went in today with a saw problem. cheery welcome. looked at saw. fixed problem…read moreon the spot and would not accept any payment. I'll use them again with any future problems.

PLEASE avoid this place. The owner Ivan will sell you stuff that doesn't work and when you try to…read morereturn it or exchange it under warranty won't honour it. No customer service and definitely only wants to pull money out of your pocket. DON'T GO THERE.

I can highly recommend this place, Kelly at Kgeez helped facilitate buying a bike outside of his…read moreproduct line. We had some issues with a brand he does not sell, but he stuck with us until all the issues were resolved. We are from the mainland and he went out of his way, communicated with us right thru the process and made sure were happy and kept me calm thru out the process. I can recommend both Kelly and his business to do the right thing, great customer service and us as customers. I will definitely be buying from Kelly next time we looking for a bike as he provides first class customer service. Regards,

Good service and friendly staff. They were very transparent and upfront with cost and timeline…read more They also cleaned my whole car, inside and out, which would've been a large endeavor since it is normally parked under a tree and I work in landscaping. I'm talking caked on dirt, pollen, sap, and covered in leaves. Overall, very happy with Searles and will certainly go back next time I need work done.

BC Out of Province Vehicle Inspection - Victoria British Columbia…read more Our BC out of province vehicle inspection led me to Searles Auto Repair in Victoria. We just moved here from Alberta and I was not looking forward to the inspection in the least. When moving into Alberta I was scammed and ripped off getting it done there a couple of years back. I Googled local repair shops, landed on Searles Auto Repair and their reviews were outstanding. They booked me within 2 days and I dealt with Blake. I had a good idea in mind of what the cost should be going in and there were no surprises ... Blake called me after initial scans and preliminary check. He called again with final estimated costs and at the end of the day came in under his quoted amount. It was interesting that the first thing catching my attention was that the windows in the building were spotless. The shop and grounds were pristine. Clean shop = clean work on my truck. Read between the lines on the negative reviews ... these guys are top shelf. Trustworthy, honest and certainly not out to gouge (lol!) They could have really split hairs on my inspection and simply made me bring all required items legally up to provincial standard and pass. I had a slight irritating rattle in the front end and have taken to 2 different shops who could not find or fix it. Blake fixed it .. smooth as silk now. I would never consider going anywhere else. Prices are fair, quality of work is excellent, and above all, Searles are professional, honest and trustworthy.

I can't say enough good things about these fellahs. they serviced my Honda Civic with an eye to…read morethoroughness but also to giving us the cheapest option. I am extremely satisfied with their work and would recommend them to anyone.

Worst customer service experience I have ever had at a mechanic. Brought my car in on a Thursday…read moreand I was told I would be called on a Friday when it was ready. By 2 pm on Friday they hadn't called so I called them to ask if it would be done by 5; otherwise, I explained, I would have to make other arrangements. I was told the manager was in a meeting and that the manager said he would call me back in 30 minutes - 90 minutes later still no call. I called again and explained a second time I needed to know if I would have a vehicle by 5 or if I should make other arrangements. I was told the manager would call me back in 10 minutes. One hour later no call. By this point I have made alternate arrangements, however, I called to express my displeasure. The employee on the phone seemed apathetic to the fact I felt like my business didn't matter to them. The manager finally gets on the phone and tells me the car isn't worth fixing (I was gifted the car for free so I would have gladly paid the $2500 they said it needed). He tells me that he was never given any messages that I called (one of the two of them was obviously lying). Then he blamed the employee and the fact they are understaffed. I had no problem with the technical service and paid the $50 safety inspection they did, but will never recommend them or go back based on the level of customer service I was given. It was very evident to me that my business was of little importance to them so I will take my $2500 elsewhere.

The EV I bought from Motorized back in 2015 was a 2013 Nissan LEAF…read more Three and a half years later, I have put a trouble free 30,000 kms on my LEAF. My only expenses so far have been a set of tires and an air filter. When I realized my car had come without a cover for the trunk area, I called Cam and he just gave me a new one the next time I came by, which really impressed me. I already know where our next vehicle purchase will be from. My wife is talking about how she wants to drive an EV too. She plans to trade in her own trusty car, with its gas addiction. She is also thinking about the $100 a month we save on the EV by paying $1.50 to charge it overnight, instead of $50 plus to fill up the gas tank. Not to mention the fun of driving right past those smelly gas stations that go with owning an internal combustion engine (ICE) car. I now have a bumper sticker that reads "Look Ma, no tail pipe".

5/5 - I needed to replace two screws from my lawnmower but could find anywhere in town. The…read moreknowledgable guys at Lumberworld recommended I try Saanich Rentals as they do lawnmower repairs. They were very helpful and found the two screws I needed. Took quite a while to find them and when I asked how much he said "no worries" just give me a good recommendation on the site. Promise delivered! I'll be back next time I need my lawnmower serviced. David *****

I am a very satisfied "customer." Very friendly, helpful staff. I went to Saanich Rentals because…read moremy lawnmower's gas tank broke, and I couldn't find a new one online. They were able to confirm that they are no longer made, but they took me out to the "equipment bone yard", found a match and gave me a matching tank, gratis. Hence I can't really claim to be a customer, as they gave the part to me. I will however be back when I do need to buy something, as they will be my new goto.

Jesse is one of the most impressive humans we have met. We hired him to help us relocate a very…read moreheavy item and he created a pulley-and-ladder system so that the crane would not be needed. This whole process required a lot of driving time for him and also equipment that he brought. When he was done, he would not take my money--he just wanted to help out. Jesse is professional and friendly and very clever when it comes to lifting, moving, etc. His crane business has an excellent reputation and he is well-regarded in our community. We recommend him enthusiastically and unconditionally.

I've been a loyal customer of Belmont for nearly 20 years -- until today. I called in, desperate,…read morebecause the windshield wiper mechanism was clearly installed wrong. The blades were rubbing against each other, and one finally snapped off while I was driving in the rain. I was shaken and upset. To my shock, the manager on duty, Kevin, responded dismissively and refused to help me, saying the shop was "too busy." Despite my distress, he essentially told me to "eff off." I then took my car to another shop -- also very busy -- and they managed to fix the wiper in under a minute. If a busy shop can handle a simple fix without drama, it's hard to justify staying with Belmont. After two decades of loyalty, I'll no longer use Belmont. My partner won't either. I'll be warning friends and family: if you want dependable service and respectful treatment, go somewhere else. Belmont -- your "too busy for customers" attitude guarantees you won't be so busy for long.

Very good customer service ,knowledgeable and very honest.I have used there services for years and…read morewill continue to recommend them and utilize their services