fact that they ruined a $150 dress shirt. She accused me of lying, saying the rust stains THEY CREATED, were on the shirt when I brought it in. The shirt has been worn one time, for a couple or hours, and was in perfect condition when taken in. She's stated it's our fault and she will not replace the shirt under any circumstances. This is not a place I will ever do business with again and hope it stops you from thinking it "won't happen to you" after reading several of the same review with this issue.

Ruined my shirt the first time I took it in. Believe me when I tell you that it will happen to you…read moretoo. Place is old and dirty and unprofessional. Those that are saying it's great just got lucky that they haven't had anything ruined yet. Their time will come.

They were quick and efficient. I needed same day business suit cleaning and they deliveredread more

Munson Cleaners is a staple in the Lathrup Village community. They are located on the corner of…read moreSouthfield Rd & 11 Mile Rd near I-696. With construction season, it can be a little tricky getting to their place of business. Veteran customers know how to finesse the construction barrels. The service is great here! I love that they have a drive-up window for drop-off and pick-up. I recently had four dresses cleaned. For pick-up they even offered to bring them out to my car and hang them in the back seat. On another occasion, I brought two jackets to them for cleaning that they expressed concern because they were multi-color and had never been cleaned before. One was a white jacket with royal blue trim and the other was just the opposite, which was royal blue with white trim. The concern was whether the colors would bleed onto the white. The jackets were cleaned just fine. The only problem was that some of the pearl buttons were scorched. The business does have a warning disclaimer behind the counter about decorative items on clothing. The buttons are still white. The scorching is not very noticeable to the average person unless they are looking closely at the jackets so I have continued to patronize this business. When it comes to value for their service, I wish they would post their pricing so I can plan accordingly for my costs ahead of dropping my items off. Note: You pay when you pickup your items. You are charged a service fee if you use a credit card versus cash.

I needed my mother of the bride dress that was wrinkled to be steamed. Teresa was so friendly and…read morehelpful. She Will go the extra mile for you.

I absolutely enjoyed my experience at this cleaners. I had a bridesmaid dress that got grease/oil…read moreon two days before the wedding and I ended up bringing it to here and they cleaned my dress perfectly for me. I'm very grateful.! Arlinda is amazing and was super kind

Clothing items were ready on time. My items were perfect. I'm picky, and was pleased with the…read moreservice. The employee at the window was friendly and helpful. I will use this cleaner in the future.

Same day service on my cleaning and repair for a dress I need for church. This cleaner really can…read moreclean and press some clothes. Spots came out on the front of my dress. They are good. Will be back next week.

This was the location on 9 Mile in Ferndale - I cannot recommend it enough. Clean, lots of open…read moremachines reasonably priced and Rochelle, the staff person on site was SO helpful! I accidentally forgot to put a few things in my wash, and she pry me use the employee area to hand wash those few things to add to the dryer with my others. I will be back!

My local laundromat closed. While I didn't mind spending two hours every two weeks doing laundry,…read moreit took me quite awhile to find a laundromat that was clean enough, so I was not thrilled with having to find a new one. As I was searching, I came upon an advertisement for Soapy Pete's. Though the cost would add up to more, I decided to give it a try. I have been using the service weekly for about a month now. It is perfect for my lifestyle. I pack my laundry in bags they provide. One mesh bag is for special items and the other is for regular items. For example, I put everything that I don't want to go through the dryer in the mesh bag. They pick up my laundry from my workplace (they will pick up from your home, too, of course) on Tuesday. Then they return it on Wednesday. They follow the instructions in my profile. Those indicate temperature settings for washing and drying, detergent and softener brands, what to hang, and how to fold. Throughout the process, they send text (you can also choose email) alerts to remind me when pick up will be, the time the driver will arrive for pick up and delivery, etc. The drivers have been friendly and professional, taking more care than I expected to make sure that my items on hangers aren't going to fall and that my bras are not showing out to everyone. Fees for the service are per pound of laundry. The fees are lower for weekly pick up versus scheduling only when wanted. There is a minimum charge, though, so if you have a low volume of laundry, try it for a few weeks to determine which makes more sense for you.

I've been taking my laundry and cleaning to this place for 35+ years and the last time I went in…read moreNovember '23 they "couldn't find US in their system, they quoted me outlandish prices for my shirts, I think to deter me. The person was extremely rude! What happened, new owner? I think she was happy that I left.

Please be aware that these people are blatant ignorant, careless and disrespectful! There is no…read moreplace in the times we live in for the overt Racism I have experienced patronizing this establishment! They ruined a vintage Gucci bag then had the audacity to tell me I gave it too then like that until I showed them I had "Before" pictures... Then acted like everything was fine and I should pay them full price Outlandish Behavior! I had been a customer of them for a few years and that is the quality of Service you should expect! Please Read This and Be Aware of there Business Ethic.

I love Sylvias!! I always walk up from my house and need…read morealot of stuff dry cleaned in the colder months. Last week I had bought a new dress for a trip I had and could not get the wrinkles out with my steamer. I ran up to sylvias and they steamed it right away for me and it looked so beautiful. They are so friendly I love coming here!

Best cleaner around. I take everything here. Always friendly and professional. Great prices.read more

Customer service here is the worst they damaged my garment 5 months ago and the issue still hasn't…read morebeen resolved. Do not take your clothes here they will not be in good hands. And the manager Bryce is no help he has no care, to right a wrong that the company he represents created. I've tried going over his head but he will not give me a contact to his superiors but I will not stop here.

Best priced cleaners! Was sad when the Royal Oak location closed but I'm glad the Southfield…read morelocation is open and here to save the day!