Don't buy from these people. Bad product…read moreBad service Office people are rude when trying to get issues resolved. Very disappointed in the windows that I bought! I should have went with window world!

We had our windows installed September 21st. Upon their team leaving I noticed that there was a…read moretear in the screen of the kitchen window that they had installed hours prior. I messaged them in regards to the issue and they said they'd have someone repair it. Later after taking a closer look at all of our windows after the install we noticed bent frames on 3 out of the 4 large windows we had installed. Upon messaging them on September 25th about the second issue, no one responded. I then emailed the office on September 26th, no response. Emailed again on September 28th and finally received a response. I was told "We have brought these issues to the attention of our head installer and someone should be reaching out to you next week to schedule a time to address these issues for you.". On October 2nd I had still not heard from anyone and emailed again after now finding damage to our planter boxes outside (see review image for email correspondence on this). On October 3rd I was then told "please let me assure you that someone will be reaching out to you very soon regarding your issues. Please advise where you purchased the planter. We are so sorry for the damage incurred. The screen will be re-screened when the other repairs are addressed." Three more weeks went by and we didn't hear a single word from anyone. Then on October 26th I get a text that a service appointment had been scheduled, however our daughter had just been born prematurely and was in the NICU. We called and spoke with Jeremy to let him know we'd need a different day, at that time he said someone wouldn't even need to be home for them to repair the screen. Great, however Jeremy had no idea about the other issue we had addressed with the bent frames. Upon telling him, he advised he would need to have someone different come out for those issues and that he would call us to schedule a time when they'd be able to. It's now December 15th and we haven't heard from anyone, again. Almost 3 months ago we had our windows installed & Supreme Windows still has yet to fix these issues or even contact us. I understand that things happen and business may be very busy. However, when a customer pays over $7k to have windows installed, they would expect a company to contact them back and fix the errors made during installation.

If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

Hired them to change out multiple windows due to stains and condensation. Their quality and service…read morewas excellent. Great communication and was a much better value compared to changing the entire window. Will definitely use again.

Giuseppe, WRS, provided competitive pricing, quality materials, skilled installation, and friendly…read moreservice. We had WRS replace our muntin bar windows with double insulated LOW-E 366 clear glass and several large leaded glass windows with double insulated LOW-E 366 tempered glass. We were able to swap out the glass for our entire house of windows at a fraction of the cost of complete window replacement. LOW-E 366 is noticeable and worth the upgrade.

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

They gave reasonable pricing. Communicated to schedule a time and made the process easy from…read morescheduling to paying.

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

We recently replaced all the windows in our home ( about 20 total), and after comparing options, we…read morechose Woodruff, and we're so glad we did. From the very beginning, the process felt easy. I reached out for a consultation and got a call back within about 10 minutes. The office team was incredibly friendly and flexible with scheduling. Our sales rep, John, was fantastic. He took the time to walk us through all our options, explain the installation process, and answer every question we had. Since this is such a big investment, we were nervous, but he made us feel confident in our decision (especially compared to Pella). Installation day went just as smoothly. The crew showed up right on time, was very respectful of our home (booties, cleaning as they worked), and did everything they could to minimize disruption. We have a cat, and they were so accommodating, working room by room so we could keep her calm and safe. Sky even brought her treats, which was such a thoughtful touch. They worked efficiently, were as quiet as possible, and cleaned up as much as you realistically can after a big job like this. We also appreciated that multiple team members stopped by throughout the day to check in and make sure we were happy. Overall, we felt really well taken care of from start to finish. Highly recommend Woodruff!

I highly recommend Woodruff Windows! Our existing windows were leaking water inside our townhome…read moreand we also wanted to minimize exterior traffic noise. Woodruff Windows recommended Pella Reserve windows and we are so pleased with the quality of the Pella product and outstanding experience with Woodruff Windows installation. Everyone on the WW team were so professional, attentive to details and ensuring our satisfaction was met before they left the property. Thank you to everyone on the WW team for quickly and effectively resolving our window problems.