My husband and I purchased an Accent from this company and are very pleased with it. This was the…read morebest car buying experience I have ever had. Tom was respectful answered patient with all our questions and loved the no pressure sales approach. Ricardo was great too. We would purchase from them again.

From the owner: We are here to help you find the best used vehicle for the best price. Period…read more National Car & Truck Sales - Victoria, is one of the highest volume used vehicle sellers on Vancouver Island, and the reason why is simple; we don't have salespeople. For that matter, we don't have business managers, receptionists, or any additional full time staff, and that saves our customers, YOU, money. What we do have, is one of the largest and most diverse inventories of pre-owned vehicles in Victoria and a buying environment that is non aggressive and buyer focused. We carry nearly every make and model, including Mazda, Hyundai, Ford, Chevrolet, Chrysler, Dodge, Nissan, Toyota, Subaru, Mitsubishi, BMW, Mercedes and many more. Many of our used cars & used trucks are between six months and two years old, meticulously serviced, and come with the balance of the factory warranty. The very best thing about buying from National Car & Truck Sales Victoria - our vehicles are often priced thousands of do

I live in the US. I wanted to take advantage of the favorable exchange rate when shopping for my…read morenext car. A phone call with the salesman Roger led to a series of e-mails about a car. A partial payment held the car until I could get from Seattle to Victoria. Roger picked me up at the Clipper terminal, arranged for the car to have a full tank of gas and detailed. After an extended drive, he sat me down to explain what vehicle history information was available. Specifically the advantages and differences between CarFax and a CarProof vehicle history reports. (As a US citizen you want both when buying a car in Canada.) Included in the negotiated purchase price, Roger provided all the documentation necessary so I could drive the car across the border the same day. He even contacted the Washington State Department of Licensing to ensure all the paperwork to register it here in the US is prepared properly. (I'll update this review when I get the car registered in Washington State.) Greg, their finance manager, walked me through the sales process. He clearly laid out what paperwork is required to show proof of sale, transfer of ownership, and temporary BC insurance and registration. My friend, who purchased a car several months prior, commented that this process was simple, straightforward and hassle free. The dealership is transparent, honest and open. Crossing the border was a breeze. The documentation worked flawlessly. US Customs and Border Protection inspected the vehicle and documentation. I was at the border crossing for about 30 minutes. If/when I'm in the market for another car, Victoria Premium Auto will get a look should the exchange still be in the US's favor.

From the owner: At Victoria Premium, we strive to ensure the utmost quality, while delivering customer service far…read morebeyond what is offered at any other dealership in Victoria. Whether you're buying the car, or just browsing, you can look forward to respectful, prompt service from friendly, helpful staff - and that's our guarantee. We are experienced professionals in the luxury vehicle market, providing automotive consultation to our valued customers so that they may find their perfect auto at the best price. Some of our noted brands include Aston Martin, Audi, Bentley, BMW, Ferrari, Fiat, Hummer, Jaguar, Lamborghini, Land Rover, Lexus, Lotus, Maserati, Mercedes-Benz, Porsche, Rolls-Royce and many more!

We just bought our Niro plug-in. We are grateful to @ Armaan Gill for his care and service. He was…read morekind and listened to our needs. Attentive without being pushy. Plus, we get several things: a lifetime of free car washes, 200 credits toward services, and one year of guaranteed inspection. We like the entire team there. Plus, they have insurance services on-site. Fully recommend this business.

Awful experience with this company. They owe me money for taking my car to a different dealership…read morewhen they should have just looked at the car and fixed the problem right after purchase. Rude emails were sent to me when I wanted to cancel an extra package I was talked into. Did not hear back from a supervisor when asked to speak to one. Expressed my anger and frustration to this dealership and yet a year after they called to offer me services on the car. I said absolutely not. I have had nothing but issues with the car. Do not use this dealership.

Buyer beware bought an 05 dodge that was guaranteed from this lot paid 11000 with 250k well after 1…read moreyeat of driving it i had to shell out another 5000 in repairs the 2nd year i had to put another 3000 boy did i get sucked in total payout is almost 19000 into it Today it is worth 4000 on a trade in these people should be in court for being so crooked so if you go to reg midgley on island hwy prepare to be lied to from all of them.Thats what happens to honest hard working people who put their trust in car lots

Purchased a BMW X3 from them recently. Outstanding customer service and experience from start to…read morefinish. Jim and his crew were extremely accommodating, friendly, efficient and courteous. All very forthright and transparent about the vehicle, in negotiations and price. Had me in and out the door with the vehicle I wanted in about half an hour. Highly recommend these guys. Great experience. Would definitely deal with them again if I am looking to buy another used car. Bravo Reg Midgley! Well Done!

I brought in my used car I purchased from Howie's Car Corral to get a new LED light fixture. They…read moreordered one then while installing it realized it was just a loose wire. Although it took about a half hour to source the problem they wouldn't accept any payment. They gave me a fair deal on my purchase and trade-in and now their service department is showing their good business ethics. I recommend this company for their honesty and candor.

As a young driver and person in general, I don't have a lot of extra cash laying around. I remember…read moreback in high school when my friends were getting cars and my turn to get a car was approaching. I went to Howie's Car Corral in search of a 'running beater,' one that wouldn't crap out on me a month later. I am not savvy or even passionate about vehicles, they just don't interest me too much unless it's a Honda Civic- they run forever. Speaking with, Howie himself I was able to find a suitable, reasonably price vehicle and be on my way. It was super quick, with the insurance straight to the office I was able to pick up my ride and drive it out of there the same day. The customer service and knowledge at Howie's is very impressive. Small businesses such as this one, is what keeps this city running. It allows for the average income earner to get that nice vehicle they have been working hard towards and for that, I appreciate a family run business that understands.

I was quite taken by how I treated and how easy and casual it was to test drive a car at this…read moredealership. They are friendly and into no pressure sales. I took my time looking over a Jetta Wagon they had on their lot and when I was ready, their sales guy Greg had me of on a test drive within minutes and told me to take it out for an hour or two if I wanted. It was a great little car, but later on I decided to buy an even newer VW elsewhere. Needless to say, I liked the experience and would definitely stop there again next time I am in the market for a vehicle.

I recently purchased a vehicle from the Used Car Center and had an excellent experience working…read morewith Johannes. From our first conversation, he was upfront, transparent, and straightforward -- no pressure, no surprises. He made sure I understood every step of the process and ultimately secured a great deal for me. What stood out most was how I was treated , not just as a customer, but like family. I highly recommend Johannes and the Used Car Center to anyone looking for their next vehicle.

A great team of happy sales and service staff. I didn't even know I wanted a Subaru until I test…read moredrove an outback wilderness here. I took my time to decide and when I was ready to commit we worked out a deal and Im super happy. I had a terrible time at other dealers who's sales people didn't seem to care about what I wanted

Bought a new 2018 Outback at JP Subaru. Have had a few warranty and recall issues with electronics…read more The dealership has taken care of all the issues no hassles whatsoever which I appreciate greatly. They stand behind what they sell. Everything works beautifully now. Great car. Love it. Thanks to service folks. John Little. Called the dealership another time to get advice on rear window operation from driver consul. They told me to bring car in next morning. They took care of it quickly by resetting window control and taking time to explain what they were doing. Getting responsive service from service guys which I appreciate. Thank you. John Little

Bad service, poor communication. In for brake pad replacement, and they changed my oil when I asked…read morethem not to, only had 1000kms on current oil. Asked for my car to be available by 1pm when scheduling my service, didn't make note of it and thankfully I checked with then when dropping the vehicle off. Their automated text reminder system keeps sending me reminders to get service, but it's for an oil change and fluid check... I have never purposely asked them to change the oil and always use a different shop for simple things like that. I just scheduled some service work for a month from now and their automated text says I missed an appointment today.

I knew exactly what I was looking for in a car for my mother-in-law, so I started by contacting a…read morehandful of Kia dealerships in the area (including the Lower Mainland). It's always a good idea to try to negotiate a price over email before walking into the dealership, since doing it in person is an enormous time suck, unless you're a masochist who likes playing negotiation games with car dealers. Nelson and Elmano @ Graham Kia were the only ones who were straightforward, providing me with a detailed breakdown of the pricing right away and even throwing in added discounts, even before I started negotiating. The other two dealers were less transparent and were more interested in getting me into the dealership to talk in person.... Thanks, but no thanks. It was relatively painless for my mother-in-law to walk in, sign the papers, and drive away with her new car. The only pain point was that their finance department added an unexpected $497 "Placement fee", but as soon as I pointed it out to them a few days later, they sent us a cheque to compensate us. Overall, Nelson and Elmano are straight shooters and easy to deal with. If you're in the market for a Kia and don't want to waste hours at the negotiating table, I highly recommend them.