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    Jennifer Darwin, Doula

    5.0 (42 reviews)
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    Jen with my daughter, only hours old at this point!
    Pam M.

    My husband and I are so grateful that the universe led us to work with Jen. From the very beginning to the absolute end, she was 100% responsive, involved, and supportive. She exudes a warmth, humbleness, and professionalism, all of which were not lost on me or CPMC's tough medical staff. :) She was a confidante, a coach, a cheerleader and a personal nurse, all in one, and I can't imagine my birth without her. Being our first baby and wanting a birth with little medical interventions, Jen was a great fit for us, and assured us that if plans do change, she is supportive and her job is to ultimately advocate for our wishes. Her professional nursing background as well as all her doula experience in SF was especially impressive. And of course, when my plans did change and I ended with an epidural, I expressed embarrassment and failure. Jen was there 100%, reminding me that I am choosing the best choice for me and my daughter. Jen held my hand through the entire birth process from start to finish. She went above and beyond and you can tell she truly loves what she does. My husband and I look back on my birth story with such fondness and love, and a massive part of this was because of Jen. She guided and advocated for me during a time where I am not sure I nor my husband would have been able to do so for myself. I only hope that she will be available for my next birth!

    Christina R.

    My husband and I initially engaged Jennifer as our doula because we very much wanted a natural birth, with minimal interventions, in a hospital setting. Jen's extensive experience as a labor and delivery nurse (including at UCSF) and as a doula, coupled with her lovely-but-assertive personality, made her an obvious choice for our situation. But then our situation changed, and that's when we found out just how important it is to have a doula like Jen by your side. Long story short, I spent weeks doing everything possible to flip my darling breech daughter, with no avail. Jen was there for us every step of the way, including for hours at the hospital on the day of our (unsuccessful) ECV procedure. As my due date approached, Jen provided just the right kind of support we needed, encouraging me to go with my gut and trust my body and baby in making the final decision about how to proceed. At 39 weeks to the day, and in early labor, I spent 12 hours in the UCSF triage waiting for a cesarean section. Jen stayed at our side that entire long day, gently but firmly advocating for us when needed (e.g. to have various accommodations in the OR for a "family centered" c-section). Thanks to her commitment and the respect she receives from the UCSF staff, we were also able to have her with us in the OR. And while a c-section was not what I had wanted going into this adventure, it was absolutely the right decision in light of what turned out to be a triple nuchal, and our birth experience was beautiful, satisfying, and truly sacred. It was the most joyful experience of my life. Jen does everything possible to meet every couple's needs. For us, that meant providing invaluable emotional support when our birth plan went awry, and also helping us--two people who had never even changed a diaper before last month--prepare for our baby's arrival. I highly recommend Jen, without reservation, to everyone in search of a doula.

    Jennifer was a wonderful birthing doula, then great night doula for our son :)

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    Page 1 of 2

    Ask the Community - Jennifer Darwin, Doula

    Review Highlights - Jennifer Darwin, Doula

    From our first meeting I felt at ease by Jen's calm presence and vast experience as both a doula and a nurse.

    Mentioned in 33 reviews

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    4.9(352 reviews)
    1.7 miUnion Square
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    I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

    We had an incredible experience with Sally for our son from when he was 1-3 months. She was…read moreconsistently punctual, professional, and incredibly kind. Beyond just helping with night feeds, she took the initiative with bottles and laundry, which was a huge help to our family. We felt completely at ease knowing our little one was in such caring hands. In addition, she helped with sleep training. Additionally, the office staff was a pleasure to work with. They were extremely professional and maintained a quick turnaround time on all our requests and paperwork. We highly recommend this team for anyone looking for top-tier newborn care!

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    Newborn Connections - Infant CPR and First Aid

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    4.4(99 reviews)
    1.2 miLower Pacific Heights

    We've had such a wonderful experience with Lexie (Alexandra) from the time she was our lactation…read moreconsultant during our stay at CPMC Sutter through sessions at Newborn Connections post-delivery. She has been so kind, patient, and open to our million questions as first-time parents. In the hospital, her warm presence helped me feel calm despite not knowing what I was doing at all with breastfeeding. Even after leaving the hospital, we knew we wanted to continue seeing her and drove all the way back just to see her. She's helped me with my baby's latch, pumping volume, and most importantly, our feeding plan, helping to adjust based on our needs and goals. She's always encouraging and never makes us feel rushed. If only she was available for in-home sessions! The space at Newborn Connections is also great in that the store sells everything you could need at a reasonable price, and there's a community room where you can feed and weigh your baby. My only gripe is that parking is expensive.

    I've felt very cared for by everyone I've encountered here throughout pregnancy and postpartum, but…read morewanted to especially highlight Ocean Berg. In just a couple lactation consultancy appointments, we've made so many breakthroughs in feeding with Ocean. I love how she attentively watches our baby for cues before trying to come up with a solution. She is super encouraging and strikes the right balance between being a great listener and getting right to the action, which makes for very productive sessions where we get a lot of practice in. We had also attended her childbirth class when I was pregnant, which I had found pretty educational. For example, she had made us feel very comfortable with fentanyl as a painkiller during labor, which turned out to be extra important for me since the anesthesiologist wasn't available to give an epidural before my baby came out so I had to rely on fentanyl during labor. My main complaint is that introductions took quite a while because every couple in attendance answers 5 or so questions, and it was hard to schedule the class online and also reschedule it when the dates changed. Lastly, I love that Newborn Connections has Saturday lactation consultant appointments available. And also the appointments end up very affordable after being billed to my insurance!

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    Caroline Mcgrillen RN IBCLC

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    5.0(16 reviews)
    1.1 miLower Pacific Heights

    I called Caroline in full panic mode with my wife stressed and in tears as our newborn screamed and…read morecried refusing to breast feed. I asumed we were the unhelpable case. I was wrong. I always assumed that a baby was born and it automatically knew what to do when it came to breastfeeding. I was wrong there too. Caroline came to our house and within an hour had our newborn latched and feeding and my wife crying again, but this time tears of joy for being able to feed her baby. The journey continues and we learn something new every day but some order has been restored. Thank You Caroline!

    Caroline is the truly the best! Stop reading other lactation consultant reviews- she is your…read moreanswer:) She is amazingly knowledgable, has years of experience (and raised four kids of her own!) and is the most kind and supportive person you'll ever meet:)  When my son was 3 weeks old I developed a blocked duct. I was concerned and decided to contact Caroline for some help. The blocked duct turned out to be a blessing in disguise. I met Caroline and she completely changed my life as a Mom:) Caroline helped me resolve the blocked duct but more importantly helped me learn about my baby! I spent an hour with her and after practicing her techniques for a few days I felt like a new person. My son was sleeping better and I felt like we really understood each other! She continues to be fabulous resource for all things involving babies! I can't imagine life without her:)

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    Caroline Mcgrillen RN IBCLC - Over 15 years of experience helping new moms achieve breastfeeding success. I am here to guide and support you.

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    Over 15 years of experience helping new moms achieve breastfeeding success. I am here to guide and support you.

    Lactation Consultant IBCLC & Postpartum Doula -Caroline Kerherve - Caroline teaches my husband how to swaddle.

    Lactation Consultant IBCLC & Postpartum Doula -Caroline Kerherve

    5.0(97 reviews)
    0.8 miCastro

    Caroline is amazing. There aren't enough words to express or quantify how she has helped us. We met…read morewith her before our baby was born to get advice on breastfeeding after delivery and talk about our questions and concerns. She then came to our house several times after our baby was born. We had a very difficult birth, with several serious complications for both my baby and me, resulting in a week in the NICU for my baby and an extra week in the hospital, including readmission, for myself. We received some lactation support in the hospital, but it paled in comparison to the care and support we received with Caroline. Her advice not only covered breastfeeding, but also in recovering from the physical and emotional trauma of our birth. She also helped me navigate my seemingly low supply and was the only provider to listen to us when we were concerned about our baby's low-ish weight gain. After charting his weight, confirming my output, and checking our baby, she identified that the issue wasn't about supply; our baby had tongue-tie. Even our pediatrician didn't check for this and didn't seem to bat an eye when our baby's weigh was almost the same between two visits that were several weeks apart. After meeting with a specialist and resolving the tongue-tie, our little guy was able to nurse much more efficiently and his weight got back on track.

    I am sure I *could* have gotten along without Caroline, but thank goodness I didn't have to…read more Caroline is amazing. She's one of the best teachers I've ever met--gently guiding and encouraging you to find your own best answers with unparalleled patience and good cheer. I didn't think I'd need a lactation consultant but hired her as a postpartum doula--I knew a lot of new moms who had trouble with breastfeeding, though, and I am so so glad that I was lucky enough to have Caroline around from the very beginning. With her help I got breastfeeding going smoothly and experienced very little trouble. You'd think breastfeeding is the most 'natural' thing in the world, and it is! But having a friend there to help you over the bumps in the beginning is invaluable. I also joined the new mamas group and loved every minute of it. Whatever reason you have for seeking Caroline's services, you will not regret coming to her. Do it now! You'll only regret any delay once you've worked with her.

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    First bath!

    Lactation Consultant IBCLC & Postpartum Doula -Caroline Kerherve
    Lactation Consultant IBCLC & Postpartum Doula -Caroline Kerherve

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    Jennifer Darwin, Doula - doulas - Updated June 2026

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