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    Jenni Gordon - urban/suburban

    5.0 (1 review)
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    Services - Jenni Gordon - urban/suburban

    Buyer's agent

    Listing agent

    Home staging

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    8 years ago

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    Pam MacPherson - @properties Christie's International - Pam MacPherson

    Pam MacPherson - @properties Christie's International

    (17 reviews)

    Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

    From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

    Phoenix Rising Home Staging & Interior Design

    Phoenix Rising Home Staging & Interior Design

    (19 reviews)

    One of your employees / partners who says his cousin works at your warehouse, Wilbert Rodriquez,…read morelied and scammed me of $2,700 of rental income, leaving my luxury condo unit damaged and a mess and not paying his February rent on purpose while I actually was on an international trip! He is a liar and thief who uses your company to scam and convince people to let him live there rent free and bring your furniture to their properties! To gain their trust! He had occupied my condo with your furniture, then left my condo damaged! I actually allowed him to buy a "house for his family" without credit as a favor and he used my kindness to financially abuse me and my own new business income! Instead of kindly telling me he couldn't pay before I traveled so I could have my rental ad up for my OWN marketing! We are now at a risk of losing $5500 because he cannot MAKE honest decisions! Based on this type of lying and behavior for your employees, I give you a ONE STAR for quality of talent and how they use their "employment" to secure rental properties then deplete the owner's finances! I will ONLY remove this post once he has paid me the FULL amount of missing income he stole from me! If this is the kind of business you operate, a family of thieves shame on you!

    My real estate agent's firm highly recommended Phoenix Rising Home Staging for luxury condo units…read more So, I requested this company and another to come out and sell me their ideas/terms/prices. Both companies work with ultra-high end real estate, and have designers on hand to attractively style the home with furnishings. I was particularly partial to Phoenix because of Hannah. While the prices of both companies were comparable, the contractual terms were less favorable with Phoenix; however, I really liked Hannah. She has an art background, and does design for a living. She was impressed by the art in my unit, and knew a good deal about quite a number of them (impressive!). I had to commit to 5months of rent for Phoenix's furniture, at about $2200/month, even knowing my unit would sell in a month or so. 2 of the 3 bedrooms were staged, along with the public rooms. The alternative high-end staging company had a one month commitment of $5K, with each subsequent month being prorated by day (@ $2K/month). This alternative company didn't have Hannah, though, and her design eye. I took the bite and committed to Phoenix knowing my gorgeous unit would sell in a month (it did!), and I am glad I did. Thank you Phoenix Rising, and Hannah!

    MRM Home Staging - We Bring Your Home to its Full Potential and take it from "For Sale" to "Sold".

    MRM Home Staging

    (3 reviews)

    My home sold in 12 days - I had two offers from the first two buyers that came through. BUT we have…read morea Cape Cod with bedrooms that are awkward and small closets (or NO closets). It was essential to have furniture in these rooms so people could imagine how they would live. Additionally, we went $25,000 over market price (we were asking $375,000 when other homes were selling for $350,000) because we felt the CV-19 market conditions and low interest rates were favorable. Having a fully staged home helped us get our price! I'm certain that without the staging, we would not be sold at our price. First, our designer met us in the home while we were still remodeling it. She took notes and pictures and could imagine how it would look, even though we were only 50% finished. A week later when we were finished, a truck arrived with several people to "move in". The entire crew was professional and used health safety precautions. They were finished in 6 hours -- imagine if YOU tried to do that on your own!! Everything was sparkling and clean, shiny and perfect. Everyone says WOW when they walk in. They were great to work with and I will use them again if I have to sell another home. https://www.mrmhomedesign.com/1927-westchester

    One of my friends who is an expert in home staging in California told me about MRM. So I called…read morethem and I was surprised by how friendly and acomodating they are, especially given my crazy work schedule. They were not only very fast and affordable, but most importantly the quality of their work was much higher than any other company I had spoken with before. So given that I couldn't sell my house within the past 2 months, as soon as I got it all pretty and staged with beautiful furniture, I was able to sell my house within 10 days and even higher than the price that I originally imagined I could sell. I highly recommend them!

    Staging-Sells

    Staging-Sells

    (14 reviews)

    Norwood Park

    Rachel is thorough and creative. A quick survey of our apartment and a few photos, Rachel had a…read moreconcrete idea on how to stage and ready our empty apartment for sale. She does the whole job - cleaning (if needed), painting, and setting the furniture. She worked swiftly with her team, and with our sometimes difficult condo management team with ease and grace. She fit us into her busy schedule to let us get going quickly to list and was very quick to remove the furniture after getting a contract the first week. She and her team are careful and respectful of the common areas and also of our unit. Thank you!

    Background: I…read morecurrently live in Los Angeles and decided to sell my condo in the Bucktown/Wicker Park community. I decided to stage my condo to make it sell quicker and my realtor stumbled on Rachel, who is the owner of Staging Sells. I obviously never had a chance to meet her since I live in Los Angeles, but had a quick conversation over the phone with her. Immediately she began to talk about her background. Apparently 17 years as an interior designer. Her resume on the surface seems legit, but don't be fooled. Payment: I found it odd that she requested ALL the payment upfront. Not even half now, half later. This is how she works. She initially wanted to charge me $2,500 to stage a 2br 2ba condo. We agreed to $1700 as the final price. This $1700 included fake plants, cheap furniture, air mattresses, and zero decoration/staging in the bedrooms & bathrooms. What is Staging? Staging allows potential home owners to get a feel for the layout and helps them envision how they can potentially layout their new home, right? Well, this is probably exactly the opposite of what Rachel and her 17 years of experience did. 1) The living room is the most important. Rachel staged it as if it was a lounge of a dentist office. She included cheap, stiff, uncomfortable white couches that were meant to be in an office. 2) The direction the couches were facing was the kitchen, what the fuck? 3) The couches didn't even face the TV. She claims that you can "lay down" on the couch and watch TV. If you ever have guests over, you might as well throw that TV out the window. 4) When was the last time you saw a Canopy style bed in a master bedroom that's small? Apparently Rachel thought it was a bright idea to include one. Not only does it make the existing space look small, but canopy style beds are meant for single family homes. 5) Bathrooms: nothing in there, it's completely empty. No towels, no rugs...we couldn't even use pictures because it looked so barren. Communication: Hard to get a hold of her. She's pretty stubborn when it comes to the layout and design. I kindly asked Rachel to re-arrange add/remove some furniture so we can relist the property. She wanted $500 bucks for this b/c she claims she needs to hire movers. I don't think it costs $500 to remove this cheap furniture...this is highway robbery. As an interior designer, I'd imagine she would have some sense of professional obligation to fulfill the needs and goals of the client. I trusted her by paying upfront that she would make appropriate modifications and work in my best interest. She failed miserably. She is a crook that gives zero fucks about her clients. She hoards cheap furniture and actually has zero sense on interior design.

    Jenni Gordon - urban/suburban - realestateagents - Updated July 2026

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